Kabooms Amusement & Party Center

If I could give a negative star rating I would. Filthy, gross, disgusting, dirty, rancid. Get the hint. Every surface is covered in muck. People are rude and ghetto as the ghetto in this place. Half the machines don’t work. If you want hep c, come here… the bounce houses had gum and dirty socks everywhere. GROSS

ABSOLUTELY HORRIBLE! Don’t waste your money! This place is a joke. We had a few friends come in from out of town and decided to do something adventurous on a Sunday. Lazerquest was closing early we figured we’d check out the Lazer tag here.
The 6 of us were talked into buying a package which seemed like a good deal. It’s was $ 30 something dollars for one round laser, arcade credits, a session in the human hamster ball like things, and a free slice of pizza.
Let’s start with the arcade. 80% of the games we played were flawed. We activated all 3 air hockey tables and none of them had pucks. After 4 or 5 other games messed up and ate our credits we informed the kids who worked there in attempts to get our credits back. They told us they didn’t charge us for those credits, but it was just a lie since they had nothing they could do.
Second of all, there was obscene music videos with strippers while young children were skating around the roller rink along with obscene music. If you are a parent with young kids, this is not the place for them!
Now for the laser tag. This was the most pathetic laser tag I’ve ever played in my life. There was no music, and nothing but cubicle walls in a semi lit room. Also the guns didn’t work, so out of the 6 of us, only one of us had a gun that kept score. 2 of my friends walked out and left the building in mid game since they were so aggravated at the place.
There are a ton of other things wrong with this place, but at this point you probably get the idea of it.
I honestly don’t know how this place stays in business.

Went for my nieces birthday party and was unpleasantly surprised. Our party was situated in a large community room (we were never offered the option of a private room), with so many kids it was hard to control the environment and we were terrified someone would tamper with the gifts or other items. Our «party attendant» was never there. Our food was brought out close to the time our party ended. 2 out of the 4 pizzas were noticeably and extremely burnt. We ordered extra food and they told us they would bring it to our table. An hour later, no food because they forgot! I had to find someone to notify them and no apologize, just an «OOHH you had wings, right?» Also our «party attendant» never brought our ice cream and we did not receive it until 1.5 hours after our party ended (and we had to tell her because she didn’t think our package came with ice cream). Mind you, we had the largest package they offer for 30 children and this is what they do for a living!
Fortunately the kids did not notice any of this as they were off having fun but I will think twice before going here again. Once they had the monopoly on children’s party centers but now there is much more competition. Sad part is, we used to love this place and we have most of our parties here. I am sure now this will change.

Pathetic. It opens at 10am and we arrived at 10.45am. They didn’t have any tokens ready, the Lazer tag was not ready, and close to half the machines were broken… all the air hockey were broken… it was so pathetic I have no idea how anyone would ever go there a second time.

Disappointed in my visit today. Several games were out of order and unlabeled. I found myself wasting game credits over and over. Place seems to be greatly understaffed as I waited well over ten minutes for game tokens as the were being removed from the machines. Twice I saw employees including the manager leave the desk to get tokens for other customers. Once I asked that be done for me as I had been waiting, the manager Evan suddenly couldn’t leave or let anyone else leave to get tokens for me as I had just watched him do. This is very poor customer service and I won’t waste another dime in this establishment.

My boys were very happy here pretty much the whole time. The arcade has half of the games not working and the other half swallows the tokens and you can’t play. The concept of the place is fantastic. All these possibilities under one roof! But… It’s is extremely filthy! I can’t imagine the last time this place was cleaned?!? The people that work there are VERY nice but there is not enough of them. Had to wait 20 minutes for the laser tag. The equipment grossed me out. Again, filthy!!! The 3 stars is because of the personnel and hoping that they clean this’s place up, fix all the machines and add some hand sanitizer stations ! Basic stuff for a place like this.

I recently went there on a school field trip. The bounce house and roller skating were great, but most of the claw machines were broken, the prizes are over priced, 3000 tickets for a push pop! The lazer had a huge line that was very violent and pushy, so I never got to play. Also, when buying a drink, I did not get change for a 2.50 soda. Some of the prize machines were practically empty, and many of the arcade games were non functional. I had fun trying my luck on claw machines and playing games such as batman and guitar hero, but some prizes were dirty. The staff at the counter could not do math if their lives depended on it. From 1200 tickets, I was only allowed to get 3 candies that were worth 700 overall. My other 500 tickets went to waste when the staff calculated wrong and told me I had no tickets left, when I really did. Overall, I had a bit of fun, but that bit of fun was nothing compared to how many problems I had at Kabooms. I will probably never go again.

