Speedy Auto Service

Great service. I go here for oil changes and other repairs. Prices are always right and fair. They really helped me out when I was in a pickle recently too. Workers are honest and trustworthy. I always treat people with respect but these folks in particular because they really work with you.

originally written on 11÷17÷13. Charged me for a tie rod that I didn’t need (practically brand new) and was replaced recently @ belle tire. Still under full warranty. On top of that, they replaced another inner tie rod and two ball joints and control arms that didn’t need to be replaced. Than they tried to charge me 750.00. The regional manager (Bob) stopped in about 4: pm. I told him about the issue. He gave me this huge passionate speech about how my brand new part was defective and he trusts his employees and if anyone ever charged Someone for what they didn’t need than they would be fired on the spot, how his reputation and the company’s reputation means everything and how they don’t tolerate anything like that and how the owner (I believe he said he was an Indian guy named Syrin) values nothing more than his reputation and all this stuff. I looked his dead in his eye. He looked like he was not looking @ me but through me, like he was reading a script, not talking to me. I truly didn’t trust him.
I told them I wanted to test drive it first before i paid. After I did, I thought it was still loose and told them I wouldn’t pay until after they put it back on the lift to shake it down again and see if there was any play in front end. After Rick (manager) argued with me, yelled at me, told me I’d have to walk home if I didn’t pay right than, he went outside to smoke. He came back and yelled to his garage staff (get the damn thing on the rack). When they put it on the rack, I shook the tires myself to find there was still play.
After careful investigation we concluded it was actually my outer tie rods that were bad, not my brand spanking new one the kept telling me was bad.
AND THE KICKER, speedy installed the two outers two years ago with a lifetime warranty. They than told me they had no time to fix my car and I’d have to come back another day and I still couldn’t take my car until I paid.
Rick told me to come back ASAP and he will” take care of me”. I am very busy and took the day off work to get my car fixed. I told him I could wait or comeback the next day. He told me he had to close and couldn’t take care of it today and they are closed tomorrow.
I don’t feel they value customers. They are scammers and hustlers! Buyer beware.