Davie Creek Animal Hospital

Dr Tanya Higgins is an outstanding and compassionate veterinarian who provided first class consultation and treatment to my beloved cat. She is a wonderful veterinarian who truly loves all animals and provides the best level of service.

Charged me over $ 100 more for the same procedure that my other dog had 4 months before. The front desk tech claimed I needed blood work although the previous same procedure did not. I said not to do the blood work and thet did it anyway. They also charge ridiculous fees which I never heard of. Disposal fee, biohazard fee. Front desk tech is very rude and doesn’t allow you to complete a sentence.

I completely regret ever going to this «vet». She was more concerned with receiving my money than she was with providing good veterinary care.

Dr. Higgins and her staff are first rate and 100% caring professionals.
She’s helped care for our beautiful Olde English Bulldogge until his passing and is now helping us care for our new puppy.
They have clean facilities, hassle free parking, in a great location in Davie.
Most importantly our dogs love her and so do we!

Dr. Higgins is an amazing vet. Due to moving around, my dogs have jumped from vet to vet; however, I cannot imagine going to anywhere but Davie Creek Animal Hospital now.
She is kind, understanding and patient — to both dogs and people! My beagle is a pain when it comes to going to the vet but she manages to sooth him and get the job done.
Her staff is awesome too; very friendly and accommodating. Thank you Davie Creek Animal Hospital! :)

Dr. Higgins and her staff has taken great care of both of our dogs! She is very caring and calm with them, even when one of them is always a handful when visiting the vet! :)

I met Dr. Higgins while she was moonlighting at St. Francis Animal Hospital. I immediately surprised to see that she took such an active interest in my pet’s needs. She was concerned about my dog’s overall well-​being; she actually engaged herself with the animal and appeared to try to develop a relationship with both the pet and owner. I feel that like that component is very important in a veterinarian, just like one would desire that with a good primary care physician for one’s personal health.
She also has a great knowledge of traditional and holistic approaches, like Traditional Chinese Medicine and Acupuncture, which is useful for those seeking animal care in that methods. She has ambient sounds, small plants, and fountains arranged in the office to develop a sense of Feng Shui. The staff, though small, seems close-​knit and continue that same theme of building a personal relationship. Dr. Higgins has a natural love for animals and people that carries into her work, and I recommend her for anyone seeking veterinarian services.

I don’t think you could ask for more in a veterinarian. Dr. Higgins’s office is conveniently located in Davie on University Dr. I had a good feeling from the first time I called her clinic and was greeted by a very friendly voice on the other line. She and her staff are warm, personable, and attentive. The office is clean and fresh-​smelling. I could tell that she really has a love for what she does by the way she gently and thoroughly treated my pit/​boxer mix. I also like that she offers the best of both traditional and holistic animal care. I’m so lucky to have found such a great vet!

At first they seemed friendly and caring. Maybe it’s because I spent so much money on tests, meds and visits for my elderly dog.
The vet tech/​assistant made an error that caused the pet insurance to deny a claim for services. I had paid Davie Creek Animal Hospital close to $ 3,000 within two months, and NONE OF THAT WAS REIMBURSED, although the vet assured me it would be. It wasn’t a condition that had been found before. No tests had been done, but she apparently put a question mark on the chart, and that gave the insurance company the «out» that it could’ve been a pre-​existing condition.
When the claim was denied and I contacted Davie Creek, there was NO apology, No move to make things right, no word from the vet or the tech, despite my emails and phone calls.
Since I know something about customer service, the one thing you NEVER DO is ignore complaints. Never ever do that. It only incenses the customer.
Now, over the last few months the assistant has told me she’d call me back with answers to questions or concerns, but never has. Not once. No email. No phone call. Nothing. Is that the level of communication you want when you have questions about your pet’s care? I’m a professional person. I’m not a pest. I’m not a lunatic. I sometimes wonder about drug interactions, different treatments that I’ve read about.
Because I never heard from them again this last time about the denied insurance claim, I sent a message to the vet via email and I received a message from her that I was infringing upon HER PERSONAL TIME.
Gee. You’re infringing upon my pocket book and my personal time every time I have to come to your office for an appointment, taking time away from MY busy schedule.
What a hell of a nerve.
Atrocious communication skills, self-​righteous/​judgmental front desk/​vet tech/​assistant. Vet who thinks her time is more valuable than yours.