Colonial South Chrysler Jeep Dodge

Today I picked up a Jeep Wrangler that Dave Bernier sold me. Dave is a great person to work with when you are making such an important purchase. He understood my needs as a buyer and went through the entire process of demonstrating and explaining all the special features included on my Jeep. Dave was a pleasure to do business with and I highly recommend him and the team at Colonial South Chrysler Jeep Ram. Grade A+

Today I bought a Jeep renegade from Dave! It was a great experience! I got the exact car I wanted (and asked for) and they delivered at a competitive price. I am a very satisfied customer!

Great people, I felt very comfortable here everyone is Super nice there. I didn’t feel pressured they were definitely all about helping me get into my dream car. The finance guy George is great really funny easy going just like the man who sold me the car rich havrda. I recommend this place to anyone looking for a new car. Go check them out

I signed the deal for my new/​used 2012 Jeep Liberty Jet Limited on 2/​9, the SM advertised one price then advised me the actual price, offered to upgrade the NAV system for free. Once I did the homework and spoke with an expert Jeep Service person from another dealer I was advised that there may be an issue with an aftermarket NAV system upgrade. I promptly on the 9^th called to inform Colonial of this, no one listened, but assured me my car would be ready on the ²⁄₁₈ for me pick up upon return from a vacation. By ²⁄₂₀ the vehicle was not ready because they encountered the very problem I discussed and because they waited until the 11^th hour to do the work necessary to deliver the vehicle. The deal as cancelled «unwound «and I had to chase them for paper work with for proof the deal was cancelled, they returned my paper work with a now invalid title that I had to call them back to get them to issue a letter of correction. The SM is a condescending young man who did not tell the whole story to the GM. The only person of worth was George the finance person. I would never step foot in that establishment again… worse communication, worse customer service and they all need lessons is proper sales and customers service etiquette. Talking over people and not listening is bad for any business, and when you drop the ball and give a customer too much time to reflect on the poor skills of the Sales team you end up with bad reviews, irate customers and loss in business. I would never recommend a single person to this dealership. Very sad about not getting the car I was excited about and having to deal with such ridiculous excuse makers, however it was probably for the best. Can not imagine what I would have had to deal with if I got the vehicle and had service issues. Onward and upward and my hunt begins again!