Eagle Shield Insulation

I had Eagle Shield come out in 2009 and install their Radiant Barrier Reflective insulation on top of my existing blown in insulation. For whatever reason, there was one little section in the attic that did not have any insulation at all. No problem, Deedee said. We will add insulation to that one section before installing the Reflective insulation. Instead, the installers added the pink insulation everywhere else in my attic EXCEPT the one section that was supposed to be taken care of. There was no need to add the pink insulation throughout the attic, but they did. When I called Deedee back to look at it, she admitted that the installers did the job wrong. However, that was the last I heard from Deedee. While the Radiant Barrier Reflective insulation may be awesome (I don’t really know!), I don’t get the full advantage of this product because I still have a section in my attic that is not insulated at all. And, now I worry about having too much insulation in the attic where it wasn’t needed and fear that it could cause mold. I know this was done in 2009 and here it is 2016, but it still makes me mad that they took advantage of me and didn’t make things right. If Eagle Shield ever wants to make this right, I’ll change my review. But for now, they get a one star.

We’ve had our insulation installed for a month now, and I have to say that we notice a big difference. Our house has a reverse floor plan, with the living/​eating areas upstairs and the sleeping areas downstairs. It gets really hot upstairs on warm days. Our internal temp can be over 80° which means we’re running the AC all day long. But since the installation our internal temp has not gone above 72° or 73° even on the day when it reached 90° outside. If this pattern continues we will reap the savings on our PG&E bill and pay for the Eagle Shield in less than 3 years. On top of that Garrett is a really great guy. It was a pleasure doing business with him. It’s nice to know that now my wife and I have a hand in helping children in Africa get an education through Garrett’s company. He gives 5% of all his proceeds to his charitable organization in Africa.

Garrett and his company are the best at what they do, and so are their products. We got reflective insulation in our attic and it was surprisingly the best thing we did to improve our house, which was built in 1949. Immediately the heat was kept out in the summer and kept in in the winter. In the summer people think we have air conditioning on. Garrett himself came to give the quote and I was immediately impressed by his knowledge, his customer service focus, and his commitment to the company and to educating his customers so they know what they are buying. We have been so happy with the ceiling insulation that I recently called him to blow some insulation into the walls of our kids’ room, which is open on three sides to the exterior of our house. Highly recommended.

The worst !!! Very rude, I think it is a scam company as they use a Google phone number like scammers do? This company is a complete fraud! Buyer Beware!!! I called for a price quote on insulation for my Home, made an appointment and they kept changing time all day… The office manager is very Rude and offensive attitude. She kept asking me the same question over and over and didn’t listen to my answer, she called me a liar. Talked down to me like she was too busy to deal with me. I agreed with her that they were too busy for my business!!!

After hearing a recommendation from a radio talk show, I contacted the company for a free energy audit, and a free hot water heater blanket, for setting up a home appointment. The man who came to my house, was very unprofessional, and didn’t seem to know exactly what he was doing. He wandered around my house, with his special heat sensing gun, not really showing me or telling me anything, kind of muttering to himself. Then it was time to look in my attic, which he did, although only by standing at the top of the ladder, not actually going up into it to really look around. He then sat down at the table, fumbled around with some figures and told me it would be about $ 5600, to put the radiant barrier into my attic, and add gable fans… when I posed the question to him regarding his claim of the massive savings I could expect by doing this, if he could guarantee those savings, he switched gears, offered a large discount if I would commit right then… when I pressed him for some sort of guarantee to back up his claims, he quickly left, telling me he would have someone from his office work out the details, and get back to me… and my heater blanket would be sent out right away.
NEVER HEARD FROM THEM AGAIN!!!
Shame on the talk show for recommending such a rip-​off type of company, and shame on the company for making claims that either cannot, or choose not to stand behind.

The reviews here about Eagle Shield jacking up the prices are true. Kim came out to do an energy audit and she wasn’t pushy but she feeds you a lot of false information to get you to go with their most expensive installations.
She even went as far as to tell me that having insulation isn’t what I needed (even though our attic barely had any); she wanted us to go with the expensive radiant barriers and attic fans. She told me some nonsense about how there is a tax credit that will expire any day. When I asked her about how I would prove that I got it installed, she said they would just «take my word for it» when they do my taxes. Right then I knew she was a con. Her quote was over $ 5,000.
I went with another company and I got the highest quality insulation of R38 put in for a fraction of that cost and our house is wonderful now even during 95 degree days. Always do your homework and educate yourself before taking quotes, otherwise places like Eagle Shield can really take you for a ride.

Thanks to Eagle Shield, our Family Room is finally comfortable! We’ve struggled to find a proper solution for insulating a room that would get extremely cold in the Winter and drastically hot in the Summer. The low clearance above our ceiling gave us little options to insulate but thankfully, we discovered Eagle Shield. It’s exactly the solution we were looking for, allowing us to install the product with minimal renovation to our existing ceiling and the difference was instantly noticeable. It has been over a year and our Family Room is still much cooler in the Summer and during the Winter the room stays warmer because it retains heat from the heater for much longer. To top it off, they also have an awesome, helpful crew — Josh and his team were were quick, very clean and did a great job with the installation and making us feel at ease through out the whole construction period. We are so pleased with the results and highly recommend Eagle Shield!

