Wells Fargo Bank

This bank is terrible. The staff has no power and has to call the mother ship to do ANYTHING. I had a safe deposit box there and could never access it without waiting 45 minutes just for someone to sign me in and give me access. They really need to separate line for quick services like safe deposit box access from people opening accounts. Very inefficient.

I wouldn’t even put a star if u didn’t have to have one to write a review. Worked with a prick named Anthony Peterson (Tony) big mistake. It took way too long for everything and the process of buying a home has still not been finalized. Not even sure where his location is. This is the person you assign to online inquiries? He is a useless employee and should be reviewed. If I had known I was going to have to do the work all myself I would have NEVER EVER have agreed to do business with him. Wells Fargo has definitely showed a decline in quality employees. If you want a headache, the runaround, no communication and to add more stress in your life than by all means pick this prick. I would say so much more but the language I would use is not appropriate. I am shocked there aren’t a lot more negative reviews but I assume people in Texas just don’t care to inform each other or you just cannot find this guys location to review or are just fed up with the whole situation. It’s not even worth it. I just thought someone should let y’all know.

Wells Fargo as a whole = meh. I’ve had accounts with them for almost a decade now. They never contact me unless its to try and sell me insurance or something similar. Despite having three accounts with them (checking, savings, and credit), they would not approve me for a loan, though I was able to turn around and get one through city bank. I normally bank at a branch in Garland, but I was in the neighborhood and stopped by this one today.
My teller Tori was very friendly and helpful. I had quite a bit of business to take care of. I had to deposit cash, get a cashiers check, get a copy of my statement, and order a new debit card. She managed to get it all done and even noticed that I had an old account type and said she would have a banker call me about switching to something with a better interest rate.