Beau’s Bath House

Do not go to this groomer. I’ve had my reservations about taking my dogs to this groomer and still taken them there a couple times out of convenience, however after this last visit we will NOT BE GOING BACK. My dogs (two papillons) were groomed there on Wednesday and on Thursday I find a small tick on my Dog. My dogs NEVER get ticks and have NEVER even had ticks, the only other place they were at other than my yard and our house was this establishment. This leads me to believe that this groomer does not clean their establishment effectively or take care in making sure that my dogs are not at risk for catching fleas or having ticks attach to them.
While this will be my main reason for NEVER returning I have others:
— If you advertise as a dog groomer I expect you to be familiar with dog breeds as well as their breed typical cut, however the back of my smaller dog looks like a four year old tried to cut their bangs for the first time. It’s very choppy and unattractive, thank goodness it grows fast.
— I don’t know if the older woman working there is the owner, but I have never met someone who owns a business or is operating the front desk of a business with worse «bedside manner» or customer service skills. From her curt and rude way she answers and responds to you on the phone to the way she slams your receipt down on the counter, she seriously made it seem like I was putting her out by having her do something.
Again I would recommend going somewhere else, it would be worth paying more money to not have to run out for emergency tick and flea treatment and have to clean your entire house to make sure your dogs didn’t bring home any other pests from this place! YUCK!

I LOVE Beau’s Bath House!!! I’ve taken my pups there since they opened, and I’ve used everything from their self-​service tubs to their grooming services. My dog Jolie loves to go there, and she pulls me in the door when we arrive. We moved from Denton to Fort Worth last year, but I couldn’t imagine taking my girl anywhere else, so we still make the drive up to get her groomed when she needs it. They do such an awesome job; whether she’s getting a bath and blow dry, a full shave down, or a mohawk just for fun, she always comes home looking great! I’ve never received anything but stellar service from everyone at Beau’s; they make me and my girl feel like family, and that can’t be beat!

I went to Beau’s Bath House for the first time and got the worst customer service, FROM the owner/​front desk lady. She was very unwelcoming and very unfriendly. As soon as I walked in, she was already yelling at someone on the phone in front of all the customers. This place is also very overpriced, just for a bath, I owed $ 50 for a Yorkie, not including tip. It’s also took them 5 hours just for a bath, not a groom. I would not recommend this place for your dogs. Do not give this owner any business!

I always go here from now on. They have always done awesome jobs when ever I take my Monster there, and he is always happy. Never had any complaints. AVOID HAPPY DOG SPA and the groomer Kristin.

I took my Alaskan Malamute here to be groomed on several occasions. The facility is very clean and up-​to-​date. The groomers do an excellent job all the time.
However, the owner/​front desk lady was very cold and seemed unhappy to be there, working with animals. Each time I would call to get an appointment, the owner spoke coldly and unmannerly, as if I was a bother. We had a problem with our neighbors letting their yard get out of control and my dog developed a tick problem. We were taking care of it, medicating my dog, etc. Each time they found a tick on her, she confronted me as if I wasn’t treating my dog right and it’s my fault she had ticks. She was insinuating that I didn’t take care of my animals. I seriously don’t know how they are in business with an owner like that.
All-​in-​all, I WILL NOT bring my dogs back to Beau’s Bath House. The only reason they are getting 2 stars is because of the great job the groomers have done.

Rude, bad customer service, bad attitude. expensive. watered down everything.
Worth the drive to much nicer places with better staff at the self wash places in Flower mound!

They did a great job and I was really impressed with the outcome. The only reason they don’t get five stars is because the owner was seriously unfriendly and they accidentally overcharged me but were quick to correct it.

Don’t go to this place, their prices are not as advertised. The owner was not too pleasant and looked at me as if I was stupid when I asked about the price. I was appalled at the $ 189 grooming fee for my large breed dog. I was not told there would be a «rush» fee??? Stay away if you have a large dog.

This is where I bring my puppy! She always come back unbelievable soft and smelling good! She’s happy when I drop her off and happy when I pick her up (we pay for the full service wash). She’s goes every 6 weeks and it is worth the money to have a happy, clean puppy!

Beau’s Bath House & Doggie Spa offers excellent service for people and our beloved dogs! The facility is stunning, clean, and provides a range of services, at a good price. The owner and staff are the most friendly I have encountered. Perfect customer service really does still exist. The grooming of our Bichon was the best we have experienced. The owner is very knowledgeable about dog allergies, diet, and dog breeds. The experience today was great for dog and owners alike. I highly recommend
giving them a try. You will feel like you have found the best service available. They get you in quickly, do a perfect job, and they are a joy to talk with. I will stay a loyal customer and take my pugs in as well. They go above and beyond for people and pets.
Super impressed!!!

I love bringing my dog here. They always are able to squeeze my last minute appointments in and get my pup finished quickly. The lady who usually works the front desk is super sweet, she was concerned with my pets weight and gave us food to try. I can really tell she cares.

Very rude, horrible customer service and overcharge compared to other places. Take your pets to the groomer in Corinth they are very sweet people and are very good with pets

I bring my pug here for a full service, and he comes back smelling like blueberries. I think the price is fair, and they’re usually pretty nice.

I took my new morkie to this bath house and she was getting a few places that were tangled, but not bad at all. I picked her up today COMPLETELY SHAVED! She looks horrible! They didn’t call me first to ask me if that would be ok or anything! They obviously were too lazy to brush her out first! They didn’t ask what shampoo, conditioner or cologne they just chose what to do all on their own. I wanted her to have a bow, and my fiancé brought her home with a bandana instead. These dogs are known for their beautiful curly hair, and now her coat will never be the same. It won’t grow back as it was it will be coarser. She is a teacup so her skin is fragile anyway. She can’t go in the sun or she will get a sunburn! I called them and the receptionist that answered all she would do is talk over me! She didn’t apologize she was very rude! She didn’t try to make it right all she would do is argue with me! I do not recommend anyone taking their dog there unless you are doing it yourself! Horrible customer service and horrible attitude!

If I could give zero stars for Beau’s Bath House I would. Just came back from getting a bath for my puppy. She is so very sad right now, we informed the cashier that she wasn’t fond of baths and not to push her past her limit, we would’ve happily picked her up instead of traumatizing her as this is a new location from our Houston home. My pet is a happy, lively, people friendly pup, she thinks strangers are her best friends, when she was brought out with her tail tucked I knew something was wrong. She’s made no sound and no movement since I picked her up, my usual greet with a kiss was replaced with her laying down to hide her face. We will not come back here, never ever again. To top it off the price was at least 15 more than I would have paid in The Woodlands which a pricey location, but at least there I was paying for friendly service where my puppy was happy. I was also informed that my collar and harness choice were incorrect for my pet, perhaps i should check the items they sold for something better. I am a knowledgeable pet parent, I have worked in the pet bathing, grooming and food industry for years, that advice was hostile and completely unwarranted. Please do more research as I wish I would have, this is not a place to bring a sensitive dog, or any pet you love for that matter.

My Pomeranian loved this place and so did I. They gave him a nice trim, bath, etc. His normally scared to get a bath because of a previous bad experience but the whole time he was happy. I really recommend this place.

LOVE this place. I have a chow chow and its pretty hard to find a groomer that will give her a cut the way I specify it. I absolutely LOVE her groomer. She goes above and beyond when it comes to grooming my Sachi.
I also absolutely LOVE the do it yourself grooming. It’s very reasonable and I love the shampoo choices. I occasionally work with rescue groups and this the best way to bond with your foster and not clog up your drain =). I would definitively recommend this business bc they have awesome groomers and bc the do it yourself is awesome too.