AF Williams University Physicians

My appointment was for 5:40, I didn’t see the doctor until 6:45. After 15 minutes the Doctor told me to go to the store and buy some Mucinex or an over the counter allergy medicine.
Two weeks later I received a bill for $ 555, they discounted $ 222, amount due $ 333. I chose this clinic thinking the charge would be a lot lower than a private physician.
Long story short, you can go to a private Doctor for the same amount or less and receive better and more personalized service.
So when we complain about the high price of healthcare, it’s not just the insurance companies that are taking advantage of the public.
And I agree that there is a lack of care and compassion among their staff.

The staff is rude. The doctors seem like they don’t care and they don’t communicate with each other. Even if you have something in your charts they still have no idea what’s going on with you. Only thing that was okay, was they were quick but then no one knows who your are and getting a doctor’s note is like pulling teeth. They bill you for every tinny thing too, like a hospital. Please don’t go here, your wasting your time

I really should have paid attention to the previous reviews, but I was swayed because this office was so close to my home and had evening hours. I’ve had plenty of PCPs in my day, but this by far has got to be the worst office. While I liked Dr. Shannon Langner personally, the office is worse than the pits.
1. They NEVER sent referrals as they indicated. This resulted in MULTIPLE hours, 3-​way calls between the insurer and their office and large direct pay bills that I was responsible for simply because they didn’t submit the referrals. I would email, call and make follow up calls just to make sure a simple referral had been processed. They would always say that it had been admitted and then when I would show up at the specialist, miraculously, there was nothing. Time after time they consistently didn’t submit the referrals despite saying they had. I even met with the office manager to bring resolution. Nothing worked. As I sit here type this now, I have been on hold for 30 minutes with the office waiting to determine why yet again (for the 3^rd time in 2 months) they emailed me confirming they had sent the referral and the specialist and insurance company are both indicating they have not received anything.
2. Thankfully, my husband and I have flexibility on our jobs because we always had to wait for at least 45 minutes to be seen. Despite the little marker board out front which indicates that the physicians are running on time, there was always an extended wait — even in the evenings. So, be prepared to tack an additional hour on top of the appointment time.
3. And last but not least, simple diagnoses were misdiagnosed resulting in multiple visits, multiple medications and just an overall headache.
The one positive is that their records are electronic so you can easily access whatever information you need online. Other than that, prepare your mind for great disappointment.
Look for another, it’s just not worth it here.

The Techs and Reception staff are excellent. I would make sure in the future to avoid Julie Przekwas PA. She made me feel terribly unwelcome and seemed to go out of her way to make sure I never see her again. Worst bedside matter I’ve ever seen and I work with doctors.

When I first started coming to this office back in 2007/​2008, I was so pleased. Dr. Swingle (who is no longer with the practice — because she is wise beyond her years) was amazing. I even referred my mom who had a pleasant experience with her as well. Flash forward to 2013. I have to see Julie Przekwas. Stay as far away from this woman if at all possible as I do believe she got her physicians assistant certification out of the fruit loops box (yes people she’s not even an MD but acts as if). You have been warned. Her appearance is obviously not a priority of hers. Neither is her bedside manner. She is extremely discriminatory and talks down to people meaning her ego is taller than she is. She is ALWAYS late and she really does give the entire practice a bad look. My mom has since moved on to greener pastures and me? Well I am still in search of a doctor that can leave their neuroses at the door and get to what really matters– the patient. Just… just don’t.

Im a teacher and its hard for me to get to the doctors office before most close. So, I was thrilled when I found out this clinic has after hours several days a week until 7pm. Made an appt over the phone, about a month in advance. The staff were really friendly and helpful. The MA gave me a flu shot and was so nice. The doctor was pragmatic and efficient. Doc gave me a referral to a great hand specialist, but the hand specialist gave me the same response (no surgery necessary, recovery is proven to be better with just physical therapy and rest — I had a torn medial collateral ligament in my middle finger)…anyway, loved the experience. Highly recommend.

