ADT Security Services, Inc.

I would strongly recommend no one goes with this company any longer. They are thief’s guarding you from thief’s. My mother recently became a widow and ADT just stole from her. They told us we could take the system with us when she moved and when it came time to move that was not the case. Their representative Juvens is one ignorant person. He is rude, crass, obnoxious and needs to find a new profession. I had to post this review because I just could not just stand by and let another person be taken by these people. We even called the corporate office and they did nothing. I highly suggest you stay away from this company all together. The local company here is called Safe Street ADT. There is no such thing as customer service and the managers are terrible. We had four managers suppose to call and not one did over a four day period. The whole experience was stressful and upsetting. They are not right and I do not think they could manage their way out of a wet paper sack. Stay away from this company.

I would strongly recommend that you not entrust your life or property to this company. What you will receive for your monthly fee is substandard equipment that sometimes works and that even if you pay for you only «own» as long as you have a contract with ADT; incompetent technicians that will damage your home during installation; inconsistent monitoring that you had better not depend on for any reason if you have valuables or you treasure your own life; and precious little adult-​level management to contain and direct these grossly incompetent technicians and monitoring center customer service representatives. Go elsewhere. Not convinced? Read the class action lawsuit that was successfully brought against these negligent, greedy, and dishonest used car salesmen! Just visit your local BBB website and search for ADT security systems and it is all there. Just another sad sickening commentary on the incredible decline of US based businesses.