3131 Apartments

Steer clear! We moved in a few months ago, largely because of good reviews. I think they pay for those reviews! I’ll cut to it– 1) noisy– at 1am this morning a group was walking through the parking lot and yelling. 2) filthy! the model is clean and well decorated and the area leading to it and around it is clean and well manicured but that’s the only building that is kept that way. Our walkway and platform is disgusting! There is gum on the walkway that has been there for several weeks and dried drippings from trash! There is dog waste everywhere (even in the road), be careful where you step and don’t even think about sitting in the grass. 3) staff is rude and not available when you call or email. We got incorrect and incomplete info when moved in and when we asked about it we got a terrible attitude! Now we get treated awful when we need something. The manager is a joke! 4) appears to be some illegal drug activity that is being ignored. We won’t renew the lease next time.

I’ve lived here for 2.5 years now and have had a positive experience. Apartment staff are friendly, host events, and management always completes maintenance requests quickly (often in 24 hours). They hold packages for you at the main office and there is valet trash and recycling. It’s a quiet neighborhood, rarely is there a disturbance. Residents are a mix of small families, college students, young professionals, and seniors — all walks of life! Many people have dogs that they walk in the morning. There have been a few apartment and car break-​ins, but in the last 2.5 years I’ve lived here probably only 2 or 3 times have I received a crime notice.
*I will say in the last 6 months parking has become an issue! If you get home after 10pm it’s very difficult to find a spot close to your apt!

I moved into 3131 at the end of July so I’ve been in place for about five months. I had one major issue when I first moved in with the smell of the apartment– it smelled old (perhaps mildewy?) and I couldn’t take it. At first the leasing office was less responsive than I would have liked– telling me to air it out like I hadn’t tried that already, but eventually they conceded and put an ozone machine in the apartment to clear out the scent. I haven’t had a major problem like that since.
COMMUNITY: This is a «younger» community, which concerned me at first but has actually been a blessing. There aren’t a lot of undergraduate students but it does seem like every other car is boasting a decal with one of Emory’s graduate schools or that of a surrounding university (Georgia State, Georgia Tech, etc.). I happen to also be a grad student though I work full time so it’s nice to be around people in the same stage of life that I am. My neighbors are polite and not noisy at all. I sleep with my window open and often have my patio door open because the neighborhood is just that quiet. The place is fairly family friendly but there’s no playground or anything like that. There’s a park about 10 minutes (walking) down the road but the handful of kids I’ve seen in the complex play in the grassy area that splits the parking lot. The office plans events for the community but I’m one of those terrible people who never participates– still, it’s great that the option is available.
PARKING: Speaking of the parking lot, the previous reviewer does not exaggerate about the frustrating parking situation. I wonder if non-​residents park here and walk to Emory’s campus? On my second night at the apartment I came in at around 10PM and had to park at the leasing office. I was incensed. It has not been that bad since but I have had to park farther away from my apartment than I would have liked on most nights when I come home late. I often see people parking in fire lanes– it’s that bad. It would be nice if they would implement a parking decal system and make people who have multiple cars park their least used vehicles in some of the less desirable spots that are further from the buildings. There are no garages.
THE APARTMENT: The apartment itself is okay. I came from a Cortland Partners (the management company) sister community that had stainless steel appliances and much chicer flooring and cabinets for the same price but this apartment is far more convenient for my commute so I won’t complain. The renovations in my apartment seem to have gone well. There’s no buckling in the floor and I haven’t broken anything yet– everything is sturdy. I do wish some of the lighting fixtures had been updated in the renovation– their sister property has remote controlled fans in their top floor apartments with vaulted ceilings like mine– but again, just a small issue, nothing worth knocking them for. I love the granite counter tops and I have a new washer and dryer in my unit although I don’t know if all units have this.
STAFF: The maintenance staff is killer. They’re all so kind and quick to fix any problem you have. One morning I happened to be home when a staff member came to fix a plumbing issue in the kitchen and when he noticed me breaking down boxes to recycle he offered to take them for me! I thought that was very nice and above and beyond his duties. Mgmt will also have maintenance staff deliver packages to the apartments if you authorize them. The leasing office staff are very nice too. I’m on a first name basis with a couple of them and they are always eager to help when needed.
AMENITIES: An additional benefit of the apartment that has been added since I’ve moved in is the valet trash service. My very first post-​college apartment had valet trash and I’ve been missing it since then. I was thrilled to discover that valet trash pick-​up was going to be offered here at no additional cost until it was time to renew my lease (next summer). For some this may be a nuisance and not worth the extra $ a month but I loathe dumping my own trash so I’m really grateful that they’ve added this. They are also doing some renovations to the pool so I’m excited to see those. The gym is nice, albeit small. The grounds are well maintained and always clean. I never see trash.
COST: Cost varies so I’m not going to share how much I pay for rent, but the apartment’s website has costs based on lease length, floor plan, etc. available online to those who are interested. As far as bang-​for-​your-​buck goes, I feel like this apartment is one of the better values in the very much overpriced Emory area.
All in all, I’d recommend 3131. I’ll continue to update this review as needed.

I moved in this property in early 2014 and in less than 3 months, I was moving out. This property has horrible management and extremely poor attitudes. From the time that I did the walk through of the «newly renovated» apartment there were major problems.
1. Cracks in the ceiling
2. Buckles in the newly installed hardwood floors
3. The bathroom cabinet fell apart
4. The kitchen sink pours cold water instead of hot, and hot water instead of cold.
5. The floors have major creaking sounds each step you take even on the carpet make major sounds.
Then, there was a major leak in the hall in the middle of the night. Maintenance came out at 2am and said they would be back at 8am to survey the damage because the water knocked the electricity out. The following day at 4pm I went into the office to inform them that water was still pouring down. (so much so I had to empty pots continuously). The office staff said that the maintenance team was done for the day. later that night the ceiling caved because of all of the water. I had to call the emergency maintenance line, the person who answered the phone told me to call 911 when I expressed the serious and urgent nature for someone to come immediately. It took another full day to get the maintenance team to come out. I had to stay in a hotel because I did not feel safe. When I returned I found a note that said if you want repairs call to make an appointment. It took over two weeks for the team to complete the repairs and even then it was not done properly and the watermarks were still visible. As a result of all of the water the hardwood floors buckled in multiple place and once again it took two weeks for the repair.
Parking is also horrible, they tell you it is first come and they mean it. I arrived at the apartment around 7 pm on numerous nights and had to park 5 buildings away because there is just not enough parking spaces. There are often dead rats in the parking lot.
The new management of the complex is equally bad. Stay away from this place. this place deserves 0 zeros as 1 star is far to generous.