Gramma’s Bakery

I mentioned at my last post, that some of the newer female staff appeared passively bitchy and their food was handled by one employee with the same glove that she previously exchanged money with, which –needless to say — is unacceptable in food businesses.
But today was one of those very pleasant visits and experiences, I usually have at Gramma’s Bakery :)
Our cashier named Tyler greeted us with a smile, was attentive and friendly, just how it’s supposed to be! Glad to see the bakery got at least one great employee at the front who seems to like his job.
We once again got our fill on their excellent Keylime Pie, Chocolate Rugula and Almond Cookies.
I already had a slice of pie (soooo good) and a sweet almond paste filled cookie to please my sweet tooth cravings.
Till next time, oh you sweet sinful place. (o_​_​_​o)

I have to take a number to pay for a self serve items??? Let’s get real here. Not one person behind the counter would acknowledge me unless I had a number and it was my turn. They do need to get a cashier to help out at peak times. Customer Service needs to be greatly improved here, however the products are excellent.

Tucked in the corner of a sort of run down strip mall, I recently found this bakery. I’m a newcomer to the area so I haven’t spoken to others for recommendations.
The selection is wonderful. Everything looked great. So much so I ended up buying too much for the occasion.
Service could be better. They forgot to bag up one of my items so I had to make a return trip to get it.
Try the white chocolate crème tort pie with fresh fruit on top.

Their cookies are very good but unfortunately we won’t be back. The woman working behind the counter picked up all of our cookies with the same pair of gloves she used to touch cash and the credit card of the people she helped before us. I asked her to give us another cookie using tissue paper instead of her dirty gloves and she gave us new cookies using the same pair of dirty cloves she touched cash and credit cards with. Needless to say this is beyond dirty and we won’t be back. The owners should teach their employees to be hygienic when serving customers. Very disappointed from a place that gets such amazing reviews.

Great pies and cookies. I tried an éclair, it was dry but the key lime and blueberry pies were great as were the Christmas cookies.

Its sad that there is no descent bakery in the area and this is the only one to come to and believe me they are more a miss than a hit. I recently bought rugelach for my holiday and I’ve never tasted the worst of the worst. My goodness each one was so dry you need liquid just to get them down your throat. What bakery during the holiday has no gingerbread men? I was so disappointed. The onion rye bread was decent but cut way too thin. Honestly, this place isn’t worth running to. It used to be much better-​quality has gone way down.

Normally I would have rated this bakery much higher but it seems to be having some problems with Quality Control. I bought a NSA Peach Pie only to cut it for my guests at a dinner party and was sold an Apple Pie. Then recently we placed an order for our community for a large function. No return call as promised with our information. Then when we called we were brushed off that they were TOO Busy to talk to us! Guess they were too busy for a large order so we scaled back. Then on the pick up of this order they screwed up three things. One mistake you could explain, but three. Blueberry Pie should have been Cherry. Wrong Peach Pie and the Apple all the juice was under the tin NOT in the pie. Brought all this to the Boy’s Manager but he seemed WAY TOO BUSY and wanted to RUSH OFF! I was neither rude or angry but if you don’t really care about your customers then you don’t need anyone in our Community either. I’ll be sure that we won’t make the mistake of recommending any of your businesses. The Boys, Grandma’s Baker or Bambino’s Pizza. You could use some quality control in all three. This is how you LOSE business!

I love this bakery ! Apple pies are traditional recipe, key lime pie is one of the best I have tried. The ricotta cheesecake is one of a kind.

Their Chocolate 7 Layer Cake is as good as any I have ever had. Although this was my first visit, it won’t be my last.

I decided if I was going to write a review it would only be about the best or worst. Gramma’s is #1– best in class — and our «go to» when we entertain or bring deserts to gatherings with friends. Special note: From Key West to Palm Beach, I’ve been on a key lime pie binge for a year, Gramma’s is #1 in my top three and principal cause of having to add an additional 2 hrs a week to my aerobics otherwise I’d have to fly in cargo.

Fantastic bakery with fantastic prices! My family was in town and my mom wanted chocolate cake. So we found this bakery and the 7 layer chocolate cake was to die for! We also had key lime mousse cake and the berry tart. All were delicious and beautiful presentation. Only 17 dollars for all three and they were huge portions especially the chocolate cake. Definitely a treat. And I will go back!

Excellent key lime pie! Fast service as well. Will be my bakery for all cakes and pies.

Highly recommend if you don’t mind putting the calories on. Simply the best bakery in S. Fl. everything is baked on premise & fresh. The key lime pie is superb. Check them out.

This bakery is amazing. It’s small and crowded, so be prepared to stand in line «in season». The Apricot Cigars are to die for! Everything from cookies, breads, dessert cakes, cupcakes … all amazingly delicious. I would have given them 5 stars, however, the customer service can be dicey at times. I tried ordering a full sheet cake over the phone and was given a lot of attitude when I asked basic questions like «how much is the total?» The woman on the phone was less than friendly and seemed a bit put out that she had to rewrite the order because she didn’t pay attention in the first place. Grandma’s, you need to retrain and/​or hire friendlier, more patient help. Your bakery is amazing. Your customer service, not so much.

It’s a small bakery but it has a good selections of baked goods. I had the key lime pie bc it was recommended by others and I have to agree that is was really good. Customer service is attentive.

Tried to place an order of a cake over the phone so that it could be picked up later the same day but I was told by the person on the telephone that they were too busy to set the cake aside.
I shall no longer go out of my way to be a customer at this business in future.

A friend, with all good intentions, ordered a
«gluten free» cake here — NOT
I have not been so sick in 7 ½ years.
some people claim to be gf because it’s stylish, but some people really can’t eat gluten because they have celiac.
I STRONGLY advise any celiacs NOT to eat anything from this bakery.

Ordered a birthday cake for my daughter’s 9^th birthday. We just moved to the area from Massachusetts and I chose this bakery from reviews I read in this site. The staff was so friendly and very helpful. I ordered the chocolate cake with chocolate filling and a buttercream frosting. The cake was beautiful! It turned out even better than I expected! It was very light and fluffy and the frosting was great (not overly sweet!). I will definitely look to them for future cake orders!

We tried this place twice and want to really love it, but it’s just not good. The first time, the bialy I ordered was drier than dry, as if it was a little old. And I mean REALLY dry.
The second time we ventured in, we ordered the chocolate covered grapes. Something was wrong with them. It was as if they left the sweetener out of the chocolate. The chocolate was flavorless and waxy. My husband and our two friends also tried it (I seriously thought something was wrong with my taste buds) and they confirmed that it tasted like air. Yes, it really was that bad.
Such a bummer. This place is about a mile from our house, and I’d like to really like it, but twice is enough. We won’t be returning.
Service is reasonable which is why they’re not getting just 1 star.

This is a great extension of the Boy’s and Girl’s Markets. Cakes that are so reasonably priced and gorgeous. They also have pastries, tarts, fresh breads, cookies, and jams.
I came at an off time (Sunday 4pm) to buy a birthday cake. I chose the Kahlua cake ($ 15) and had them write happy birthday on it. I told them the cake was for adults only (the woman behind the counter warned me of the small alcohol content in the cake), and that it was for a female friend of mine. They ended up writing Happy Birthday to her in pink frosting. I am not trying to be picky, and I get it. she is a female. But on this gorgeous cake the baby pink color they chose to write on it would have been my last choice. So a note to others: specify the color if you want it written on.
The cake was very good! Just a bit dry, so that is why I am knocking down a star. I would definitely go back and try the other cake options available (their tiramisu cake looked legit). Pricing, service, and selection make Gramma’s Bakery a solid choice!