Jersey Mike’s Subs

The subs were delicious… cheese steak and italian. The guy who made them was phenomenal! He was alone and there was a long line and he remembered everyone’s order and was pleasant to everyone who came in. I will come back!

Wow I don’t know why I’m even surprised to come on here and see others have had the same experience with the owner of this location. My boyfriend and I walked in to a completely empty store only the have the owner belittling and literally screaming at one of his employees. The owner standing while the employee sits and endures the belittling talk. You would think he would stop since there are customers in the place and you would think he would want us to have a welcoming experience but no. I couldn’t even decide what I wanted to order bc I was focused on him. Not to mention the lettuce looked old and brown, bread wasn’t fresh and it just was very Un — tasteful. My BF said to the owner «ya know you shouldn’t talk to your employees like that in front of customers» and the owner started getting very loud with him and saying he will talk however he wants and my BF said we are deff never coming back there, the owner didn’t care — BF ended up calling the dude a little BITCH bc that’s what he is and should not be in charge of nothing and no one.

The owner is rude to his employees and guests. Even worse is corporate does not care about his conduct. I go out of my way not to go to this location.

I’ve never been to this location before and now I’m kicking myself because of it! The team is so nice and friendly! I had Jonathan help me and he was a delight! When I asked who the owner was to compliment him he was very nice too! And of course my turkey roast beef sandwich was to die for! So delicious and fresh! The portions are so large that I got two meals out of one sandwich! I do agree the company should perhaps have more variety in the bread selection. Other than that I’m going to this place everyday!

Cuz sometime you just NEED a roast beef sandwich… not surprised when they told me that the roast beef is prepared in-​store! Drools Staff was friendly and helpful, even brought out my order for me so I could just sit an relax. Even though it’s about 15 minutes from work it is DEFINITELY worth the extra drive. Beats subway every single time. If you’re looking for fresh ingredients and a friendly environment this is your place.

I’ve been eating at various Jersey Mike’s locations since high school. I recommend their food to almost everyone. My coworkers at my new job think otherwise, and I thought they were crazy… until I went to our nearest locations, and then I understood. I’ll compare.
–JMS standard: Walking in, the joyful vibe permeating every JMS smacks you in the face. The employees, usually a tight-​knit group of local high school kids, greet you verbally with a smile on their face.
–This location: A stark white sign taped to the door states that they are «ACCEPTING APPLICATIONS.» A television hums away in an upper corner. Employees don’t look up from their stations.
–JMS standard: During the lunch rush, the franchisee/​manager is on the floor, acting as a team leader by taking hot sub orders and coaching his employees throughout the process. He’s friendly and hard-​working; it’s obvious that his employees respect him.
–This location: The franchisee/​manager is parked behind the deli slicer, barking orders at his employees, who are hurried and overworked due to obvious (and probably intentional) understaffing. They do not like him, for he is gruff and prone to making unwelcome jokes such as telling my coworker and I that we should have said something earlier, because they’re out of sandwiches. Yuks abound! Their turnover rate is probably high.
–JMS standard: «Would you like white, wheat, or rosemary-​parmesan bread?» Don’t have it? «Oh, we’re so sorry, but we’re out of rosemary-​parmesan! It’s very popular.»
–This location: With his back turned, he barks, «Bread?» I ask for rosemary-​parmesan, he barks again, «We don’t do that. White or wheat.»
–JMS standard: Employees are very quick, and even on a hot sub, the time from order-​to-​pay is around 3 minutes. Free birthday sub!
–This location: Considerably longer. Did not have a employee dedicated to working register. After ordering one up-​front employee to go to the back to work on a sandwich, he began to bark at her to come ring me up before leaving another customer waiting so he could ring me up himself. Upon mentioning that I had a birthday coupon, and that today was my birthday, he (without apology) stated that this location doesn’t participate in that promotion. Oh. Good to know.
On top of all that, the chicken philly I ordered came out as a beef philly. Great.
Also, it was not cut it in half, which I know to be the standard. Sort of awkward to eat.
tl;dr Franchisee/​manager is rude, his behavior makes his employees not care about the job, they messed up my order, and didn’t care that it was my birthday. This store reflects very badly on the corporate image of Jersey Mike’s Subs. The only reason it got 2 stars instead of 1 is that the food was still good, but it’s hard to mess up when your ingredients are of such high quality to begin with.

