H&R Block

I want to start out by saying that I didn’t complete my taxes here. I called ahead and made an appointment for my state and federal taxes. They had tons of open availability and the person who answered the phone was really polite! I was helped by Rebecca, who was a complete joy to talk to, and she went through my W2’s and pointed out some incorrect information. When it got down to the wire, I owed money in taxes plus their 85 dollar fee. I decided that turbotax was a better option because it’s free and I didn’t feel like paying their fee. All in all, if you don’t want to bother yourself with learning how to use turbotax (super friggin easy), then this business is super welcoming and friendly.

I will never again go to H&R block again, Especially, the one in Davis, Ca. They are so damn rude! I rather pay a CPA to do it right and not feel ripped off! The man (mideastern) emplpyee is very creepy, the lady with the long gray hair is very conscendening, and hateful! The more money you get back the more they charge you! They don’t go by what they say they will charge you. It’s a rip off! I think it’s better to go to a CPA and know what you pay for and know it’s been done right. The first time they worked on Federal, it was done incorrectly! not very smart.

I contacted our local H&R Block office in Davis after receiving a letter from the IRS. Our CPA retired and she moved out of the state and I called them to see if they could help me figure out what I needed to do about a very convoluted letter from the IRS.
The receptionist assured me they could help and she promptly scheduled me with Michelle.
To summarize– Michelle thought she should look at our returns from 2008 to present, I could tell she was concerned about the way our taxes were handled. Long story short, I became the poster child of H7R Block literally! From 2008 – 2011 she found over $ 16, 000 that was owed to us by the Feds. So there free review of past years certainly paid off! She refiled our taxs promptly, responded to the letter and gave us amazing tax tips for next year. What a life saver.
Michelle is extremely knowledgeable but after two months I had problems with a tax return from 2008. I contacted H&R Block and the office was closed, except for Wednesdays. Since I purchased a plan that they would represent me if any difficulties arose, I looked for assistance when I received a letter from the IRS stating the return had been incorrectly filed. Now, several months later I am still trying to get them to write a letter to the IRS and follow-​up and I am at a dead end with getting it taken care of.
Not sure what my next move will be…

When you offer to prepare a 1040EZ for free, don’t scoff at me when I come there specifically for that purpose. If you didn’t want to do it for free, don’t offer it.
But when I came to H&R Block, I was optimistic, despite reading amanda l’s review. I thought I shouldn’t condemn a place if there’s only one review. Not all tax preparers at that place could be bad, right? After my experience this afternoon, I can assure you that you don’t want to go to this H&R Block. After completing my federal tax return, my preparer went ahead and filled out my CA state tax return and told me it would be $ 43 to complete it. I told him to void my state tax return so I could just complete it myself, and he tried to guilt-​trip me into paying for it. Said things along the lines of «Oh it’s only $ 43. You already got the 1040EZ for free,» implying that I shouldn’t be so cheap and to just pay the fee. He kept telling me I HAD to get it done because I owed the state money, but if he filed it for me, I wouldn’t owe the state money because he would help me fill out some form. I simply told him that I’m a college student that can’t afford to just fork over $ 43 willy nilly. He reluctantly cancelled my state tax return and completed my federal return.
In the future, I will be filing at home since I actually found the free H&R Block program that I could used instead of coming in person. Also, the CA tax website has a program that makes filing a lot simpler. Doing things myself take out that middle man that’ll try to guilt trip me and make me feel low about trying to save money. Really, H&R Block, if you’re going to advertise a free service, don’t be surprised if I come in wanting that free service and nothing else.

I went to this H&R Block with my wife last weekend to get our taxes done. Last year, we got our taxes done at H&R Block in Martinez and had a great experience. We arrived at 9am for our appointment here, and the person we had an appointment with had called out sick so was not available. We ended up seeing Jo Black, a senior tax advisor, who was going to help us. We have that complicated «same sex married» status in CA, but have to file separately for federal, but this had never been a problem before. Halfway through, and after mentioning that she had «a couple others like you», and being generally rude and abrupt, Ms. Black mentioned that the cost for preparing my taxes would be $ 192. Last year, it was $ 80. With the same company (different location) and less W-2’s. She then glanced at my wife’s forms and said that hers would be even more to prepare. She acted amazed that any other H&R block could do it for less, and suggested that maybe we should go see them. Way to go, customer service. So we collected our things and got the hell out of there, never to return. I did my taxes at home by myself and got the same return that she had estimated for federal, and a good state return as well. Skip this place for sure and use the free federal filing tools, or the franchise tax board’s free state filing tools.