Jimmy John’s

I’m giving two stars because the service is usually okay. The delivery speed isn’t really timely (40 minutes or more when the delivery address is just down the street).
This past order, however, wasn’t deserving of a single star. What I ordered was a beach club, cut in half, ez lettuce and ez mayo. My delivery instructions were very clear for the rec center, and included my phone number.
What I received was a «skinny» covered in mayo, lettuce, cheese, and had a teeny tiny piece of turkey on one side. See the picture. When I called to complain and request my real order, I did receive the replacement in a timely manner.
However, I received excuses from both the person taking my call and the person delivering about having «mistaken orders» and «difficulty with the address». I don’t know a single person on earth who would want to pay for a mayo and lettuce casserole with a single piece of turkey no bigger than my thumb, but I guess there’s a first for everything.