LexTechs Of Atlanta

I dropped off a prius that was on its last life (the hybrid system warning light and check engine light were on), and they happily took a look at it. After finding multiple battery codes the mechanic told me that he could open up the battery and figure out exactly what was wrong for $ 200, but instead of trying to sell me on it he told me that in all honesty it was all going to cost more than the car was worth with little guarantee that the car would have much more life in it. He was then nice enough to let us leave the car in the lot for long enough for it to be picked up by a tow to a charity. I will absolutely be going back here the next time I need something done on one of our cars because the service was just fantastic.

Several people recommended that I take my car to LexTechs for a starting problem. I had my car at a Toyota dealership several times for days at a time, and they could not diagnose my problem. I took it to LexTechs, and they figured it out in just a couple of days and for a very reasonable price. Also, the customer service was great. I will never take my car to another mechanic.

Hands down THE best auto repair shop EVER! Kind and courteous staff! They know their stuff and they are not interested in draining your bank account for service. Got a recommended service done this summer for half the price the dealer quoted me! Recently, I was in the area and needed a battery for my Lexus keys, Chad told me to drop by any time, I went in, Matt replaced the battery– no charge! Not sure if that’s their standard practice but it made me feel great as a customer!

Right on it!
We had an unusual situation and Lextechs jumped right on it to save the day. We are long time customers of theirs. On moving day, the two big vans were filled with our furniture, clothing, etc. and our car was filled with all our valuables. The movers got in their vans and I in my Lexus. I was about to lead them to the new house when I discovered that my battery had died. We jumped the car and rushed it to Lextechs. They had a new battery installed in no time. You guys are great!

Prius owner, not usually someone to write Unilocal reviews but was inspired to because:
(a) Wonderful service experience. They reliably answer the phone, look me up in a few seconds, patiently answer my questions, get me an appointment in the next day or so. They are friendly when I drop off my car. They remember me when I come back. They even remember my name! They do little things that I could/​should do myself but forget to get to — such as replacing my key battery, taking off the frame from my license plate — without charging me or making me feel bad for asking. They offer free and reliable wireless, a comfortable place to sit and wait, free water/​soda/​coffee, some books for kids. It’s just NICE.
(b) Convenient. Short walk from Decatur MARTA and access to Emory CCMTA shuttle, so easy for many ATL folks to get to work/​school while car is being attended to. (Also many places to go sit/​eat/​work in downtown Decatur if that’s your preference).
© Reasonable. Oil change costs less than quotes I got elsewhere. $ 25 check-​up at 5,000 miles today.
If you are looking for a place inside the perimeter that will treat you and your Lexus/​Toyota well, this is a great auto shop.

DO NOT TRUST THESE PEOPLE WITH YOU CAR!!! I towed my car here on May 4. I paid them $ 1,318.86 to fix my car. It immediately broke down after pick up. I paid to have my car towed back. They demanded $ 240.00 more. I paid it. Again, the car immediately broke down. They did pay for the third tow. They then told me they drove the car and no check engine light was shown to have ever come on. After having the car almost a week, they phoned me on a Monday to state they would keep looking. Never heard a another word. I finally called the following Monday and they said the car was fine and that they have had no trouble driving the car and there is no indication of a check engine light ever coming on. They said they had left me messages that the car was ready. Trust me, that is a lie. No one called me. (I guess they are asserting that I am really into lying about check engine lights and being without my car for 2 ½ months after paying you $ 1600.00 dollars. Sorry Lextech, that’s not really my idea of a good time). I go to pick up my car for the third time. No one speaks a word to me. No explanation. No offer of, «Hey, we couldn’t find an issue but if you have a problem please call». Just rude stares and eye rolls. My car is three deep in a junk lot. THEY HAVE OBVIOUSLY BEEN DRIVING IT. They move the cars and tell me to take the car. I have to back out my own car buried in their junk lot. I picked up the car at 11:48 pm. At 1:15 pm the check engine light was back on. I take the car back to them and they don’t even apologize. This guy rolls his eyes and says a technician will take a look. Within minutes, the guy hands me an estimate for $ 1000.00 more to make the car run. It is now JULY 20 and $ 1600.00 later and the car has never ran more than 50 miles. BOTTOM LINE: AT THE VERY LEAST, LEXTECH WASN’T TALENTED ENOUGH TO DIAGNOSE MY CAR PROPERLY AND ISSUE A PROPER AND CONCOMITANT ESTIMATE. AT ITS WORSE, IT HAS TAKEN $ 1600.00 OF MY MONEY AND RIPPED ME OFF BECAUSE MY CAR IS NOT REPAIRED.
GO SOMEWHERE ELSE FOR YOUR CAR REPAIRS!

