Residential Experts Heating & Cooling

CUSTOMER FOR LIFE. As long as Daniel is associated with this business, it will continue to grow. This is the second time I have had to call them out to my house. Previously my unit was out due to a lightning strike. (I posted a review for that too). This time the heater was on the fritz. The staff was professional (as always). Even when I wasn’t the nicest of customers, since I was sure that there was no way this was getting fixed before the thanksgiving holiday and if it did, I was going to have to take out a second mortgage to pay for it. Daniel came by on thanksgiving eve, he arrived at 530 – 600. Upon arrival, he put on his shoe covers (nice touch) and proceeded to diagnose the problem. The key difference with his service, was the attitude. Most workers would either rush through on the night before the holiday, or show their frustration with having to work during after hours. He didn’t mention it once. When I apologized for the late call out, he dismissed it, and seemed genuinely concerned with solving my problem. He not only fixed the problem, but he explained to me exactly what the issue was step by step. The icing on the cake… He said it was all covered under my labor warranty and there was no charge!!! ARE YOU SERIOUS?! It is that kind of customer service that has earned my endorsement for life. I have already told all of my immediate family that they shouldn’t look anywhere else for their heating and cooling needs! If I could give 10 stars, I would! This organization continues to impress, a true class act. Don’t hesitate! Call them! You will not be disappointed!

We have Daniel check our furnace and a/​c yearly. He is on time, competent, friendly, and fair priced.

Fixed my heating the same day I called. He was knowledgeable, friendly, and on time. If I have anymore A/​C or heating problems I would definitely call him again.