Pet Supermarket

I went to pet supermarket to purchase a new dog crate and some flea medicine. With it being a smaller business, I figured the prices would be a little higher than other stores like Petco and Target (maybe $ 5 at most), however, when I saw their prices I was amazed at how much more they charged! They were asking $ 170 for the dog crate that I found on Amazon Prime for $ 69 and for frontline flea medicine they asked for $ 70, but I found it at Target for $ 39 regular price. The markup at this place is ridiculous. Their location is extremely convenient but I will now choose to drive 15 minutes to go elsewhere.

This store is greatly improved since before the rat infestation. I’ve had good experiences every time for the past year or so.

Awful workers the woman that helped us was very rude awful place to get any pet needs

The store was clean, the animals were well-​kept, the staff was nice. My only problem? I went it looking for a female guinea pig as a companion to my other female, and am now dealing with a pregnant guinea pig and finding a new cage for my recently discovered MALE cavy. I’ve had guinea pig pups before (a friend gave us a pregnant cavy) so that is not as big of an issue as it might be for some people, but when I trust that I am getting a female, I don’t expect to have to care for pups, build a new cage to separate them, and possibly buy more cavies (on account of the fact that my first female was lonely and not eating well for months after her mother died) Now I may have to either buy another female for her or another male for the boy depending on what their baby is.
Overall, a good store, but bad service. They would have a much, MUCH higher rating if I hadn’t come across this problem. One of the cleanest animal stores I’ve been to and so friendly, not to mention good prices. I would recommend learning how to tell the animal you’re looking to buy’s sex before taking someones word for it. My cavy fiasco has given this store a ²⁄₅ and I’ll buy my animal’s food here, but I most likely won’t be buying pets from them again unless I absolutely have to.

Wow. Talk about bad costumer service. As me and three other costumers were checking out Britney the cashier continually screamed as loud as she at the other staffers to come help her. Which could possibly be understood if, and only if she was busy. When the two girls she was screaming at came to the front she then picked up her phone and began texting people. Good job Britney. Good job.

This store is always in such good shape. The staff is very well informed and very customer service oriented. Its always a pleasure to stop in here.

This is a convenient location for me, I gotta say I was really surprised by the breadth and depth of what they have in stock. I’ve always found the employees to be very willing to help when comparing different products. Big Perk — I joined their rewards program which says you get a free bag of food after 10 purchases, and I was surprised that I actually did get a coupon for it in the mail. I never know if those reward programs actually work, but saving $ 30+ is worth it to me. Also, they almost always have a coupon in the paper for $ 5 off a $ 25 purchase, and all in all the savings really do add up that way. Very happy at this location!

Very friendly service and knowledgeable staff. I actually just wanted to quickly grab something for my friends doggies but was surprised how many different «treats» there are. It looks very clean in there and organised. Large variety of food, general equipment, even little dresses and suits for your loved ones!:)

Looks like they had a rodent infestation from previous reviews… That’s pretty yuck but I’ve been coming here since this time last year and haven’t seen any sign of it.
Anyway, the staff is helpful, prices good, selection could be better but it’s got what I need so yeah, no-​brainer.

Guys allowed a total rat infestation. I won’t be buying anything from here again. Just brutal.

Update…
The smells weren’t from their own animals, but rats living in the building. Ewww…
Closed down for a while, until they fix the out-​of-​control infestation.

I just adopted an 8 month old Pomeranian, so I hit this place up on my way home to stock up on all the necessities. It doesn’t look like much from the outside but they have a pretty decent selection of pet related swag. The prices are great as they almost always have a 50% off collars/​leashes sale. Everyone here is extremely friendly and complimented little Harley multiple times, no doubt inflating his ego even more. I love that they have a tag engraving machine with multiple tag options to choose from, including one in the shape of a bone.
Now, my issues. I went on a Sunday, which I suppose is their «pet adoption» day. They had quite a few larger dogs in crates, one of which was going crazy and barking furiously at every animal that came in the store. Harley cowered at my feet, and squirmed in my arms when I tried to pick him up. The people with the dogs to be adopted were very rude and only took this dog out of the store when it looked as if it would bust through its cage. They were sitting in front of the engraving machine and when I went to get Harley’s tag, they made no motion to move out of the way or control their other dogs from going crazy. Here I am, standing room only, squished up against a machine, holding a dog that is two seconds away from peeing on me out of fear. This is not so much the store’s fault although they should have asked these people to set up outside. Also, I had picked out a dog shampoo for Harley that was on sale and didn’t notice until I got home that they hadn’t given me the discount for it. Oh well. I figured $ 3 wasn’t worth the gas to get there.
Overall I really like this place but will avoid going on Sundays as it may give my small dog a heart attack. Also, I will make sure to check my receipt before I leave the store!

A good neighborhood pet store. They have one of those handy machines where you can quickly engrave a custom name tag for your kitty or pup. Cute.