Dad’s Locksmith and Security

Kind people. Easy to talk with. Will definitely use these guys again. I want to mention their patience aswell. Give these guys a call, it’s worth it.

‘Dad’ (Rich & son), came out within an hour of my call to open a door I had locked (with only key inside). Talk about fast, efficient, professional and totally great guys! I am over the moon with speedy reliable service with a very friendly attitude. Oh and by the way, Rich was able to cut a couple of new keys for me on the spot from his mobile shop. Fully recommend!

Thank you for your fast, efficient and professional service. And for fixing my sliding door. You guys are awesome.

I used their service a few times to install new locks, make extra keys and get mailbox lock that was missing key drilled out and replaced. They were always nice and professional. Great small business.

Used them to make copies of keys for years
THEY ARE NO LONGER ON LINDA MESA
They are now a mobile buisness

Like the Fourth of July Parade, the Tree Lighting Ceremony, and Primos Pizza, Dad’s Locksmith is one of those community pillars which helps Danville maintain its small town charm. For as long as I can remember this has been the place to go to for all of your locksmith needs. It’s been around since before I was a child and I’ve come to consider this small business one of the anchors of the Downtown Danville area.
The staff is friendly, knowledgable, and extremely helpful. They’ve always gone out of their way to go that extra mile to provide good olé fashioned customer service. You just won’t find staff that accommodating to customer needs anywhere but a family owned business.
In my opinion Dads Locksmith is very reasonably priced. Yes it’s true that if you really wanted to cut coupons and wait in line bright and early on Black Friday you could buy a slightly cheaper lock at a big box store but it will be just that. You get what you pay for. You’ll never find the same level of service and expertise at a big box store.
I’ve yet to have a negative experience with their in home service. They are always reliable and On Time. That’s hugely important to me when scheduling any sort of in home service appointment. If you’re in the market for a new safe I would recommend you seriously consider Dads Locksmith. Go in and talk to Rich or Dylan. Tell them what you’re looking for and they won’t just try and push a product on you to close a sale. They’ll make sure you get the right product for your needs.
I don’t often write Unilocal reviews. When I do it is because a business has made a consistent impression on me time and again and I feel it is worth sharing. This is one such instance.

I was told to go to Dad’s by the company who is refinishing our front door. We also want to change the hardware on our front door at the same time. I spoke with the owner and instead of selling me a $ 2,000+ lockset for our door, he suggested we take it to a place in Livermore to have it refinished. I didn’t even know that was possible! He said it would be about $ 400. Anyone who is willing to save me $ 1,500+ gets 5 stars in my book! I’ll use Dad’s any time I have a lock or security need from now on!
PS — They are closing their Danville location, but will be having a mobile business going forward and I hope they are more successful than ever!

Thank you Dad’s Locksmith! Came in with a trailer receiver lock that didn’t have a key. They tried to pick the lock, but in the end they had to drill it out. They were nice and easy to work with. I now have new receiver lock that has a key, won’t loose this key! Easy to work with and great service. Thanks!

Not too pleased with this company. I am a local Realtor who had difficulties ordering locks and dummy locks for a client’s front door with Lowes. Decided to make my life easier by going to an expert. I was promised the special order item would arrive. It did not, nobody called. I made a trip down there and they said they would follow up and call me. Nobody called now they’re closed for a week and my client has no door knob. Not too professional.

UNRELIABLE — DESERVES TO GO OUT OF BUSINESS!
I wasted 5 trips to Dad’s in Danville. I was trying to replace a lock that is no longer made. First trip, I got there shortly after 1 PM on Saturday and Dad’s was already closed (one hour wasted plus I had to re-​install the lock). I went a 2^nd time during the week. I got there at 9:45 AM. Posted hours say they open at 9:30 but there was no sign of life inside and they were not answering the phone. I was two hours late to work that day.
I called the 3^rd time and yes they were open. I showed them my old lock and the pieces I needed were no longer made so we talked about the options and none of which were great so I went home to think about it. We finally made the decision to replace all the entry locks to the house and I went back to Dad’s a 4^th time to get the four new locks I needed. They did not have «dummy knobs» for the non-​operating doors but would order them.
I got a call a few days later saying my ordered parts were now in. I tried to get there again during the week but could not get away from work before the weekend. Imagine my surprise when I pulled up on Saturday at 10:30 to find a note on the door saying the business was closed for the next two weeks so the owners could go on vacation. It sure would have been helpful to have that bit of information when I got the message on Thursday that my handles were in. I could have asked someone to pick up the locks for me.
By this time the lock on my front door was completely non-​functional. At this point, I went to a local ACE Hardware and bought new locks and had them all re-​keyed. Normally, I like to try and do business with a local business, but this one is just not open when customers need them.
My advice to others — GO ELSEWHERE! Don’t waste your time like I did.

I called Dad’s Locksmith and Security yesterday’s and found the customer service representative to be professional and courteous on the phone. He helped me scheduled a convenient time to come over the next day.
Today, I had a great service call with Daniel, a lock technician.
He called ahead, arrived early, was polite and got my front door lock fixed quickly and efficiently. I really appreciated that he checked the lock meticulously, when he was finished, to make sure I wouldn’t have any problems getting in and out of my house.
Overall really pleased with this company. They did a great job for me.

