Peter’s Hardwood Floors

I don’t know who these guys are but I do have a complaint. I was at a stop light off SkyLine Blvd in Daly City (Oct 19^th, 8:15am) and across from me I can see an Asian guy in a white van toss a napkin out of his window. At first I thought it was an accident but then I can see him grabbing a plastic cup which he then proceeded to throw out his car window. I started to honk and flash my lights at him but he either didn’t hear me or he was just ignoring me. When our lights turned green he took a right turn and I could see «Peter’s Hardwood Floors» sign on his van. If someone like this would purposely litter and NOT respect the streets of Daly City/​SF then I really doubt he will have respect doing the work at your house.
Don’t Litter!!!

Buyer beware!
Worst experience with any home improvement «professionals» I’ve ever had.
General issues:
Arrived a full day early for the estimate.
Didn’t call back from voicemails.
Doesn’t reply to emails until after 10pm.
No reply to text messages to confirm verbal agreements made in person.
Specifics:
I agreed to extra charges for: quick dry & plastic covering to be put up when sanding.
I ended up with a job that needed to be redone, 2 days that turned into 4, damage to my painted walls, uneven floor edges, uneven stain, drips of varnish in other areas of my home, sealed in hair on the floors.
I was charged on my bill for color stain… and no stain was used. When I pointed out the discrepancy in color, the reply was «well you wanted quick dry so we didn’t use stain.»
There is zero communication with this company, and there doesn’t appear to be understanding when you do ask for specifics (such as approving the color of the stain before it is used).
Get EVERY detail laid out specifically in writing! Even if you think the estimate in writing and hearing «yes, we can do that» is enough, it’s not.
I asked for the same color stain as what I had. As you will see from my photos it wasn’t even the same color family. My entire house is a warm wood color, I was left with an ash blonde that looked green in some light. No one contacted me when they removed «painters tape» and ripped paint off my walls in numerous places. His response when I asked him to come in person: «We use tape from Home Depot, go to Home Depot and ask them.» He also pointed to my living room wall how no paint was stripped off there, as proof that it wasn’t the tape. When I told him I have to contact my painted because it is an oil based enamel that has to be special ordered due to EPA standards, he said, «Don’t pick something too expensive.» Ummm I want the same paint that was damaged. I am not even asking them to pay for all the damage I will have to pay for because I have zero trust in their work. I’m also not asking them to reimburse me the «quick dry» as the job too an extra day, nor for the «plastic» being put up that caused damage, nor for the extra boarding fees I had to pay for my dog with the job taking longer.
Now for the day when the color fixing was supposed to take place:
He sends a worker and didn’t show up with stain samples like I requested to approve… so the job is now in day 4.
They said they were going to sand the top varnish again in order to stain… I highly doubt this was done because there wasn’t more plastic put up and I didn’t see sanding dust.
The stain is uneven, it just barely passes as acceptable. The floors look easily scratchable as well.
I was (and still am) so frustrated with this whole experience I never want to deal with these people again.

Thanks to all the Unilocal reviews we decided to check out Peter’s hardwood floors to refinish our hardwood floors prior to putting our house up for sale. Johnny was super easy to work with and his quote came in the lowest. We even had an issue happen during the refinishing process (no fault of Johnny or his crew…) and he fixed it for free.

What a disappointment.
I called on Thursday to schedule an appraisal for a quick job that I needed done. I was scheduled for an appraisal at 2:30 the next day. 3:00 comes and nobody has come yet so I give them a call and no pick-​up. I wait another 30 minutes, call again and this time leave a voicemail. I’ve called 2 more times and now they’re ignoring my phone calls with no call-​back or explanation or anything.
Really unprofessional.

I was hesitant to hire Peter’s Hardwood Floor because their price was significantly less than the other bids i received. After getting good references from a couple of real estate agents, I decided to hire them. They did a great job. They installed & finished new hardwood floors in my flat. Johnny was very communicative, checking on the job regularly. Kevin, the installer, was great also, he did a really good job. I am very satisfied with the job that they did and will hire them again when I need someone again. Showed up when they said they would & finished on time.

Johnny of Peter’s Hardwood Flooring is great. He completed a job for me in Noe recently. He laid new flooring in the kitchen and matched it to the existing flooring in the rest of the house. There was awkward transitions and he made them look look as if they were planned. I’ve recommended him to clients and have always had positive feedback.

excellent experience. did a great job with new HW floor. Customized colors, even gave me a pallet to choose from.
Very reasonable cost. Finished on time.

My contractor friend gave me Peters (AKA johnny) Hardwood floors as a good source of refinishing my old wood floors. I really liked working with Johnny and felt I got great value. I felt could trust them and was able to walk away and have them work independantly. I did note that they were trying to work fast but aside from one small mistake they were terrific.

I used Peter’s Hardwood Floors to finish the floors in my loft condo over 5 years ago! He was fast courteous and did a great job cleaning up since the sanding is really messy process. He was the least expensive bid I got and it was well worth it. He’s friendly and professional. My neighbors used him for their places too. Awesome service!

Before we moved into our 108 year old house in San Francisco, June 2008, we couldn’t stand the sun stained old orange floors. I asked around and Peter’s Hardwood Floors had been recommended by our real estate agent as well as by a coworker in Palo Alto. These guys are so fast and were able to come the week after I called!!! A little brief in words but they did a fantastic job tearing out our old nasty carpet (and disposed of it properly), installing new flooring and matching the wood perfectly to the rest of the house. We had them stain the entire floor a darker color so as to avoid the sun staining and it looks amazing. They’re extremely reasonably priced, better than I could find anywhere else and it’s safer to go through professionals than attempting to DIY. Very trustworthy since we had gone to work every day they were here and gave them the keys, we felt they were very responsible locking up and keeping an eye on things. The only thing i would warn against is if you’re have the floor re-​stained, ask them to put tape (or DIY) around the base boards. We have white baseboards and the stain is difficult to remove so we had to repaint them. I guess because they charge next to nothing and because they work so quickly (quality was not forsaken) it should at least be discussed before hand what to do in preparation. Johnny was the guy who came and gave us a bid for the job and gave a huge discount when we decided to add more to the job at the last minute. Like most places in San Francisco the floors and structures are old. It will cost you more in mistakes and disposal fees if you try to DIY (that’s right men, you will regret it!)