Rand Eye Institute

Though Doctor Rand’s credentials are good…
His waiting room turnover is horrendous. Plenty of help at the desk not sure what slows the process. I think he just overbooks.
Not very considerate of his patients

As a physician i know most of the local eye centers and ophthalmologist in Broward County– however without a doubt, Rand Eye center remains the TOP Eye center that i refer my patients to and i am also a client.
What differentiates Rand Eye from other medical practices is old fashioned doctor-​patient professional courtesy that they provide each and every patient with. Front desk staff and nurses are very helpful and kind.
Having been cared for by the Rand Family (William Rand, Allison and David) they provided true excellence in each and every way possible not only for me and my family but all if the patients i refer.
I cannot imagine any negative review about this institution although sometimes the waiting room is full and a wait is needed– but that attests to how successful and well known they are i. The community.

While the Drs and majority of the staff are excellent, I only give Rand Eye three stars because of their medical records person. My primary care dr and I have been trying for almost a month to get them to send over complete records. My primary has sent the signed release to them on four separate occasions, still they claim they have not received it. The person at rand who handles medical records has no customer service skills. She talks over you when you are trying to explain what you need. She jumps to conclusions about what you need, and she does not do what she says she was going to do. I say go there to get your eyes worked on (the Drs are amazing). But if you want copies of your records, be prepared to fight for them.

Grandparents and family use rand eye. Second to none. Checkup your eyes here. I recommend. My wife uses dr rands daughter. I use another eye doc. Thumbs up. One pair of eyes is all we get.

Went in for emergency because I had a foreign object in my eye, after seeing the first doctor, he didn’t find the problem, so the next doctor over a while found a translucent sliver in my left eye lid, pulled it out and let my eyelid flip back, with no pain, thanks for the determination. Love this place.

I cannot stop talking about how terrific this office is — I was referred there by my optician because my regular ophthalmologist was unavailable — I was in pain and scared, Tiffany, answered the phone and gave me such easy directions that even I — directionally challenged — found my way there with no problem; she took the time to hear what I was saying, and told me to come right in.. The front desk personnel were efficient and so kind — and both doctor’s — Dr. Galasso and Dr. Nagel saw me within 30 minutes.
Keep in mind I was an «add-​on» and still — they accommodated me with BOTH competence and kindness.
After being treated — feeling 100% better physically and emotionally — Dr. Nagel’s nurse faxed in my RX and I was not off the elevator when I received a text from my pharmacy telling me my RX was ready for pick up.
Truly a wonderful experience,

When an eye doctor waits for you on a Friday even when you’re running 30 minutes late for an appointment, you know you have a winner.
I found Rand Eye to get a second opinion and get my condition resolved. They were able to fit me in Friday for their last appointment of the day. Still I ran late but a call to their front desk staff ensured me that they’d wait. They also called back to make sure I was in fact coming, and even went to the parking lot to help me find a spot. That’s customer service!
Dr. Galazo was the first to see me for screening. Her patience, conversation about alma maters and answering all my medical questions made the torturous experience of eye drops and eye probes that much easier. Dr. Nagler was next, and equally as pleasant and informative in explaining things and the course of treatment. Julie the medical assistant closed out with explaining followup and where to get some of the drops. She also stated I could sit and wait in the comfortable lobby until the dreaded drops cleared out.
This is one of those 5 star places I hope to never have to use again, but if my eyes do give me trouble I’ll make the trip up to Rand.

Excellent! The doctors and staff are wonderful! And the service is great! The facility is state of the art and everyone is so friendly and helpful. Definitely the place you want to go to get your eyes checked or even have surgery done.