Bicycle Generation

Awesome. Amazing. Great place. Been here several times and they never disappoint. Service by friendly guys who know there stuff. Prices are reasonable. Repairs are done quickly and efficiently. They are now the only bike shop I go to (and I’ve been to a bunch in the area).

I discovered this place as I visited my doctor next door so I was not planning to go to a bike store yesterday ALTHOUGH there were a couple of items I needed for my bike. Grant attended to me and as I briefly described to him what I needed he went ahead and retrieved the items. He assured me it was exactly what I needed [per the bike style and brake system I described]. He was on-​point. Along with his expert knowledge he was very polite and courteous. I definitely would go back! Thanks, Grant!
CQ

Great Shop! They have Specialized parts that other shops have to order. Their mechanics are top notch & have addressed service issues on my high end mountain bike several times on a walk in basis. They are open on Sundays and late hours and took my bike right in and serviced it in front of me. Everyone I have dealt with in this store has been interested in solving my issues. I recommend this shop to any mountain bikers in the area that need service.

Visited this shop during my trip to Miami for training. I have a high end road bike and as a road racer, those who touch my bike is important to me and my performance. These guys went the extra mile to make sure a small problem I had was fixed… And they did so at no charge. Great selection of products, nutritional supplements, and very friendly service. Leo the owner was super helpful and über friendly. Highly recommend for recreational riders and high end road racers. Great shop!

I had the exact opposite experience from Gregory W. I rented a road bike for several days and they couldn’t have been nicer. They gave me a tube and cartridge in case of a flat, the bike was in great shape, and the charge was extremely reasonable. I was able to escape the Chicago winter and get in three days of riding outdoors.
They certainly earned my return business.

Don’t rent a bicycle from here!
They have created an atmosphere of rudeness at this business. If you get a flat with their bicycle they want you to either call a cab to bring the bicycle back to the shop or buy a repair kit for $ 30. When I brought the bicycle back because the pedal crank had a loud click like a bearing was out, I was told that all the bicycles were like that because of the humidity and that they would fix them all in about 3 months. Take your business down to All Bicycles a couple of blocks away where you will be treated fairly.

I have not been to a bike shop in years because there was no need to but I have been sitting on this road bike that has needed a tune up and new rims for a very long time, so this place was recommended to me.
Bicycle Generation is not a large bike shop but a small shop on Hillsboro Blvd on the South side of the street which has room for free parking right in front, which is great considering the traffic and parking situation for Hillsboro Blvd. My son and I parked the car and brought the bike in and when we walked in we could see many high end road bikes, mountain bikes and hybrids. Great variety for serious bikers.
We walked towards the back and we were greeted by one of the repair guys as he walked out from the back room. Extremely friendly and took the bike immediately from us and we followed him into the back repair room which was a large area with lots of inventory of parts. The repair area was as big as the showroom. He immediately checked everything out on the bike, gears, tires, odometer settings and luckily all we needed was the rims, tune up and offered to tape up the handle bars at no charge. I figured we would have to leave the bike there until next week because usually these bike shops are backlogged and do not have the parts or rims in stock that you need. Well he had the rims we needed for an old Cannondale which he never thought he would have in stock, but even to his surprise he had them, otherwise he said he would of had to order them. Really helpful and even checked our backup tubes to make sure we had enough in case of a flat we could get on a ride, enough air cylinders, everything we had in the little storage bag in the back of the seat. He told us the bike would be ready in 3 hours. That was a first for me because I usually would have to leave it at a shop for at lease 1 day. He rang up the olé register, and for what needed to be done, which included a tune up and the settings for when we have to pick up the bike, it was really reasonable. We were out of there in 45 minutes and on our way… by car, not bike.
Bicycle Generation took charge of that bike as soon as we walked in and it took all the anxiety out of wondering what had to get done. Very easy visit, and my son will be using my bike tomorrow!!! Now I have no bike. Any recommendations?

My very expensive Specialized road bike that I purchased at Bicycle Generation was stolen, I know BG is not at fault for this. However I failed to copy down the bikes serial number to aid in recovery, I called BG and asked if they keep the bikes SN on record and was told that they don’t have time to do this on every bike they sell. Really? I know they took my address, email and other data. I talked to several other high end bike retailers and they all stated they copy serial number. I expected better.