Funny reviews. Yes, the sales folks are on the (very) pushy side but my review is of the products specifically. They work. I had these guys come up to install an attic fan and insulation in the attic and basement. I am comfortable recommending both products to friends. The insulation definitely helps regulate the temperature in both summer and winter and the attic fan is amaaaazing for the summer. Turn it on and the house cools off by at least 10 degrees.
Good product fellas.

An Eagle Shield person came to my house, arrived on time, and placed booties over the shoes to keep from tracking anything in the house (which was nice). They used the thermal imaging scanner and it detected some issues in the downstairs area (gaps in baseboards and sliding glass door), but I was really interested in what was found with regards to the attic. The scanner showed some spots in the ceiling where the insulation was thin or missing because people that had been in the attic (roof leak that needs fixing) had moved the insulation but not put it back. They peeked around in the attic but never got inside and looked around.
Afterward we filled out a survey and then the ‘timeshare’ like presentation started. It wasn’t too painful, but I would have preferred not to sit through. I just want the facts!
It was suggested that we get the Eagle Shield reflective insulation and get enough blown in insulation to bring the current insulation up to R30. Sounded good. I was quoted a price of $ 2700 for a roughly 1000 sq. ft. attic. I didn’t know if this was high or low, but it was twice what I wanted to spend.
I got a consultation from EcoAttics and for the exact same installation it was $ 800 !!! Same blown in insulation, same radiant barrier stuff (although it may not be Eagle Shield branded) that’s supposed to be 97% reflective, etc, etc. He also went up in the attic, looked around a lot, verified my recessed lights were IC rated, and made some suggestions. He never tried to sell me. Only issues I had were that he showed up about 15 minutes late and didn’t put booties on (although he asked if I wanted him to take his shoes off… which was cool). But since he had to walk around in the attic I can understand why he didn’t want to take his shoes off.
Eagle Shield is definitely trying to sell a product they could charge significantly less for. Does their service and installation make up for it? Not so sure. I do like the fact that they don’t use Day workers… but $ 1900 !!!

Im writing this review because as a first time homeowner, in a home built in 1967 which has zero insulation. I went onto Service Magic and a few local companies came up.
I had McHale’s in Concord come out and give us a quote… very reasonable quote, Dan was very very nice and easy to talk to. He said he was about a week out from his next available times. No pressure and let him know if we had any questions.
Then last night we had Eagle Shield show up. I thought we would get the same thing, a regular contractor doing a few looks here and there and then a estimate on paper. Nope, instead we got a sales pitch for an hour asking us about our comfort level in the home (it was 7:15p and cold in the house already). She said my husband and I would not agree on most of the questions she was asking. Then went around the home for awhile and went up into the attic, checked our windows and the outside of the home in the dark. She also setup a display showing insulation with and without the «NASA SPACE» aluminum under a heat lamp system. She said that 80% of our heat was leaving us due to the attic and the rest was leaving from our new double pain windows and maybe the walls, but mostly the attic and then the windows. Our new double pain windows were 100% sealed but still most of the double pain windows are not effective when it comes to heat loss. ??? WTH??? OKAY???
So after our hour and a half meeting and her presentation she was not able to leave us any quote on paper. They don’t do that unless you sign a contract? She gave us numbers, but they were SO EXPENSIVE! Our home is a 1276 sq ft rancher. She mentioned that financing was available and she would let us know what that was with the emailed me a quote but instead she called me asking if we had decided on what service we wanted. I said I needed to see prices. She said financing was available and that she ran the numbers manually.
The charges:
ATTIC: 4700
ATTIC AND ATTIC FAN: 6200
WINDOWS (SOME FILM THAT HELPS HEAT FROM ESCAPING): 3500
WALLS: 1500
So if we wanted to do it all it would be $ 319 for 5 years financing! We are first time home owners! You are kidding me…
She said we never want you to do it all at once but over the next 10 years you could have all of this done. The way they do it is to «code» now and cellulose is not code and can cause allergies. They are the only ones who do it to code in our area? Ya right! Apparently, their NASA stuff is the only stuff that is approved by energy star and pge. The worst part is that the price they give you includes your rebate from pge. Since ES sponsors them, they don’t give you the PGE papers for the rebate (almost 1000) and they have to get you around the federal rebate. Apparently, she could show us how to fill out papers but I didn’t believe that part at all.
Well, we made our decision and we will not be going with Eagle Shield… After reading all the bad posts and after the long timeshare act, we are going with McHales. They get top reviews on Unilocal too!
Thank god for Unilocal!
PS…The Nasa stuff is great for people who live in the east coast or in hotter temps like AZ. For us here in California where temps are not as extreme, we don’t really need the Foil Stuff in our homes. FYI…

Filled out their online two page form requesting an energy audit. Got a voicemail in a week from person one. Tried to call person one back four times over the next two weeks, but number went to message rather than voicemail.
On fourth week I called the 800 number, person two asked for name and schedule time, then put me on hold and transferred to person three who asked the same questions, then proceeded to ask the questions I had already filled out on the web form. I cut that person three off as it felt this was a virtual company with multiple layers of agents and no real employees.
I’ll spend my money with another company who has their act together.

