Tappan Gas

In April of 2015 I asked to discontinue my service and requested that the propane tank be picked up. At this point the tank was empty. The tank was then filled, as we were on the «Automatic Fill Program» we paid for the fuel that was delivered. We were told that they were very busy and that they would pick up the tank over the summer when the business was slower. Meanwhile they continued to bill us for tank rental every month at $ 30.00 per moth.
I stopped in at the Dennison, Ohio office in September 2015 and said the tank wasn’t picked up as described and that we been getting billed for «Tank Rental». They said that the tank would be picked up and the billing would be credited.
I stopped in at the Dennison, Ohio office in November 2015 and said the tank wasn’t picked up yet and we are still getting billed for «Tank Rental» monthly now with late charges added. I was told not to worry about the billing and the tank would be picked up with in 30 days.
January 25, 2016. We received a notice from their collection agency. That our service was being terminated and we owed for all the tank rental charges. The tank has still not been picked up. Stopped in the Dennison, Ohio office again today 1÷26÷16. Was told they would pick it up today. Today we have 45° temperature and had rain overnight with melting snow. I said driving a truck across my yard today will cause damage to the yard because it is soft. I was basically told that was my problem.
I doubt we will be reimbursed for the 80 gallons of fuel that is in the tank (as we were initially told in April). We will see if we ever get a check. I don’t expect we will plus we will have to fix the yard in the spring. They had the last 10 months to pick up this tank and now it has to be today.