The UPS Store

I had a great experience last week at this store. Firstly, the store itself is very clean and looks well-​maintained. Secondly, the staff seems wonderful. A young gentleman named Armando (sp?) was very friendly and helpful in assisting me with picking out some boxes, as well as bubblewrap and packing tape. My girl is doing her christmas gift-​packing early, so it was nice to have some help with getting all these supplies. I don’t normally ship my things via UPS, but I might soon!

I had a wedding present and the guy working was great in helping pack and ship the glass tray. The price was the same as the post office but the service was above and beyond.

My husband was traveling and had left some important papers behind. I hightailed it to this UPS store.
My first impression was it’s incredibly nice inside. The employee greeted me immediately with a smile and as soon as I explained how I needed to get these papers delivered ASAP, he set up delivery guaranteed for the next morning. I left with a tracking number and was pleased to learn the hotel received the package first thing the next morning and delivered it to my hubby.
As we have other shipping needs, it will be extremely easy to return to this store.

I’ve never been moved to write a review before but this place is great! I had to drop off a very important package for work, we worked well past our office pick up time so I flew to the store. It was a heavy package and I was struggling to get it through the parking lot when suddenly a gentleman stopped to help me. He was an employee there and was actually leaving for the night but he saw me from his car, got out, and helped me inside. Wow. When I leave work I want to get out! But he and the gentleman inside were so kind I just had to say thank you somehow. So, thank you!!! Amazing service with a smile.

Great store. Friendly staff. I run a business and ship gear regularly to US and Canada and have found UPS to have the best track record and prices. FAST shipping and checkout as they do not make you write out anything like fed ex does, they type label print charge, literally in and out of store in 2 minutes. $ 100 free insurance on every item is something you do not see at the post office and shows the company stands behind there service. I always go to UPS now. Thanks

The best part of running a business is the fact that you get to choose how you treat your customers. At this UPS store Andrew runs and manages a tight ‘ship’. We do quite a bit of shipping, and he has taken care of us for years. Yep, we have a UPS store in Downtown Highland Park, but if you want true VIP service come here.
Pricing: It’s the same as the UPS hub — trust me we’ve checked. Here they go above and beyond to help with your packaging and do an excellent job of boxing too. We tend to have several oversized packages, and on several occasions they’ve helped us cut the package down to a smaller size to help save us some $$$$.
Shipping assistance: We had an incident recently where we shipped two boxes and by mistake switched the addresses. Needless to say client #1 received client #2’s order and vice versa. Andrew stepped in and helped us deal with our screw up and seamlessly had the orders picked up and reshipped in no time at all. Like it never happened.
Service: They work fast here and you’ll never have too wait long. Expect excellent service and a nice staff to help you get your goods out the door. And, with the holiday season right around the corner you’ll definitely want to wrap up that long day of shopping right here in Deerfield and check that shipping «to do» right off your list.