Thrifty Car Rental

Very good. Helpful

The car itself wasn’t bad and my experience with Thrifty at the pickup location was fine and smooth and the staff there were very nice. When I went to return the car, I saw a woman approach me, asked me if I was returning and promptly proceeded to check the car. When she was done, she walked into the face without acknowledging my presence until I asked her if I needed to follow. She, from this point on, acted rudely and said I was late and that I would be charged and so forth. I was just 3 min late, if that. Then she handed me a sheet of paper without a word and looked back down at her computer. I waited a few moments before asking her if we were done, and she said «that’s it!» Perhaps the woman had a bad day, but I don’t think her attitude should have remained so sour over the duration of our interaction. If you do rent from Thrifty, make sure to rent from another site.

Needed a rental car for work to drive to Tampa. Great price, new car and the woman who helped me, Lisa was very kind and made it an enjoyable experience! Will come back for sure.

If I could rate this company with negative stars it would be at least a negative 3. They lie they overcharged and take unfair advantage of senior citizens.
Asked if I wanted an additional drivers listed on the contract. Never told me there was a charge for additional drivers. They made it sound like a service they were offering. Sounded good so I listed 2 additional drivers. When I returned the car, they charged me $ 13 a day (8 days) for each additional driver. That’s $ 208 for people that NEVER DROVE THE CAR. When I complained, the response was «it was on the contract».
Thrifty??? Not so much.

We had a reservation, when we got there, they had no cars in the lot. They lady told us they rely on Hertz to give them excess inventory, and they don’t know if or when they will get a car in. Stay away.

What do you expect for $ 23 bucks for a daily rental, the car was dirty and smelled funky. Oh well, at least it was cheap. I think they need to spruce up the office a bit, a little paint would help. I waited awhile to get the car, I think they were short staffed and she apologized.

I arranged to rent a car, showed up, and they had left a sign saying they would be back in 15 minutes with no indication of when the sign was put up. I left a phone message with my phone number and said I would pick up the car in the afternoon. After a couple of hours without getting a call I called only to find out they closed for the day. It was 2:00 in the afternoon.
Lousy service. They lost this customer to a competitor.