South Davis Storage

SO RUDE !!! bad experience i ever had. never seen a staff rude like her. I had reservation on the morning 10:30,. I was just came early and see if i could get the truck sooner. i was very gentle to ask if I could get the car sooner than my reservation time. she told me you had to wait until all 9am reservation done. so that I ask her shall i come back 10? she just got mad, and yell me out ?! I was so surprised, but I didn’t say anything, just shrugged. then she said if you say one more word, you will lose your reservation. I still kept quiet since i don’t wanna lose my reservation, before I said anything, she just told me you loss your reservation. I was so angry, so I make phone call to Uhaul to complain, but there was nobody able to charge it since this store is third party.

THEY ARE VERY RUDE PEOPLE. BEWARE!!! The man is low key and keeps to himself whilst the old lady female is rude, obnoxious and very loud. They are not professional. She made me quiver with her hateful words. I would not ever go near there again!

Just reserved and rented a 15′ Uhaul from here last week and everything went smoothly. I reserved about a week in advance and called directly. They were really nice over the phone and in person. They were honest and accurate about my rental options, so no surprises when I went to pick up. I used it for moving within Davis. After returning the truck, the final charges were exactly what I expected so they also provide accurate guesstimates. I am definitely recommending them and would do business here again.

Hold ON!!! With my 5 stars I WILL increase their average review rating as high as I possibly can!
My husband have used this business for 3 large house moves as well as a few small moves for local craigslist pick ups. All I can say is it’s been nothing but smooth sailing with the fine couple who man the phone lines and get you going with your truck rental!
Dare I say impatient, disgruntled college students don’t always make for the most accurate reviews.
South Davis Storage is a smaller division so naturally they can only hold so many trucks in their lot. I can only imagine how busy they are during move-​out weekends — especially when they’re dealing with last minute bookings by frantic, impatient students. Unless you plan early and call ahead of time to make sure the truck is there, it’s your fault not theirs for coming up empty handed.
**Gold stars for the couple who’ve chosen to set up shop in a college town**
(It’s probably a combination of great business tactic and hair-​pulling stress)
One suggestion also is to pay close attention when you’re booking online. Certain longer trucks (16′ and larger) are often only available in West Sac. The website will tell you this small detail but doesn’t present it very clearly, which can be frustrating when you’re explaining it to the nice lady at the front desk.
We would go back to South Davis Storage if ever another cause for moving came up!

Would give no stars if I could. Do not do business here!!! The owner is rude and condescending. We’ve been a storage customer here for 8 years. The new owners who took over need to learn customer service. I had a simple question over a monthly invoice and the man started yelling at me and treating me like an idiot. (yes, we pay each month and have never had an outstanding bill). We are moving out of this storage unit to another place in Davis who know how to treat customers!!!

If I could give zero stars I would! The service provided by this establishment was absolutely a joke! The woman that helped was very disrespectful, rude, and just an ass! Her husband was calm, nice and informative when I had one single question. Go figure! I will NEVER use this uhaul company again!

The management doesn’t know their own policy regarding unit rentals and rules.

This company sucks! They were extremely rude to me on the phone. I tried to reserve a truck 2 months in advance and the lady on the phone hung up on me on purpose after telling me she can’t reserve a truck for so far in advance! That’s funny because the guy before her who I talked to first said he could. I asked to be transferred to him and she said no and hung on on me!!! I would never do business with them.

You can not trust them with your possessions.
It’s a long story, but that’s the short of it.

Place was relatively nice although one of the lady that works there is really fake you can tell by her snide comments and looks. But overall I had a pleasant experience thank goodness for the 1 $ for first month rent right?

Absolutely a rip off. We wanted a refund of boxes and they would not provide it. They said that their machine doesn’t have the ability to do any type of refund but yet their credit card machine could do it. I would avoid this place for any type of business. BBB case #65 006 562