I went for the the pre gran fondo ride, that was excellent for all riders. I was one of the slower ones and they were there for my every move. The cost was nothing, they supplied food for breakfast as well as a keg for lunch. I had the nice kid check out my bike and had to practically break his arm to take a tip, let alone refuse to charge me. class act here. Will definitely give them my business. Thanks guys! GALS!

I stopped in here while running to the beach. I was I intrigued to see what kind of biks they had and the price range. I was shocked and amazed at the same time.
This place is a bikers paradise. They have something for everyone here. As I looked around the prices kept jumping up and up and up. I thought well it has to stop somewhere I kept browsing I’ve been waiting to buy a bicycle to go cicling with friends. Now I knew the prices of a small shop like this one would be a bit more then say Walmart or Target. The prices from what I could see started at 400 dollars and I saw a bike going for 7000 dollars. I must admit I bought if I paid 7000 dollars for a bike it would pedal itself to where I want to go. lol.
I even saw a bike made out of bamboo which is amazing. Maybe not worth 5000 dollars to me but for a collector maybe. They also fix bikes and sell bike gear as with any specialty shop.

Went in today to get cleats for my new shoes and received really fast and professional service. Great price, too!

Brought my bike there last weekend because I thought it needed a tune up. A really nice guy took one look at it and tweaked the two things I was complaining about (brakes and seat) in about 5 minutes and sent me on my way. Not many companies try to talk you out of giving them business – most would take your money even if you didn’t need their service. How refreshing to find a local, honest business. They’ve guaranteed my repeat business from now on!

I know they’ve been here forever, and they probably do a good job on everything… BUT why do they charge so much for their services? There are two other bike shops within walking distance, and they both charge on average about half of what Bicycle Generation does.
I bought a tube from them for $ 6, and they wanted $ 5 just to put it on the wheel and fill it with air, which takes about 1 minute. Come on, guys, gimme a break! Wouldn’t it have been good customer service/​public relations just to put it on, thinking I’d be back again for real service and repairs? Instead, you lose – I’m going to your competition.

Smart and helpful staff. I would go back here anytime.

I purchased my specialized here and I really have to give high remarks to the sales people. It seems that they really know their bikes and are avid riders of course! I just couldn’t get over the fact how much of a d’bag the owner was. It was younger guy and he gave me the smartest remarks when trying to discuss the price of the bike (I purchased it in the end go figure). I always come back though, the service and knowledge plays a big part for sure. Help out locals by buying local!

I have been in this bike shop several times for tuneups and other miscellaneous things with my own bike and have always had a good experience. Very helpful, without that cocky «I work in a bike shop» vibe you get in most shops in big cities, not to mention, decent prices. So I shouldn’t be surprised by the service I received over this past Christmas.
My bother (a cyclistwith some hookups) sent an unassembled SE PK Ripper fixed gear bike directly to BG as a gift for my boyfriend. At first, there was some concern that it would not be ready before X-​mas. I dealt directly with Steve, and because his main concern (obviously) was to assemble the bikes that were actually purchased in the shop, mine may not get done in time.
I was quoted between $ 80 – 100 to assemble it, but that was totally fine with me. As X-​mas eve drew closer, I was just getting nervous it wouldn’t be finished.
Steve went WAY above and beyond when he told me he was bringing the bike home and assembling it there for a fraction of the quote! He was pretty excited about the bike as well as he hadn’t seen one since he was a teenager!
I ended up picking up a freshly assembled, BEAUTIFUL bike from him at his home at 6pm on Christmas eve. Unreal. He was totally my hero as my boyfriend flipped over the bike (who wouldn’t?)!!
Steve and Bicycle Generation way exceeded my expectations and I will never hesitate to recommend them to anyone EVER!

Best bike store in the area! Even if your not close, it would be worth the drive to come out to Hillsboro and Federal Hwy to get the friendliest, most knowledgeable service around! These guys live the bike culture, they have all the right tools, knowledge, and gear that any biker would need. All levels of cycling are supported here… road, mountain, leisure, and anything else. They literally have any accessory you could possibly want and if they happen to not have it, they WILL order it for you on the spot. they will tell you where to bike, when, and who will be there, like i said, this place is the best in the business and is worth your time! Great job guys! After getting my first bike from these guys im hooked!

Great service, friendly. I walked in with my bike and questions and was helped immediately. He showed me how to adjust my brakes, tightened my cateye computer and answered my questions. Every time I go back the service is great — if they don’t have what I need, its ordered.