Doug Prichard – State Farm Insurance Agent

I highly recommend State Farm and particularly Doug Prichard as a State Farm agent. I’ve had Doug Prichard as my agent since 1998 and have always had timely, friendly, and professional customer service.
A few months ago, when a nightmare happened and we had a house fire, Doug was immediately there in person and stayed until he was absolutely sure that every important detail had been handled. He, his staff, and the rest of the State Farm staff we’ve dealt with have done everything they could to help reduced the stress from the fire and get us back to normal as quickly as possible. They have been so easy to deal with and so helpful.

For starters, I still use State Farm for personal effects coverage and looking into renters insurance and maybe auto insurance again (please see my review of esurance for explanation) even though, State Farm is not the cheapest and considering, this particular office is located 80 miles away! I love the girls that work there. I’m not saying that in any sleazy way — I’m just saying that after going there twice, they knew my name. I have a very difficult last name to pronounce, but when I call, they always know my first name after I give them my last or vice versa.
Quyen Lam has been incredibly helpful for the past 6 years that I’ve been their customer. I can’t say enough about their entire office. With many businesses resorting to outsourcing their customer service to India, State Farm has always provided outstanding customer service with a personal touch.