Great place. Doctors are excellent! Great selection too. This place always gets my glasses right.
Clara R.
Rating des Ortes: 1 Boston, MA
I’ve had approx 4 – 5 eye exams here. The doctors are great and I really like Dr. Rahiman! She had given me a prescription for glasses. I spent some time with a really nice sales associate in September looking at glasses. She called my insurance and assured me I was covered by a significant amount(I have excellent health insurance). I couldn’t decide on the glasses I wanted so I came back with my husband to help me decide today(10÷10÷15). There was a different very rude sales associate today who told me that they definitely do not take any instance other than eye med and something else. I told her the other sales associate had spent a lot of time in the phone calling and confirmed that it wouldn’t be a problem. She completely dismissed me and wouldn’t even check. I was so angry I left and won’t be going back. It’s horrible to be treated in such a way.
Liz G.
Rating des Ortes: 5 Waban, MA
I went to Lunette Optic yesterday. I was immediately overwhelmed by the number of choices. Alysia quickly pulled out a manageable number of interesting frame all of which fit me perfecrly. I was able to select a pair that suited me well without feeling that I had missed anything.
Connie T.
Rating des Ortes: 5 Newton, MA
Because of somewhat peculiar vision needs(I am farsighted as well as over 50 and in need of distance as well as reading glasses — add to that an astigmatism), I have always struggled finding glasses that fit and that I could actually see through without distortion. I need progressive lenses. I’ve had so many bad experiences I actually get a stomach ache when the time comes to get new glasses. I can’t say enough great things about Lunette! Dr. Michelle Rahamian checked several times to make sure my prescription was correct. She was wonderful in explaining everything to me. She also took all the time I needed to answer my questions. I have visited both the store in Boston’s financial district and Lunette in Dedham. I have had nothing but excellent, well-informed service from every employee. I feel like they treated me like a friend, not a customer. And they aren’t afraid to give you honest opinions.(SO hard to decide on frames — they have so many incredible options.) Ted is my «hero» in fitting. My glasses need to sit«just so» or I get distortion. He is amazing and certainly knows what he is doing. Are they inexpensive? No. But is my vision very important? Yes. I’m willing to pay a bit more for something that my daily existence depends on. And I am so grateful to have found this optical shop.
Harold B.
Rating des Ortes: 1 East Walpole, MA
We had a fine, pleasant experience getting our eyes examined… The problem came with billing. I had an appt a year ago that was completely covered by insurance. My wife went last week and Lunette had stopped using our insurance, but did not tell her so instead stuck us with a very high bill. What an awful business practice. I would highly recommend against going to them. Even when they say you are fully covered there is a good chance they are wrong or just don’t care. UPDATE: I just went to another optician and I found another flaw of Lunette: My new doctor pointed out that my insurance covers my two boxes of contacts. Lunette charged me $ 120 for these. I cannot say enough bad things about this business!
Leigh I.
Rating des Ortes: 3 Dover, MA
Great doctor but they only carry expensive frames. I had my eye exam done and I am really happy with the doctor(Michelle?) who gave me a thorough thorough exam, and listened to the problems I had. She gave me a good analysis and recommendation. I can’t praise her enough. Now the frames was a different problem. They have a modest selection of frames but they were all expensive. I was looking for an modest pair of glasses but all the options they had was going to cost me $ 300+ with a good vision plan discount. I looked at several brands but they all fell into this price range. When I asked for something less expensive then $ 460 pair of glasses to my friendly sales person, he cheerfully shrugged and said this is probably the least expensive option I had. Without an insurance, you will spend easily over $ 500 or more on glasses.(Less with insurance but depends on your coverage). Perhaps they were pushing for more expensive pair as I had good insurance. If you are looking for modest priced glasses this isn’t the store.($ 300, not counting eye exam, without an insurance). If you are looking for specific brand and spending $ 500 or more is OK with you then this store is fine. If I fell in love with glasses, I wouldn’t have problems paying for it but nothing in the store really appealed to me.
Margaret G.
Rating des Ortes: 5 Savannah, GA
I went to Lunette Optic recently and was amazed at the fantastic selection of frames available! Not only did they have unique styles that I had never seen before, but the prices were very reasonable. I walked out with my new FAVORITE sunglasses(Maui Jims) and I will certainly be back when I’m ready for a new pair. I was helped by a very engaging woman who seemed to genuinely care about my purchase. Highly recommended!
David C.
Rating des Ortes: 5 Dedham, MA
After checking out Insight Optical in Burlington, and See and Wellesley Optical on Newbury Street with no luck — I was very pleased to discover this place. Great, great service and only place that had frames I really liked. Not cheap but worth it when you get the right frame and this kind of service.