Phones are of cheap quality. Service is horrible. Customer service agents spend more time talking about personal matters with customers than professional and business. People have lives to live and being at Metro PCS is like being at DFACS. :(:(
Michael J.
Rating des Ortes: 1 Atlanta, GA
Alphonso who claimed he was the manager, was one of the most unprofessional people in the store. This was a corporate store, they were doing things that other Metro PCS stores did not do. They were trying to force my friend into buying a bundle package when he just needed a phone. The bundle package was $ 90 or so dollars versus just getting the same phone for $ 29.00. I seriously hope this store goes through a corporate audit to see if illegal activity and inventory problems is at hand. Its seems like they may be pocketing money through illogical sales tactics. Me and my friend will also be writing corporate with certified mail.
Demetria G.
Rating des Ortes: 3 Morrow, GA
Went in looking for phones to give as Christmas gifts. Although service was not available I enjoyed the great customer service that I received from Justin. He was very knowledgeable and attentive.