Big Boy Family Restaurant

On road trip and stop by getting lunch. Horrible service with the cashier. Burger as horrible as service

The service wasn’t bad and the place was empty around 4pm. The salad bar tasted as bad as it looked. The place was fairly cleaned but looked old and dingy. I’ve ate here before passing through and it’s been better. The only thing good about this visit was the to-​go smoothie. I will not be stopping here again.

First, it took to long for an employee to seat us. Many employees just walked by without even acknowledging that we were waiting to be seated. Then when we were seated the high chair they gave us looked nasty and dirty. Thank goodness we brought a high chair cover. The table was not clean. The worst part was it took FOREVER for them to bring us our food. It was ridiculous. They were not busy. Barely anyone else there. It was a Monday around lunch time … Seriously there were no excuses for the lack of service we received. We watched the manager chit chatting with a waitress while other guests coming in were waiting to be seated. Very unprofessional. Would NOT recommend this location to anyone!

What can I say… its Big Boy. I kept my fingers crossed that the service was going to be good. It was, with attitude! The main entre was good, but the Coconut Cream pie tasted better if I ate the picture on the menu! But… you better not order it after your meal cause another attitude will meet your table. Along with spilled coffee with dessert that was not cleaned up as if I did it. Bob Evans… here I come from now on!

Terrible service. We were told they were backed up in the kitchen. We waited 46 minutes before our server finally made eye contact with us for an update. They were not extremely busy by any stretch. No discount offered — just a sarcastic «sorry» from server and mgr. Only reason giving 2 stars rather than 1 is because once we finally received our food it was very good.

What you see is what you get, I guess. A regular old big boy not great, not bad. although I must admit that I thought of an old Seinfeld tv episode when my big boy burger arrived at my table. The episode was when George suffered from shrinkage after being in the pool. My burger was no bigger then a regular size Mickey d“s. 3 burgers 2orders of onion rings and 3 cokes $ 27 before tip.

I’d never experienced a Big Boy before, so my fiancé and I stopped here for lunch on a trip to Indiana to see his sister. I think the idea behind Big Boys now is more about the experience of it than the quality, which I’m fine with.
I got a fish sandwich that was good and pretty on par with most average fish sandwiches. I also had some of the onion rings, since I heard they were good. They were pretty delicious and I can’t complain, except I felt sick for the rest of the day and I don’t know which of the two foods to blame. Fish or onion rings? Who knows. Either way, I was not feeling good after this meal.
…I’m going to go ahead and actually place the blame on the grease.
The atmosphere was dated but in a warm and welcoming way. Our waitress was not hesitant to keep cracking jokes about how horribly her day was going. I can understand one little quip when prompted, but constant complaints and grumbles start to make me feel weird after awhile. Like will she be mad at us later even if we didn’t do anything off color? Is she going to be mean to us without reason?
Also, I’m pretty sure we saw Honey Boo Boo in real life. Crazy stuff right there.

Quenches occasional Americana desires! Although not the fanciest, most comfortable or greatest food place, it’s kind of cool to walk into the past — circa late 50’s early 60’s! This is one of those few ‘real’ retro places, not the new ‘retro-​look’. You’ll find the well known ‘Happy Days’ fare such as meatloaf, burgers, etc… And although not the best, its American comfort food… you’ll enjoy a decent meal with a bit of real nostalgia. This should be considered Defiance’s best kept secret as an edible historic landmark.