Department of Motor Vehicles

Worse service ever!!! I was here early morning and still spent 3 hours here, and I was like the 12^th person in line… why do a 1^st come 1^st serve line if they’re going to just skip your for people with apointments? So unorganized…

It feels like the interview process at dmv’s is basically a short one. «Do you like to work with the public? No? You are hired! «I know people can be difficult but this is why no one likes coming to the DMV.

Too long of a hold time, yet my phone operator, Issac was his name, was very helpful, and comprehensive. Was the best experience with the DMV I’ve had so far.

Went there today to have my driver’s license renewed. Fast service, quick in and out as long as you have an appointment. Thank God, I got a parking in the front cause it was raining so hard. I had an appointment for 10:30 am got there at 10:15 am and was out of there by 10:50 am. Inside was well organized and you just watch the screen for your number and what window you should go to. Pleasant employees and polite. The only downside was these weird, loud, crazy and belligerent man yelling and cussing at this poor woman that works there. I feel sorry for the people who works there cause they have to put up with these kind of people. Follow the Rules, policy and make an appointment! That’s all folks, don’t get mad at the workers there, they are only making a living and doing what’s right and their job.

Usually, I always dread going to the DMV office due to the long lines and waiting time. Much worse than post office and bank lines. Now there are alternatives to waiting in post office and bank lines.
I thought DMV would never change. But yesterday, I took a friend to DMV to renew their drivers license. This was the fastest I’ve been in-​and-​out of a DMV office. What folks best do is make an appointment ahead-​of-​time. And that can be done online. My friend tried making an appointment at the SF DMV office, but couldn’t book an available appointment until after his birthday. But he was able to book an appointment with the Daly City DMV office.
My friend’s appointment was for 9am. We got there a little earlier, around 8:40am. Get this, we were all done and out-​the-​door at 9:08am!
Just book an appointment, you do not wait in the long line stretching outside (sometimes in the rain), just go directly to the short appointment line inside. That window is next to the window for the long no-​appointment/​walk-​in line. My friend was the second person in the appointment line to check-​in. From there, he was given his number and directed to the window to pay the fee. He waited a short time for his validation check (after just getting seated) and directed to the photo and written test section of the office. And now the tests are automated with touch screens. It’s about time! But they still offer the hard document test, as a personal option.
In all, there was no DMV nightmare visit here. It seems like they’re streamlined and improved some processes, which minimized the wait time. The key is to book an appointment (best 3 – 4 week availability check), go directly to the appointment line inside, and have all your proper paperwork. For myself, I prefer the earliest appointments. Parking is much easier and there’s more available seating.
I give the Daly City DMV a high-​5 Unilocal rating for the unexpected positive experience for myself and my friend!

Made an appointment and went in the designated «appointment line». They never asked me for my confirmation number or proof of who I was. I told them the reason why I’m there: to renew my driver’s license. I filled out the form and had to quickly dive back to the window to get my ticket. What people in line don’t understand is that I’m NOT cutting and I was ACTUALLY in line BEFORE YOU. So you can wipe that stank look off your face.
Anyway. My point is… It doesn’t really matter is you scheduled an appointment ahead of time because you’re STILL waiting… like how I am right now.
Forms of accepted payment:
— cash
— ATM/​debit
— check

Getting a 5 star means a place has to beat my expectations. These folks impressed me with their efficiency and speed.
I’d held off for ages on getting a California license, because I anticipated a long time at the DMV. I was mistaken.
I had an 11AM appointment on a Saturday morning. I arrived about 10:53. I was out by 11:15 or 11:20. Every step in the process was faster than I expected. I’m glad that I and everyone else in line was paying attention and moving quickly.
If you’re applying for a driver license, be sure to fill out the form as soon as you get there, if you haven’t completed a PDF already. The line moved quickly and registration, photo, etc., took just a few minutes. If you don’t hop on it, you could be that person holding up the line.
The testing process was completed very quickly. When complete, be sure you’re in the correct line — there was a longish line for folks taking the test in other languages, which flowed into the testing area, so it seemed like it was for folks completing the test.
DMV folks — thanks! I was delighted that this was so fast. Thanks to everyone else in line for not gumming things up. We all got in and out quickly.

