Lou Scalia’s Awards

A wonderful place to search for awards, plaques and trophies that offers expert and personalized service. I would recommend this store to anyone in search of the perfect award to recognize an employee, volunteer or colleague.

My co workers and I were looking for a really nice gift to give our supervisor for Christmas and someone on our team suggested Lou Scalia’s award. So I gave them a call, at first they quoted me $ 120 for everything but because I work for Comcast they gave me a great deal of $ 84 with everything that I was looking for including tax and then I also wanted a Comcast logo added on and as a added bonus they threw it in for free! Rob was such a pleasure to deal with. He always kept in contact with me making sure I got just what I wanted. I placed my order on Tuesday and it was ready by Wednesday, even though I didn’t need it till Thursday afternoon. That was the fastest service I ever received and I really appreciated that. They live by their brand and are a delight to deal with. I will definitely do business here again. Comcast has been doing business with them for years and now I see why. Thank you guys so much for everything :) you guys rock!

I can see why Lou Scalia’s has been around as long as they have. They know what they are doing and they are a pleasure to deal with.

Rob from Lou Scalia’s has been kind, accommodating and professional anytime I have been in the store. He is also a supporter of the community and helps support various charities.
SunnysideUpFlorida

I hate this place and I will never go back. I went in there to get some advice on a new bowling ball that I was thinking of purchasing. The guy I talked with (I believe his name is Rob) was very rude and needs to work on his people skills. There were two women that came in after I did and he helped them before me even though he and I had already begun our discussion. He tells me to wait a few minutes while he helps these women. What the heck? After like ten minutes of waiting, I was very close to walking out but I gave him the benefit of the doubt and the second woman finally finished up with her purchases and her infinite amount of questions. He then proceeds to tell me that my average (after asking what it is) is not really that good and I shouldn’t be worried about things such as the inserts, lane conditions, what ball to get, etc. He tries to hard sell me on his lessons which are ridiculously expensive and I never even mentioned that I was interested in hearing about his overpriced lessons. He also tried to get me to purchase a ball that wasn’t what I was looking for and thought that his price on the ball was so great. However, when I googled it on my phone, it was a good $ 40 cheaper online. This woman comes out from the back and proceeds to hand him the phone while he is still trying to get me to buy into his lessons and is telling me about how he will by flying to some island for a tournament in a few days. He actually takes the phone call and tells me to wait again. Are you kidding me? Well, fool me once… shame on me. Fool me twice… shame on you. I walked out of that place absolutely disgusted with the customer service and I will proceed to tell all the people that I know that bowl to never give that place their business. BTW, I then went to another pro shop and I explained my situation and told them about what had just happened without naming any names, location, etc. The woman knew immediately what place I was referring to so it’s not just me. This place has a bad reputation and they aren’t doing a whole lot to fix it. If you are in the market for bowling balls, bags, accessories, etc., please don’t go here. There are so many other pro shops out there that will be glad to help you even it you aren’t ready to buy that day. Maybe if enough people start boycotting this place, they will realize it and shape up or ship out!