Where do I even begin!
My children’s party was supposed to have a theme that I chose 2 months ago. I called in on Wednesday to make sure that all was well and was told they did not have the theme. I spoke to someone who I thought was a manager who said that they would work something out with me and would discount my party because after calling a vendor they are able to get plates and napkins only, the manager also told me to purchase balloons and they would blow them up for free.
I get to this place the morning of my party and they want to charge me 10 dollars to blow up a ballon because it was bigger than the rest mind you there is no theme in my party room I make a fuss and the manager agrees to blow it up without charge. No discount was taken from my charges.
To make matters worse one of children’s friends was cut by a piece of glass on his foot and finger the cut on his finger was huge!!!
No one came over besides our host to see if he was ok they did not have any peroxide bandaids or anything. Is this not a children’s establishment??? the manager NEVER came over and proceeded to try to blame my party for having glass products which we did not have anything with glass.
The lack of customer service in this establishment needs to be addressed no one is friendly (I did encountered one girl who should have been my host she was very sweet) and they are dealing with parents and children ! I will ensure that something gets DONE. There are staff members with their pants hanging below their ass!
This place needs to train their staff on professionalism, customer service and a host of other topics. I will be addressing my concerns further with the appropriate people.
Be careful when coming to this place !!!

We found Kabooms through Groupon and extremely happy we did! Amazing array of activities, owners and management could not be more accommodating. All four of us are looking forward to going back. Hands down, the best amusement center & arcade in Broward county.

Run for your life!!! This place should not be called kabooms it should be called Ka-​tastrophe

Had our 2^nd party there last weekend. Mostly ok, but we find them understaffed, and the Lazer equipment — which is the main attraction, is not all working well. We were told they had 11 vests. My party had 22 kids, and we booked 2 rounds, each game is 5 minutes — simple math, 20 minutes for 22 kids to play twice each. However, they booked us a 15 min slot, 2 of the 11 vests were not working, which meant that they had to give us 2 more 5 minutes games so all the kids can have 2 rounds… Not a problem for me personally, except they overbooked other parties and some people who came for the day were also waiting to play. So the manager came in and told me that they had to interrupt my party and let other guests have some rounds in the middle and that we can come back «later», however a quick look at the board showed that «later» was already booked as well. I didn’t agree and she yelled At me that I’m holding up the lazer for everyone!!! I thought that was rude and ignorant! Otherwise, the kids enjoyed themselves. I will only comeback if they bring more FUNCTIONING lazer guns and vests. Our server was sweet. The kids had fun.

We were invited tony little nephews 6^th birthday party here and after reading all the reviews I was expecting some run down bad service get to location that should be condemned by the health departments and the department of children and families. Let me tell you I was EXTREMELY SURPRISED. Yes the location is a little run down, but the atmosphere was ok we had this young girl taking care of us that was very nice and professional, unfortunately I did not get her name. While we were there everything went as planned of course the party was from 12 – 2 on a Sunday (8−3−14) so there wasn’t that many people there and the service was good. As we were leaving I did notice that it was getting full and they seemed to be short handed, so I can see how some people would think the service was bad. But that is the management and understaffing not the employees who are helping the kids. All the machines were operational and the laser tag was dark but that is what it was supposed to be. The skating rink was not taken care of the well but the floor was clean and I did not see any messes or dangers to the skaters on the floor. The music dose need a little help but besides that it was ok. Overall I think this place is not that bad as some people made it out to be and was kind of decent.

I don’t even know what to say about this place. I guess I should start by saying that if you are going to run an Arcade joint, you should try and make sure that at least HALF of your arcade games are, you know, operational? That would be nice! But if you can’t do that, perhaps the next best thing is to have more than 1 person behind the counter so when patrons come to report that a machine «ate» the tokens, there is enough people to address these concerns.
The place is divided into 4 distinct areas. You have the arcade area where you are required to purchase a card to play. You have the area where you are required to purchase tokens to play certain games. You have a bounce house area and, in the back, you have skating ring. My son likes the token area. These are the games where you can win a price for reaching a certain level. Unfortunately, half the games are broken and, conveniently, these are the games that still have «some» prices available. The ones that actually do work are pretty empty. In fact, my son reached a level where he would have been entitled to a gift 4 times. He didn’t get any because none were available. Thankfully, he doesn’t care about the .50c gift and just plays to play… but that’s not the point.
In any event, I will NEVER EVER return. This place is dated, dirty, and the customer service is non-​existent! That and half the games actually not working is enough for me to never come back.
PS: I can’t comment about the food or drinks since I wouldn’t be caught dead eating there.

