Chase Bank

This Chase branch is incredible! My wallet was recently stolen, so I had to go into a branch that could create a new debit/​atm card for me. Sonia Zachary was the employee who assisted me, and she went above and beyond. Not only giving me advice on steps I should take due to the stolen wallet, but also calling my credit cards to make sure they were expedited and providing tracking information. I mentioned I was taking a trip out of the country, and she also helped me with currency questions. Highly recommend this branch and Sonia!

Bowled over by this incredible branch. I’m literally sitting in the parking lot writing this review because I don’t want to forget! The manager here is out of this world – top tier customer service. I was also greeted and helped out at the in-​store ATM by another fabulous employee. Keep on keep in’ on, guys!

We all know banks suck. However, the ATM at this location always seems to give out freshly printed bills, that stick together like a cheap pair of undersized PVC pants clinging to the sweaty skin of a KISS fan rocking out at a summer reunion tour. Minus three stars for clingy cash.

Even though Chase is a Huge, Evil Corporation, they have some really friendly people working at this branch.
There is always someone to greet me as I walk in. I rarely come in to a branch since mobile deposits became a thing. But I did come here twice recently, once to inquire on obtaining a mortgage and the second time to deposit checks that I did not feel comfortable depositing by phone or ATM.
A dude greeted me and walked me over to the teller area. Except… there were a couple of giant computer screens in place of a couple of the stations. He walked me through the process of using the… automated teller. He answered a couple of the questions I had about my account that prompted me to skip the ATM in the first place. So that was nice.
But really, Chase. What is the point of replacing teller stations with computers? Isn’t that what a regular old ATM is for? I’m so confused right now. When the machines rise up and annihilate us, I won’t be surprised. We totally deserve it.