Like people have said, it’s best to make an appointment first before coming to this particular DMV Office. With that being said, for the vast majority of us making an appointment just isn’t feasible and even if we try we can’t get the date and time we need.
I arrived today at approximately 7:45am. I waited in line for one hour and 15 minutes and literally got my waiting ticket at exactly 9:00am. It is now 9:51am and I have yet to see my number, let alone my letter show up on the board. This is ridiculous.
I assume my wait will be longer than three outs at this rate. One star for the Daly City DMV Office.

Made an appointment two weeks ago (I lucked out and snagged a cancellation, otherwise it’s a 3-​week wait and then they won’t accept appointments beyond that). I showed up on a rainy morning and really hoped that would thin the crowd here. but, nope, it was the usual mob of people in two lines going out the building. I asked and the security guard lady told me the appointment line was INSIDE, whew!
Had to renew my driver’s license, get the fingerprinting and mugshot-​photo thing done — but it took waiting in 3 lines to get this all finished: reception counter to pick up a form, then submitting the form and paying the fee, then finally the Camera line. Whole thing took about an hour but I’m sure the folks without appointments had to wait much longer.
The Good:
— all the workers I dealt with were pleasant and helpful
— I found a parking spot closer to the entrance for minimal soaking in the rain
— there were seats available in the waiting area when I arrived (but not 10 minutes later)
— I will no longer look grumpy in my license photo, for the next 10 years at least. WIN!

Made an appointment 3 weeks ago. Went yesterday to my appointment to change back my DL and registration back to CA and the total in/​out turn around was 90 minutes. Not that bad. couldn’t be worst. I suggest making an appointment online to avoid staying in a long line.

Seeing all the negative comments about time and waiting period (s) I decided to start the clock the moment I stepped into line to having my full transaction completed. Not bad at 1:23:10.
I’ve been through a couple different DMV, for the most part it’s pretty uniformed but here the desk that distributed the walk in line was a bit odd. They don’t hand tickets out like candy. Instead the wait is in the line to get the number. Otherwise, once you get it, it’s pretty fast.
Every encounter was pleasant. Except, the location is a little brisk. So bring a sweater and sunscreen while you wait

Got here at 8:15am before 9am Wednesday opening with no appointment. There were already 90+ people lined up!!! Got my number at 9:30 and then waited another 1 hr 15 mins before I got to the counter for a DL renewal. Now waiting in line to get my photo taken. Expected total wait time — 2 hrs and 45 mins.
Make an appointment if you can!!! That line has like 6 people in it.

Whenever someone is to think of the DMV, they probably get a big fat frown on their face.
I totally forgot I wanted to go to the DMV and apparently it’s crazy lined up here on a Friday around 10:25AM… There’a two lines — people with an appointment and people without one. Of course the people with appointments is WAY shorter. It literally took me 2 hours to finish my process of getting a new DL…
As you wait in line, the employees come around with a cart asking if you need to renew/​apply for a new DL fill out these papers or if you’re here to take your drivers’ test, please do so & so… When you finally get to the front, make sure to check BACK AND FRONT of the forms you need to fill out or you’ll have to wait some more T_​_​_​T… That was the case for me so I had to wait AGAIN to go to another window to apply for a new DL.
Why I’m giving this place 2 stars? Because I think it’s pretty easy to pass and get your DL here in Daly City compared to other places — the route isn’t as scary and most of the testers are fair.
** THEY DO NOT ALLOW DROP INS FOR TAKING YOUR ACTUAL DRIVING TEST** So don’t waste your time in line. You should seriously call in if you’re unsure of what is allowed!!!

Again a year later of hoping for my local DMV to improve yet again failed horribly. I was there to pick up my car registration sticker and it took almost 4 hrs of waiting from the line and getting called my number. They should call their DMV as Death March Vicinity. Being in hwy 101 traffic is much more faster going home than them providing you there service. And probably by the time you complete your registration here you’re registration will be due by next week already. If you ever attend this place make sure to bring some pillow and a blanket. It’s the best place to catch up in your sleep. Coffee won’t work cause it will just make irritated from waiting and oh yeah bring a battery storage too.