Uncle Bob’s Self Storage

I don’t write reviews very often but I wanted to take the time to write about my experience with Uncle Bob’s.
In late August I was having a great deal of difficulty with my moving company. I needed to find a storage facility site unseen because the movers had shipped my family belongings without securing a storage place. Felix the store manager answered the phone and he listened assuring me things would be managed well when the movers finally arrived.
Felix kept in touch with me throughout the entire process. When I arrived this week Felix was there greeting me and. Felix and James ironed out all of the issues I had. I have never experienced such outstanding service and support. I would highly recommend Uncle Bob’s on 2595 Candler Rd in Decatur. You will be in excellent hands

I’ve been storing things at this Bob’s location for almost a year. I didn’t think I would use it so long, but it’s a great place, so I haven’t been as diligent about clearing the space.
I rent a 5×5 which is about the size of a small walk-​in closet. My space is inside the building which is climate-​controlled. The area where my space is has always been clean — no debris, dust, bugs, etc. The lights have always come on (they are motion-​activated), and there has never been a problem going in and out of the building. There is a gate which is code activated (every owner is given an individualized code), and the gate has worked every time I’ve gone. (Anyone who’s lived in an apartment community with a gate that doesn’t work can recognize how great this is.)
You can access your space from 6am until 8pm every day. I like that they have a limit on when an owner can come and go because I think that keeps shady stuff from going on.
I pay my bill online monthly. I’m sure you can set up an auto pay system, but I prefer to pay when I want.
Uncle Bob’s doesn’t get five stars because of how annoying it is to get into because of it’s location right off the interstate. You have to turn left against traffic if you’re coming from south of I-​20 and this is a high traffic area so be prepared to wait a bit, or do like I do and turn into the gas station lot and drive thru to Uncle Bob’s.