Eila’s Alterations

I took a bridesmaid dress here and she did an awesome job, she even steamed the dress for me for no charge! Highly recommend her for any alterations!

My mother dropped a dress off to be altered and after almost 3 weeks she finally called to check on the status of it. The owner was extremely rude and raised her voice and said she hadn’t done a single alteration yet. She said she changed her mind about what alterations needed to be done without even calling my mother to ask if it was okay with her and said she simply hadn’t gotten around to doing anything yet. After the extremely rude and unprofessional customer service my mom decided to just pick up her dress after it sat there for 3 weeks and take it to another alteration company. I’m not sure if the owner is like this with everyone, I certainly hope not, but needless to say we will not be back nor will we be recommending this place to anyone in the future.