Baldwin Photography

I have weighed long and hard whether to review this vendor because I always lean towards small businesses and want to support entrepreneurs. Unfortunately, we experienced problems on many ends from just annoying blips to really huge disappointments to where I just wish for such an important part of the wedding, we would’ve chosen differently.
1. Worst of all, in spite of paying for a second photographer, our wedding count only being 60 people and his services lasting 8 hours, we don’t have a single photo of 12 guests — including the only child who was there, my grandma, aunts or uncles. I don’t even understand how this is possible. What were they doing?
2. Slow to get responses via email during planning stages.
3. Took more time for us to get the photos than we felt was right. His defense was he was busy and had a lot of jobs, as if I were just bothering him and not a customer like other people were.
4. Photos only came in the form of Dropbox. At first that didn’t bother me, but in the end, we got no real CD or printed photos, in spite of paying $ 1400.
5. We provided a shot list and tried to emphasize as clearly as possible that we wanted all color. About ¼ of our photos came in B&W and many of the shots we requested were missing or in B&W (why would we want our flowers, décor and shots of the mountain in black and white?!). He claimed they needed to be B&W because of ‘lighting’ issues.
6. He actually took over a thousand pictures but only edited and sent 400 for us. The remaining is where most of our shot list was. If we wanted more edited, it would cost $ 5 per photo. After going back and forth, he released the remaining photos but unedited so the remaining photos — the ones we really wanted — ended up printing poorly in our wedding album. He pulled the, «I can’t afford to work too long on you, this is what I do for a living» card a lot when he was explaining why he’d need more money at that stage but if he had just listened to our clear instructions, this could’ve been avoided.
In the end, I was so thankful my friends and family took pictures. I supplemented many important parts of the wedding with photos from them because our photographer (s) weren’t able to supply them.