Treasure Trove

One star would actually be quite generous for this experience that my mom, my sister myself and my three year old niece had at the Treasure Trove this morning!!! Both of the women who work there were EXTREMELY rude from the minute that we walked in. When my niece had to go to the bathroom they remarked «Did you not see the signs clearly posted? «which apparently said they don’t have a public restroom. As my family comes to the island every summer and always spends a great amount on merchandise, it’s appalling to encounter such unfriendlness and hostility. When my mom mentioned that my sister had 3 young children the lady at the register said «Oh I would just commit suicide.» We regret giving any money to this store, especially as the Sandbox and Marti’s were both so completely above and beyond customer service oriented. Please support them, and visit the «Treasure Trolls» at your own risk!

I travel all over the country for work. This is probably the WORST customer service experience I have ever had! There were two woman working the counter, and both of them were very rude and disrespectful to my children. After sitting in the car and digesting the situation, we decided we didn’t want to patronize a local business that was so anti-​customer service. We returned to the counter and explained that we don’t want to spend money in an establishment that doesn’t value their customers and they explained they wouldn’t take any exchanges. After explaining our dissatisfaction and telling them we would never be back, she responded, «Good! We don’t want you here. We hope you never come back!».
So with that, we will never be back, and I seriously hope you see this review and choose to not spend your money where your money isn’t wanted!

Treasure Trove is the largest store on the island for souvenirs and gifts. Part gift shop, part museum with stuffed cobras and 3 foot replica ships. It has been owned and operated by the same family for years and the shop is one of the very few large independent gift shops left on the island. Also, many days the owner brings in her two small dogs to greet everyone.