I have never had a worse experience at a health care facility as I did recently at AF Williams in Stapleton. DO NOT see Ms. Przekwas, a PA employed here. I went in for an annual women’s exam and was completely astounded by her incompetence.
For starters, I had an 8am appointment and was told she would not be in the office until 8:30am. Why book an 8am appointment then? After waiting 30 minutes, an assistant knocked on the door and stated she had arrived and I could now change into my exam gown. As I was in the middle of changing, Ms. Przekwas barged into the room without knocking. I had not gotten the gown on and had to quickly cover myself with it as she entered to check something in the room. No hello, no apology for barging in, nothing.
Next, she fiddled with the exam light and stated it was broken. Instead of moving me to another room or saying their equipment was broken and I needed to reschedule, she decides to grab a front desk worker who has a key chain flashlight and says she will just use this. A 50 cent key chain flashlight! Like one you would get out of a cereal box! So now I’m stuck in stirrups with another person in the room shining some tiny useless flashlight at me while she does her «exam». Again, no apology, apparently this is standard of care to her.
I receive a call 3 weeks later stating my exam results were inconclusive because her tests were done incorrectly. Really? How surprising! You mean you can’t do a proper exam with a dollar store key chain flashlight? She says I’ll need to come in again to have this re-​done. Ms. Przekwas has a complete lack of clinical judgement or care for patient comfort. She knew conducting an exam in this manner was below the standard of care but continued anyway. Now I am inconvenienced to go to another office (there’s no way I would ever go back here), have this re done, and pay out of pocket since they have the audacity to still charge my insurance for this «exam». Beware and don’t trust unqualified, inconsiderate and incompetent people with your health.

I’ve been going here since I moved to Denver in 2008. I have no complaint about the doctors I’ve seen, but the office staff and policies makes it the worst PCP experience I’ve ever had. I’ve been meaning to switch for a few years, but it’s so close and I’m generally healthy so I just didn’t bother before now.
In June, I had a minor procedure done in the office. They screwed up the billing to my insurance. After a lot of phone calls, thought it was resolved when I got a bill in the mail. I called and got the run around. It was only $ 150 so I just finally paid it when they threatened to send me to collections…4 months later I was sent a refund check so I guess I was right about the billing issue all along?
Then last week I really sick and had an ear infection. I managed to get an appointment for the next day which was a pleasant surprise since it usually takes 3 to 4 days to get an appointment when I’m sick. I got there early despite feeling horrible because the ear infection had gotten worse and was happy to see the chart in the lobby showed that every doctor (about 8 of them) was running on time. After checking in and sitting in the lobby for 15 minutes, my name was called. Rather than being taken back to see the doctor, I was informed she was running at least 40 minutes late. After more questioning I was told actually, it might take an hour and a half before she was ready to see me! I asked if they could call me when the doctor would be ready to see me since I live 5 minutes from the office. No, they couldn’t do that. I could either reschedule or sit and wait. I asked if another doctor could see me since all of them were running on time and was told that would not be possible either so I left without rescheduling.
Today, I got a letter in the mail from them. Silly me, I was expecting an apology. No, It was a nasty letter about how any appointment not canceled an hour before scheduled is considered a missed appointment, and if the situation happened again they might «discharge» me from the practice… needless to say I’ve already decided to discharge myself.
TL:DR — Good doctors, but I do not recommend you subject yourself to their awful office staff and policies.

I really like the doctors here. It is a teaching practice so there are resident doctors and attending doctors. The doctors are always very up front with who is a resident and who is an attending. Sometimes it takes a little bit longer than at a non-​teaching practice, but on the other hand I feel like I get better care here than at a practice with only one doctor because the doctors at AF Williams take time to listen to the patients and answer their questions. I’ve had resident doctors who came up against something that they weren’t sure about, and rather than guess or just try something, they’ll get their attending doctor and they’ll figure it out together.
If speed is super important for you, I’d maybe look somewhere else, but I’ve been very happy with the care here. I’ve seen several of the doctors and they have all been first class. My primary care provider is Dr. Kimberly Insell, and she is excellent.

Again, yet another negative experience. I’m out of state for a 13-​wk work contract and have been calling them back and forth for two weeks now. There is no explanation for how ridiculously awful the lack of concern and untimely nature of taking care of patients is. I don’t know who is responsible for it, as when I’ve spoken to the nurses in charge of filling rxs, they have been rude, even though I have previously been an RN at UCH. When I have seen the docs, they have been great. There is no excuse for the crap mgmt of this medical office.

I’ve been coming to AF Williams for a few years now and have been pleased. I’ve seen about a half dozen of the physicians who work here and all have been excellent. Now that I think about it, I’m not sure if I’ve seen my PCP proper…
But in any case, if you find that this office is available to you through your health care plan, AF Williams is worth checking out. Competent, friendly staff and doctors!