I had the best experience here and rarely do I enjoy discussing car repair. Car repairs tends to always be more money than I think and of course I am too intimidated and clueless to do my own repairs. The Lexus dealership was my go to for my 2007 Lexus needs until I came here last month.
Two years ago the driver side rear door of my car had stopped locking and unlocking unless I did it manually. The Lexus dealership informed me that it was the door lock actuator that was no longer working and needed to be replaced. It would cost over $ 600. Totally shocked to hear that and so I decided to just manually lock and unlock that door. A few weeks ago, the passenger side front door had the same issue. The dealership gave me a high level phone quote that it would be about $ 1100 to fix both doors.
At that point, I started calling some other places. Given that there is more complexity for the front door lock, the front door lock actuator replacement costs more than the rear door one. FYI there are no good aftermarket options for this part so it has to be bought from Lexus online. Total scam!
Thankfully LexTechs offered to do it for about $ 820 total. When they started working on the repair, they noticed that there was a switch that was just unplugged on the rear door and so not replacement needed. Only the front door actuator was replaced. Thus, I was only charged the labor portion for the rear door. My total was roughly $ 620 which made me happier though it is still a lot of my money just to ensure your car locks and unlocks properly. Why didn’t Lexus recall these actuators??? Probably since no one reported an injury or death from it.
Anyway, notable perks of this place include free water and coffee as well as being in walking distance to Decatur Marta train station.

So relieved to have this place nearby. They are always honest, and have taken good care of my Lexus over the last couple years. I convinced my husband to go there after another nearby place royally effed up his Toyota. I think their prices are reasonable, and yes, they are cheaper than the dealerships. But, I haven’t compared their prices to other auto shops (non-​dealership). I don’t care, though – when you find an auto repair/​service shop you trust, go with it. As long as my car comes back fixed and running like a charm, and they don’t try to «upsell» useless repairs, I’m sticking with them. After reading the one-​star review on here, I will say that my brakes have some sort of problem that LexTechs has not been able to diagnose; the brakes seem to be rendered useless if I hit some leaves or a rock or something. They’ve been like that since I purchased the car, so their mechanics didn’t mess them up. I wish we could figure out what the problem is, but it’s no where near what that reviewer experienced. Personally, I think the technician who did that should have been fired.

Love this place. We live OTP now and still drive our car to LexTechs for regular maintenance. They’re honest, helpful, and trustworthy.

I just wanted to publicly thank the guys at Lextechs for the awesome service I received today. I took my 2006 Toyota 4runner in to get serviced with a whole list of issues that I needed addressed. All the way from a popping noise when backing up (which I was told by another shop was the ball joint) to needing to have my timing belt and water pump replaced (also told by another shop needed to be done). The maintenance light was on as well and I was told that my Hydro-​booster pump relay and ABS system was malfunctioning by the previously mentioned shop. Needless to say I arrived at Lextechs expecting the worst and had already excepted the fact I was going to have to spend $ 600−1000+ to get everything taking care of. I talked to Ephremn one of the service advisor about all that was going on and he told me they would look at everything and get back with me with what needed to be done and pricing. 30 mins or so later he walks up to where I’m sitting in the waiting area enjoying my complimentary cup of coffee (which was Caribou from a Keurig not some cheap stuff that’s been sitting in a dirty coffee pot all morning) and tells me they found nothing wrong. As I sit there stunned he explained that the popping noise was just a piece of plastic off the wheel well that was catching on the tire and everything else checked out fine and he didn’t recommend doing any services today. He then hands me my bill with a balance of $ 0.00 and tells me, I owe nothing and to come back and see him in the future when my vehicle needs servicing and you better believe I will. It’s hard to find businesses today that shoot it straight and truly have great costumer service but I can say without a doubt I have found one in Lextechs of Atlanta. Thanks again for making my day and you will definitely see me again in the future!
A Grateful and Satisfied Customer,
Josh Austin

I wrote a review two years ago when my 2007 Camry Hybrid had 165,000 miles. It now has 210,000 miles and still runs perfectly thanks to the guys at LexTechs.

