Hollywood Nails

Best service: very professional and friendly staff. Been coming here for 16 years. Never had a bad experiences!!! Highly recommended in my book.

I would give a 0 but it’s not allowed. I had my nails done on sat for a wedding they were done terribly. I didn’t have time to have them redone that day. They were closed sun and mon. So I came back Tuesday as soon as possible. They refused to fix them saying «they look fine to us». Then proceeded to argue with me for 20 minutes. They told me «If you want perfect nail, go home and do it yourself». What respectable establishment says that to a customer ?! Unacceptable !!!

Signed my name on their sign in sheet and clearly indicated that I needed a polish change and waited over half an hour to be told later that they don’t have time for me because they have an appointment coming in. Mind you I come here all the time. Honestly so rude!

I have been going to Hollywood Nails for 20 plus years and have had nothing but exceptional service. Mary, does my (shellac) nails, toes and brows on a regular basis (about every two weeks) — what a wonderful job — no complaints! Both Denny and Mary are very customer oriented and are very receptive in resolving issues and/​or concerns customers may have. They have a large selection of polishes, including shellac, to choose from; the shop is clean and well-​maintained; and there is plenty of parking. I’ve moved from the Dearborn Heights area to Northville about 3 years ago and thought I would try a salon closer to home because it would be more convenient. Well, I did, once or twice and have not found a salon that compares to the service and friendliness that I receive at Hollywood Nails. The drive is definitely worth it!

I was a new customer to this nail salon but friend was a regular. We were getting mani+pedi. There was 3 ppl working and 3 customers. Another lady walked in and soon as one nail techs was done with her customer she started her nails. that was the first problem then once the 2^nd nail tech was done my friend started getting her nails done. Another customer comes in and got waited on. I was done. After i got my mani+pedi not even a week and a half is by and my nail polish is fading and two nails broke. Never going again.

One employee that sits on the back row gets away with being rude to customers. I had never encounter the experience I did at Hollywood nails. The owner Mary is awesome! Ther husband did not want to hear complaint instead put blame on me! The customer was was my 94 yr old grandmother … she even told the woman why are being so rough with me??? During the service the nail rep. even stated «it is hard to do hands like this» she typed on her computer while doing service on my grandma. She stopped typed and work on mani then stopped to type!!! Unbelievable. This is the first complaint I have ever written!!! The owners Husband more concern with money than customer satisfaction. The nail paiting was good but the customer service was disgusting!!! I could not get the husband to understand difference
the service and customer service he did not want to hear it!!! Find another salon who will appreciate your business.

My shellac is chipping within a few days of getting them done. The lady who did my nails went way to fast. Did allow shellac to dry. Not to mention they are more expensive then others places in the area. They definitely went down hill from a few years ago. Now I know why they had to close half the shop.

I wouldn’t let my dog get his nails done in this place. Service was awful, price was about what you’d pay anywhere else but they charged me $ 10 to remove my shellac polish. I think the girls nails are still in my feet from using them as a gripping tool. I didn’t notice anyplace to clean the tools. Hope I don’t end up with a foot fungus or worse. Not what I expected. Won’t go ever again and certainly wouldn’t recommend. Not even a one star rating but can’t remove it.

Probably one of the better salons I’ve been to. Keeping in mind the culture gap, I guess the staff was just respectful enough. My questions were answered but with the typical Asian salon confusion and attitude. The male owner was nice; he greeted and wished a nice day with a smile. My nails turned out pretty, really nice color. I wished they had been filed more but I couldn’t get the lady to understand what I was saying. Also, the workers were speaking over my head the entire time in Korean and I found it a little rude that they were being so loud. I’ll probably return here if I need something done last minute, as they offered quick service. Otherwise, I’ll stick to my regular salon.

EEEK Never again! I went in for a pedicure. I walked in and was told they are ready for me. The girl never introduced herself. She then proceeded with the pedi. I was relaxing in the chair when I felt a tug on my left toe. She had made it bleed. I thought ok no big deal, but I now have a very painful ingrown toenail on my left big toe. I will NEVER return to this place.

Okay, so here I go on a cruise thinking that these shellac nails are going to last me all week and potentially an additional week! How wrong was I? Well, three days into the cruise they are like literally peeling away from my nails! I am catching them on everything — finally they just peel off almost by themselves! Very very disappointed. Would not recommend this place after this one experience.

Horrible. I went for a fill-​in. And although I was helped quickly, the technicians were not friendly. I had one woman do the acrylic fill-​in (which came out like crap), and then she left! Another tech came to polish. They aren’t sanitary here, their polish doesn’t stay on, even with acrylics, and she missed a few fingers. My nails look absolutely gross now. Never again will I be going there.

This place is terrible! First of all no one could answer my question on a price. I do Shellac manicures and asked for them to use foil/​acetone wraps to take off the old shellac instead of soaking my entire hand. They questioned me and gave me a hard time. I explained that I am pregnant and I didn’t want the additional exposure to chemicals. One of the staff people came over to do the foil wraps. Instead of taking small amounts of cotton and soaking it in acetone just on the nail he proceeded to soak two handfuls of cotton in acetone. Once it was drenched in acetone he wrapped the tip of my finger in the cotton and then if foil. I had acetone dripping not only down my hand but down my arm onto my lap. I was taken by another staff person to remove the shellac and do the rest of the manicure. While this tech was more personable the attention to detail was lacking. I asked for them to be shortened and evened up. While the manicure looks good from far away there ripples in the shellac and half of my nails are short enough to see the skin in the tip of my finger and the other half not.
General impression — not clean, terrible customer service and poor manicure!

Great place! The place is clean and the staff couldn’t be friendlier! They also have a lot of stations and pedicure chairs. I usually just walk-​in and have never had to wait more than 5 – 10 minutes.
They offer Shellac and Gel manicures and it is the best I have had… stays on 2 weeks or longer! They have a large color selection so you can pick any color under the sun. They are also great about fixing your nails, if you are unhappy. The last time I was in and got Shellac there was a faint (I mean you could hardly see it) wrinkle in the polish on my nail after it dried. I was looking at it and my nail tech asked me to see it. She immediately fixed it all up for me! I was shocked and super pleased!
Great place!

I went here with my mom as I was visiting from out of town. I get the no-​chip manicure from other salons where I live that always last me 2 to 3 weeks. I tried it here– and within 2 days one nail was completely chipped, and now, only 1 week later, half of my nails are chipped. I know many people that like their normal mani/​pedis from here, but definitely pass on the no-​chip. I think Hollywood needs to re-​learn how to do it, because other salons out there do it right!

This is my new favorite nail salon. A friend of mine suggested Hollywood nails and I gave them a try since I have not been to happy lately with other nail salons. The staff is friendly and the prices are good. They also have a great website where you can print coupons good Monday — Wednesday. They also have special pedi chairs for the little ones.
So cute!!!
Look them up and give them a try especially if you have a little girl that deserves a little pampering whether it be with mom, grandma, or auntie.

Le is wonderful

If you want to pedicure along with rude staff that talks about you in Chinese or Japense or whatever country they are from, you have come to the right place. The owner is rude and the girls are constantly speaking and laughing in their own language. It is a very uncomfortable 30 minutes and the polish chips in days. You can find a salon just as reasonable, clean and busy on any corner MINUS the rude staff and owner.