Master Shine And Detail

Absolutely horrible! One pays 28.99 for the best wash and the inside is not vacuumed out very well nor the inside wiped off. Save your money and go somewhere else!

I came on a Saturday afternoon to get my car cleaned and detailed. The guy said they were crazy backed up (understandable) and that I should come back on Sunday at 7:30 am when they open so I could be first in line. I agreed, woke up way too early for the weekend, and drove to their establishment. Anything for my car, right? So I get there, and they tell me the place didn’t open until 8:30? I told them what the guy the day before said, but they said to come back at 830. Then the guy says, «well, really, we open at 9 on sundays.»
Ummmm, ok. No. I was livid by this point, so I backed the hell up out of there, went to Walmart, got some interior car cleaner, and left with snacks even for less than $ 20. I went to the $ 3 car wash and got the best car wash they had and cleaned the inside myself.
The car looks, and smells, great, I got a great work out, and I have supplies left over for next time.
Bottom line– go with someone who won’t lie to you: yourself.

So, for what I purchased the wash was ‘ok’ but certainly not what I expected from the former Heritage Car Wash. I didn’t select the absurdly priced $ 80 ish detail and the last time I was here, $ 40 would pretty much get you a full detail cleaning. So that was disappointing. What I can’t get over was the guy knocked my shifter boot out of the console and left it hanging. They just brought my car around, said ‘you’re all set,’ and quickly hurried away. My car is about 15 years old. I got it right out of High School. I understand things won’t always be like they were new. If they had just said, «hey, sorry about that,» I doubt it would have bothered me as much as it has. Messing up and hoping a customer won’t notice when you damage things they’ve placed in your care is what teenagers working their first Summer job do. Own up to your mistakes! You’re a real business run by ‘adults’ dealing with people who expect a certain caliber of service! Won’t be back.

This was the worst experience for an auto detailed I have ever seen. Purchased gift certificate for my husband to have his truck thoroughly detailed after deer season. When he took it in they said the $ 160 would not cover. REALLY!!! When we picked the truck up the bed of the truck had not been rinsed out after assuring it would be. Inside door dirt behind all four doors. Front grill chrome and all other chrome still had dirt all over it. Armor all half done on the inside leather. A 5 hour jobs they said when we dropped off took 2 hours. I see why!!! This is the worst ever seen. Master Shine I’d hate to see if you were called Apprentice Shine!!! Husband spoke with person about job done and all they did was just shook their head
Oh yeah took my jeep the day before for basic wash and it was no better plus price had increase almost $ 10 from previous visit
I would NOT recommend this for anyone!!! Save your money and take somewhere else. We will not go back EVER!!!

They changed the name of this place but the service is still the same old crap. No English speaking help and rude.

This car wash does an absolutely horrible job. They are not detailed oriented and do not do some of the things that are requested that should come with the wash. It looked like I paid moeny for a car wash and it doesn’t even look like they did anything inside. Poor vacuuming and wipe downs. I do not recommend this car wash. The manager in the front Fernando, is very rude as well.

I took my mks there today because some birds liked my car so I bought the best package they have with the 3 day warranty if I got hit by birds again they would wash again well they never got the bird crap off after telling the package I bought would tried to tell me it needs a clay bar .it’s bird crap not scratches in paint anyhow 2 times they told me it was clean and would not issue a refund they are crooks see the pictures I have posted as well its straight out robbery and the worst is all I was wanting was the bird crap off off a 30.000 Dollar car please look at my picture and see for yourself ! The owner of this place need to put new management in here because it was more of a argument with the manager than service I received maybe just maybe I would have received better service if he would have been so busy with his friends up there playing grab ass and not taking care of the customer he finally told me tv the owners name is kim Chong if this is true I pray you will call me and make this right BUT PEOPLE BEWARE BECAUSE THEY DO NOT DO QUALITY WORK AT LOOK AT THE PICTURES I POSTED AND JUDGE FOR URSELF !!!
THOROUGHLY PISSED OFF AND FEEL ROBBED !!

I think this place is way over priced for the quality of work they do. Heritage was much better on pricing and service. They also have a long wait for detail which took around 2 hours where I could go somewhere else for the same quality. Overall decent place but way over price

Not professional… car not vacuumed., employee asked if I wanted it done, I said if I wanted a $ 3.00 car wash I would have gone up the street! Intake employee was yelling across parking lot… won’t go again… windows streaked!

I could have gone through a exterior wash at the nearest She’ll station but I tried these guys because there was some kind of cloudy residue on the interior of my windshield that I was too lazy to clean off myself. It causes a glare and is a hazard for me as I’m driving into the sun glare on both my morning and evening commute.
Not only did they NOT do the one thing I specifically asked them to do, I sat in the waiting room for over an hour because no one told me my car was done, as I was informed would happen. Not going back to this place again. Didn’t even get the bird shit off the outside.