I used to take my car to the Toyota dealership for everything, but this place is much better. Toyota used to give me a quote for several hundreds of dollars for maintenance, but I came here for a second opinion, and the staff told me that a lot of the work Toyota recommended really wasn’t necessary. Their prices are also much lower than the dealership, and the service is excellent.
Along with being honest, the staff is also incredibly helpful and friendly. There’s great customer service– a nice waiting room with drinks, coffee, free wifi and a TV. Plus the service is very timely; I don’t usually wait more than an hour or 2 for getting things done. Also since it’s in downtown Decatur, you can walk around while waiting for your car. Plus they give you recommendations for body work or any service they can’t fulfill. I highly recommend this place.

Can only say great things about LexTechs. My car misfired while driving back to Atlanta from NC and was in rough shape. I brought it in and Matthew sat down with me and explained in detail what happened, showing me the parts that were damaged which was fantastic since I always like to know what is going on. Honestly I have rarely if ever had a mechanic break things down for me in such a respectful way which was impressive in itself never mind that they worked incredibly fast (had my car fixed and back to me the next day). The car has been running like a dream ever since. This is officially the only place I will be bringing my car from now on in Atlanta. Great service, super reasonable prices, and top notch customer service. I wish there was a way to give more than 5 stars since these guys are a cut above all the other auto shops I have ever gone too.

I’ve visited LexTechs for service on two vehicles the last two years and have always found them to be fair and forthright.
A personal anecdote:
I went in to get a replacement antenna after the factory original was snapped off. They quoted me to replace the antenna and get it working correctly. When the new antenna stopped working two weeks in, I brought it back. They found that the antenna motor was damaged and would need to be replaced. I ultimately decided that a working antenna motor wasn’t worth the expense, and LexTechs refunded me the labor cost of the antenna installation.

Needed a front brake job on my Lexus GS 450. The Smyrna dealership quoted me a price of $ 450 just for parts. LexTechs only charged me $ 390 for parts and labor. The thing I appreciated the most is that they give you options on the parts based on pricing. I don’t think I will ever take my car back to the dealership for repairs again. LexTechs are definitely the only mechanics I will ever use again for my Lexus repairs.

Same thing as other reviews. You can’t really get much better in what you want from a shop. They absolutely know their stuff, and charge very fair prices for the amount of specialty knowledge they have.

Best service ever. This place offers services for their customers I didn’t know exist. Clean waiting area with refreshments wi fi and computer available for customer use while waiting for service. Fast attention and accurate estimate of waiting time for completion of services.

Despite the fact that I was there for a short time, I was extremely impressed with the service at LexTechs.
The «maintenance required» light had recently lit up on my sturdy little Corolla, and having never done any sort of car checkup in Atlanta, I did a bit of searching and noticed that LexTechs was the closest location to me (it’s located in downtown Decatur, right across from the Chick-​fil-​a). When I arrived, the service manager was very attentive and amiable as I briefly explained my situation. He said that it could be because of an overdue oil change, and immediately went to check it out. However, just 5 minutes later, he returned and said that everything was fine and that it must’ve just been that the people servicing my car the previous time had forgotten to reset the light. So after resetting it, he drove my car back around to the front and told me I was good to go. I was very surprised with the service, as I had expected him to tell me that my car was also in need of a list of other services that they could provide, which is what many businesses tend to do. However, he was friendly and very straight to the point. :) I’ll definitely be paying another visit to LexTechs if an issue does come up with my car in the future.

Definitely recommended!
Asshole Goodyear (the one near perimeter) told me I need to change a bunch of stuff including catalytic converter and oxygen sensors and was going to charge me for $ 1300ish for my 72000miles corolla. I left.
My friend recommended LexTechs and it is surprisingly good! They did an inspection for me for free and told me while some small stuff need to change, there is nothing wrong with the catalytic converter and oxygen sensors. They don’t overcharge for the parts and obviously they are honest and professional. I would have given it a 6 stars if I could

I was so happy with this place. I’ll give bullet points–
–I got a 90,000 mile service on my Lexus. Lex Techs quoted me about $ 500 less than the dealer (not surprising, just giving you an idea).
–They paid for me to have a rental car during the repair
–When I picked up my car, they told me some little things they came across which they fixed for free (new drive belt, replaced the dead battery in my key).
–Everyone working there seems to be extremely friendly, honest, educated, and intelligent.
I WILL be back for my next service.