I had Eagle shield install their «radiant barrier» in my attic a few years ago. This product is extremely low quality and flimsy. It is attached to nothing therefore I can hear and see it fly around my attic on a windy day. The day of my install, one guy was sick and the other showed up with his personal car and no company logo and the rolled up tinfoil aka radiant barrier in his trunk. The quality of work unprofessional and so is the product. When I asked the owner why the product would not be stapled down or something, he stated that it would be extra and that the product would not work to it’s full potential?
The company salesperson aka owner is a great salesperson but this product is the worst and my heating and cooling bills never went down as promised by the company. Do yourself a favor and save $$$. Just get R30 from HD or Lowes and install yourself.
The employee that came there to install is that he stated that he lived in Vallejo/​Pinole and it was an odd event that less than a week later we got a call from Discover that someone got a hold of our credit card and charged more than $ 500 on it. When we asked Discover to tell us where the transactions were taking place, Discover stated that the transactions were happening in Vallejo/​Pinole area. Odd eh?
In a nutshell, the product is subpar, the install a nightmare, no money saved over time on heating and air bills, etc. WASTE OF $$$$
I know the company will probably come up with some type of rebuttal that there product is superior and people have saved $$$$$; but I, the consumer, have the product and the high heating/​air bill still and the crap still floating around my attic.

These guys are very thorough and do a great job. Due to an oversight they missed one part of my basement when insulating — my basement has two separate crawl spaces attached to it and they missed one. When I called to tell them this, they were very quick to come out and fix it. They are friendly and professional. My house now feels much warmer (a good thing in the winter!) and I expect it to be cooler in the summer, too.

We requested an appointment online from Eagle Shield and an extremely pushy sales rep called and asked a lot of questions which sounded irrelevant and intrusive! The final straw came when he asked me for my wife’s name!!! I thought why would attic installation of foam would require this guy to get «CHUMMY» with us!?! I replied that «that’s irrelevant for this conversation» and hung up on him!
Well, the mystery was solved yesterday when they called back and that’s when I learned that these guys have been coached by the same SLEAZY, PRESSURE COOKER sales tactics that certain companies use to sell Time Shares!
They insisted that my wife has to be present for the INTERVIEW! Hearing my objections she claimed that since everyone has their OWN comfort level; they need to have EVERYONE present! When I told them that that’s NOT an option for us at 10 AM during the day, she pushed for a weekend appointment!
We have been though an unpleasant Time Share sale before and didn’t want to repeat the experience on insulation material that would be installed in the attic! I could understand if the material would be cosmetic and visible INSIDE the home that they could justify needing input from BOTH homeowners, but doing this on insulation material is simply MORONIC on their part and clearly transparent! This is ONLY intended to pressure homeowners to buy on the spot!
We cancelled them and won’t be dealing with them EVER! So, watch out for pressure tactics from these guys if they get their hooks into you.

We had them come out a year ago to spray — got sold on their sales persons pitch. They came, were real professional, when they were done we went into our attic and from what we were able to see looked good.
This month we remodeled out kitchen and had to tear out the ceiling which exposed the attic. Wow, are we dissapointed in Eagle Shield. Talking about missed spraying. When we originally signed off a year ago it was what was shown to us and what was visible at the time. My husband called Eagle Shield to talk to them and to get someone out here to review the quality of work. The guy who answered was rude. He wasn’t interested in helping and he talked down to him. My husband is a General Contractor — he knows what he’s talking about especially when it comes to customer service and word of mouth. My Husband was told that his concern would be passed on to the office. Right, what ever that means!
They start off great and sell with a smile, but their follow through and customer service is horrible. They are definitely not worth the money and we have not seen any difference in temperature in our house. I’m beginning to think they are a scam.

Let’s make this short and sour. Paid $ 3000 for a product that absolutely DID NOT WORK. Our home does not stay cooler in the summer or stay warmer in the winter. When we complained about this and they came back out to the house, we were told it doesn’t work with high ceilings. Funny thing — we are told this after we pay $ 3000. And try to get them to call you back — good luck. Lastly, friends referred us and were supposed to get $ 100 for the referral. Well, they didn’t because we used a different salesperson. What a smoothe talker Garret Harwood is. Too bad I couldn’t give this a 0 rating.

I called for a price quote on some insulation. The lady who answered the phone was a total bitch. Rude and offensive attitude. She kept asking me the same question over and over and didn’t listen to my answer. Talked down to me like she was too busy to deal with me.
Avoid this company at all costs.