I went there for my son’s fourth birthday and the place was a mess also I guess they got rid of the food court and they have a table spread out in the back different things that they buy forgets from Costco also the carpet towards the left side of the room smells like mold and the place was dingy and dirty. Kaboom used to be good back in the days but now I would not recommend it to anyone.

Unfortunately half a star it’s not available. Do not go you will be disappointed. 75% Of the games don’t work and you spend most of the time looking for an attendant to refund your coins. To bad the pic on Groupon does not display what they are selling. Which is a FUN environment.

The place is outdated and Dirty. I went because i had a Groupon but I will NEVER go again. The machines dont work, the paint ball is a bunch of cans, laser tag is crap and the bounce houses are miniature, oh did I mention its dirty. I have never been so disgusted in my life but this place sure made me feel that way.

This place really doesn’t have much going for it. The only plus is the arcade games are mostly one token each. That would be great is the majority weren’t broken.
Avoid this place during parties as you are treated with complete disregard. We wanted to get laser tag going and were told three minutes it would start. After going to numerous assoiciates and finally a manager we got into laser tag. We had to start discussing a refund before they’d acknowledge my partner and I. Laser tag was way too dark to function properly. Most laser tags use black lights to illuminate a path. This place was like doing your best hellen keller impression and trying to avoid walls. The plus here is the game was 12 minutes.
Roller skating the music was awful and again the course was too dark and floor dirty and rough. Paintball targets were another joke. No instruction given, luckily I’ve played paintball for years. As I stated earlier most games were broken and the prizes ridiculously priced. 3000 tickets for a candy bar?
The staff was the worst. Just laziness and poor managment. They were either lacking knowledge or just didn’t care when any concerns were expressed.
Overall this place does have potential and probably was once amazing. Clean the floors, get competent staff, and fix the games. Then we might have a reason to come back our next visit to this area!

I had a great time with my family. that’s where the good times stop.
The base idea behind this place is a good one. Several different fun interactive activites available in one place is great. However this place is really outdated and dirty. It needs extensive renovations. The staff is another issue. No one wanted to be there and it showed. I barely wanted my daughter to touch anything. My six year old enjoyed it there but there is no way I’m going to pay for broken machine and terrible service.

I came several times as a kid and I thought it was a cool place. I mean come on. Roller skating, laser tag, video games, pizza. Whats wasn’t to like? Well, as my last visit a few days ago taught me, there was A LOT that wasn’t to like. If I had to name the ten reasons why I WOULDN’T recommend this place to anyone take thier kids or for a family outting, they would be:
1. Unreasonable amount of tickets needed for worthless prizes (cheaply made plastic yo-​yo= 500 tickets)
2. Half of the ‘arcade’ room is filled with quarter-​stealing claw games.
3. 50−60% of the video games are malfunctioning or outright broken at any time.
4. The facility itself is outdated and in need of major renovations.
5. Staff is unbeliveably rude to you.
6. Obnoxious teenagers hang out here on weekends (mostly fridays and Saturdays, especially saturdays.)
7. Food is nasty.
8. Many of the roller skates avaivible for rental are miserably worn out.
9. Ridicolous wait times for Lazer tag.
10. Filthy to the extreme.
If asked, I would tell people to go to Chuck e’ Cheese. It cost a little more, but worth because of better tasting food, better staff, and they insure the games are working at all times.
In conclusion: Kabooms sucks, avoid at all cost

Ok… this place is hard to review. The first time I came, I vowed never to go back again. EVER. Why you ask? Well here are some reasons:
1. The place is REALLY OLD!
2. The place looks REALLY uncared for and dirty.
3. The «games» mostly consist of those grab/​claw things that just eat your money.
When you do get tickets to turn in for prizes, they are a jip. You think that you have TONS of tickets and that you’d be able to get like a Wii U or something… yea right! 3,000 tickets gets you a Kit Kat!!! No lie!
4. The laser tag is really not all that big a deal and later in the afternoon there is a super long wait.
5. Did I mention that the place is really old and dirty?
6. The later in the day it gets, the more crowded it gets with obnoxious teens and pre-​teens.
Then we got a birthday party invitation for Kabooms. Had it been any another person, I would have not RSVP’d. But… in the end I am actually glad we went. Yes, the place was just as old, just as outdated and just as dirty… but my kids discovered roller skating!
The rental skates where all torn up, especially the laces, but when we went (11am) the place and rink was EMPTY! It was great as my kids had never even been on skates. In the end, we were happy to have gone be it for just the roller skating. I would go back again, but early in the day.
But the best part of it all, is that they sell beer so you can numb away the fear of the amount of germs invading your children. LOL