Safari Thatch

We found a $ 1100 fountain at this store that we wanted to buy for our spiritual teacher’s birthday celebration, an event we had been planning for months. We found the same fountain online for a much lower cost but they were all discontinued. The fountain at this store had paint chipping off of it. The owner took 15% off, but then charged us for him to repair it with simple spray paint. We should have turned away right then if that was his idea of how to sell his products. We raised money for the fountain and the first day we used it was at the celebration. We were very sad to see that it didn t work properly –it was very loud and splashed water everywhere. It ruined the celebration. We then asked the store to have the fountain fixed. The owner agreed. He said he would call me when it was done. I had to call him every week for a month to check on it and finally was fed up waiting so long. I called him to get a refund and he said I was playing games with him and hung up on me. He then agreed to work out the details of the refund after being very rude, then was not available to be talked to for the next few days. Now we are out of an expensive fountain and no gift for our teacher. Very sad to see this…