Caliber Collision

Did an efficient job of replacing my front bumper and headlight. Friendly receptionist, good freebie popcorn, and my service writer, «Chad», kept me quite well informed of the job’s progress.

I took my car here after the hellacious hail storm NTX had a few weeks ago. My car looked like a black golf ball. I called my insurance company (USAA) and they recommended this place.
From the moment I arrived, I was greeted with excellent customer service. There was no trouble at all with communication between the body shop and my insurance company and so that left me with very little to stress over (and I stress about almost everything). I was greeted, rand and signed paperwork pertaining to me, was explained in detail the process and then I got to meet Mike — the man who’d be in charge of making sure my car was repaired. I expected for my head to spin but was pleasantly surprised at how efficient this business was ran.
We went outside and he took pictures of the damage for estimation. I gave him a spare key, they called Enterprise, and told me they’d contact me to update me on their progress. I was continuously updated on the work on my car and was assured that I had nothing to worry over. My car was promised in 6 – 8 business days and received it when they promised.
My car looked new and like it never went through a hail storm (and hopefully never will again). Thanks CCC for the truly non-​stressful experience and speedy but efficient work.