There’s always a strangely negative vibe that permeates this place and the owner seems to be leading the charge in that department. It seems like he stays understaffed to save money and its always very slow. He’s never been welcoming to me, berates the employees in front of you, always understaffed (super slow), you name it. One time I was next in line, waiting a long time behind one other person, and a woman walked right up to the register and he starts taking her order. I said «you’ve got to be kidding me» and headed for the door. Then the guy (the owner) starts yelling at me and rationalizing what he was doing! It was hilarious! I went just now because I was craving a club sub and figured why not and, I kid you not, he yelled at the employees 3 times, and 2 cops came in to ask about another employee! You can’t make this stuff up. Not to mention I asked for pickles and jalapeños and got banana peppers. I try to avoid this place and suggest you do too.

This is the worst Jersey Mikes location! Don’t waste your time or money here. The first time I stopped in to this location, it was a Wednesday at about 6 pm. I waited in line forever and there was only 1 customer being helped in front of me. Finally it was time for me too order, I wanted a roast beef sub. The young guy working there told me they were out of roast beef and out of white bread sub rolls. I was annoyed because I wad really looking forward to the sub, but I get it they may have been busy that day. So I decided to try again about a week later. I went in about 7 pm, there was no one in the restaurant and there was only one employee there, who was in the back room when I walked in. It took a minute to come out front to take my order. The first thing he said to me was they were out of ALL bread. I stood there for a second and stated at hom, to make sure I heard him correctly. A sub shop, that only sells sub sandwiches had no bread and therefore can’t make me a sub. Needless to say, I will never set foot in this Jersey Mikes location ever again. This is not the way to run a business. They are open until 9 pm every day, if they can’t get it together enough to plan for the day and have enough food maybe they are in the wrong business or have the wrong people running the restaurant. There are other Jersey Mikes locations in the area that are farther from my house, but thats where I’ll be going from now on. This location is also not very clean and the employees ate not friendly at all. They lost a customer, I would never recommend them… looking at the rest of the Unilocal reviews, it seems like they need to make some serious changes.

Terrible! I called to place a to-​go order and I was rushed through the order. He told me he had NO more white bread but when I told him I had a few orders he said okay okay, I have white bread. I had a few different orders and I specifically said that on the phone. When I arrived, the manager, Humayune was nasty when I told him I would be paying for the orders with separate cards. His response was «omg are you serious». IF he would have taken the time to listen on my call I told him this… When I got back to our office MY wheat bread was stale, the one sub had just Bacon and mayo on it when I asked for a Turkey BLT. This was such a waste and terrible service!!! DON’T go here.

As a local mail lady I eat lunch here on the regular & I simply love everything about this place! The manager runs a tight ship & keeps the restaurant looking fresh & clean! His employees are super friendly & patient with complicated orders. And the quality of the bread, meat, & fixings is ‘sub’perb indeed! Not to mention the fact that they have two tv’s on at all times with the daily news. I’m gonna be sure to invite a friend next time. This scintillating experience should never be enjoyed alone!#yes

The line is very very long there is an extremely rude lady who takes your order the sandwiches are $ 10 I’ll make my sandwich at home thank you

I’ve always had consistently good subs here. The steak and cheese is tasty and the ham and provolone is good, too. The roast beef is also good and made in the store. Overall, a good sandwich place. A bit pricier than Subway but also a bit better.

Excellent subs that are better than Subway.
I really like the #7 turkey with provolone and add bacon.
I just wish they offered Diet Coke instead of Pepsi.

First of all let me start by saying we Love Jersey Mikes, however, this particular location is horrible. We frequent a couple locations and we try to avoid this location due to the service. Today they only had 2 people working and a line out the door. It is RIDICULOUS. So if you are big in service, this is not your place. Since I know this is not typical for Jersey Mike other locations, I though I would warn you ahead of time. Also this particular lady who is there in a regular basis, ha a VERY bad attitude. You would think that the owner would get this and hire new people to make his business grow, sometimes I just don’t get it…

Why would you eat here when Publix is right next door and they will make you a sandwich with boars head meats and better bread. Jersey mikes regular turkey on wheat has 1500 grams of sodium! That’s ridiculous! The wheat bread is full of junk and isn’t whole wheat. My turkey sandwich was salty and the bread was stale. If you are wanting a healthy sub, don’t come here. Poor quality meats and their bread is full of junk ingredients! No thanks!

OK — it’s not exactly a jersey sub — but it’s damn close — try it mike’s way which is the jersey way and it’ll take you back. Meats sliced fresh to order and staff always friendly and knows us by name. And — they deliver. Every day has a diferent special sub with chips and drink so they’ll fit your budget and you can try some different items.