Came recommended by another local locksmith. These guys are ready for anything. I had a jewelry box that needed a special old fashioned key to lock the top. The two men on duty were very helpful and tried 20+ keys before finding one that fit.
Thank you for your time and effort; it is much appreciated :)

Rich was fabulous and extremely helpful! We’ve always used them for our home locks since we moved to the area 13 years ago. We were recently looking for a home safe and they were extremely knowledgable and well-​versed in the different kinds, the specifications and benefits from the manufacturers. They didn’t try to hard-​sell any product and they even offered to deliver the safe because of it’s weight. Rich and his son were flexible and even delivered it the day of purchase. They’re great to deal with so if you’re looking for advice, service and quality products, this is the place to shop!

After searching through Unilocal!for the best deal and service… I decided to give Dad’s Locksmith a try because my handyman (whom I do trust) recommended it.
Price wise-​expensive.
Response to service-​got an appointment quickly.
Quality of service-​I had the guy install front entry handle and back door dead-​bolt. The guy asks me if I wanted to pay an extra $ 5 for a matching strike plate. I figured, «why not?» Problem is that when he left the house, not only did he leave a mess on my doorstep (he didn’t have a broom or vacuum), the strike plate was loosely attached to the door jamb. When I contacted the store, Rich began accusing me of sabotaging the door jamb, stating that his guy did not mess up the jamb.
Either the guy is a liar or the guy has no integrity.
When I told the store that this was a new house that my wife and I just moved into and why would we (owners) sabotage our own door jamb, he changed his story saying that the jamb was not fixable and a carpenter is needed to fix it.
At that point, I didn’t bother arguing with him. He offered to pay back the $ 5 for the strike plate (if I drove to Danville-​waste of time and gas).
I don’t understand why a locksmith who goes to people’s homes to re-​key and install locks would not have a broom or vacuum at hand. This is good customer service period.
I had poor impression of this Locksmith and I definitely would not recommend this place due to price, quality and customer service. They don’t go beyond for their customer but count every single penny because they are competing with other stores such as Home Depot, Lowe’s and Ace Hardware.
Their employee came over to install the handle and lock even asked me to hook him up with a job. That goes to show what kind of employers Dad’s Locksmith are… case and point.

Had dads come to my house and rekeying 6 locks, showed up on time, very polite and even went and work above and beyond tightened up the other interior handles I had because they were loose and sagging, will do business with again. Thank you dads.

These guys are great, have been using them for years and never had a problem, they have fair prices and they always make it worth while, I use them for key copies, bought a safe from them, and had them rekey my home 2 times, all transactions and experiences have gone well. So thank you dads locksmith. I recommend these guys to anyone who needs trust worthy and honest work done.

Went to Dad’s two days ago just to have a new house key made. Brought the key home — it didn’t work. Returned yesterday with the key and told the man who made the key that it didn’t work. He looked at the original key and told me that the original key – (which was made at Dad’s two years ago as it had «Dad’s» printed right on it) was «incorrectly spaced» so he would be unable to make a key from it. I guess he makes «incorrect» keys. He did not refund my money for a key that did not work. I then went to Home Depot and had a key made from my «incorrectly spaced» key and it worked perfectly. I question the honestly and integrity of a locksmith who doesn’t take responsibilty for a simple human mistake. I don’t know if I would trust such a business to use them for locks.

Went to Dad’s when we wanted to install new hardware on our newly-​finished front doors. They told me I could only use a specific size of handle set, but when I asked again about another size they told me that yet, I could actually use the size I wanted. Then I asked them if I should order it or if they would. They told me the one I wanted was discontinued and I should look for another handleset. I contacted the manufacturer myself and found out that it was still being made. I ordered online and had the handleset delivered to my house. I will not be using Dad’s for the installation. Customer Service is just not in their vocabulary.

Always my go-​to guys for anything to do with locks and keys. I love having a local specialist, and have given them my business for decades. They recently re-​keyed my door locks after my keys were stolen and did it on the spot and with a smile. Just wanted to give them kudos.

I visited Dad’s Locksmith a while back because I had a security lock on an external hard drive that was jammed. I could have sawed it off myself, but I didn’t want to pay $ 75 to rent a tool from one of these home improvement places and, more importantly, I didn’t want to damage the hard drive inside. I brought it to Dad’s Locksmith because I knew they were local (more on that later) and wanted to support a local business.
As I watched in amazement, in less than 2 minutes, the locksmith at the counter (didn’t catch his name, unfortunately) had the lock completely dismantled. He thoroughly explained to me that most of these computer/​personal electronics security locks had plastic components that were fairly easy to break off with some sturdy tools.
For 2 minutes of work, he never charged me an exorbitant fee and he answered every question I had about those kinds of locks and what I should look for in lock when I buy my next one.
Hands down, this is one of the best local locksmiths I’ve ever used. The guy (whose name I didn’t catch) may be a little bit gruff in the beginning when you first see him, but he really is a friendly guy when you get to talkin’ with him.
There are tons of shady ones locksmiths out there, especially those listed in the Yellow Pages. They oftentimes pay off people to use their street address in the Yellow Pages listings so they can be seen as «local». But when you call them, they’re all networked to a centralized call center in New York that will RIP YOU OFF. It pays to find a local locksmith with an actual physical location so you know who to call when you have a future locksmith emergency. These rip-​off long-​distance agencies prey on the vulnerable and jack up the price after they arrive.
I would highly recommend Dad’s Locksmith to anyone.