Bonnie Brae Travel

As a result of my Unilocal review I received an email from Bonnie Brae Travel. Basically they told us that they would refund our service fee if I took down the «derogatory» review. Also we needed to send in a signed letter stating that we will take no further action on Unilocal or any other web sites. Clearly we didn’t do what she wanted. We will be contacting the Better Business Bureau.

Bonnie Brae Travel was there when we needed it, but I would definitely look elsewhere if I can for my next trip. A family member died unexpectedly while traveling abroad and my family was tasked with bringing them home with no notice. Jean at BBT was able to help us get travel arranged but she was quite slow and used very «old school» methods. If you like smart phones, computers or even the simplest technology, go elsewhere. This was not cheap as well. We paid her over $ 500 and I will never do that again. I had my family member call her on my behalf after I had left to set up one last hotel for me, as she said to do («at no extra charge», her words), and almost two months later they were billed $ 75 to book that hotel.
Other family members used various travel agencies for this big trip abroad and spent between $ 90-​$ 150, TOTAL. Honestly, go somewhere else, you’ll be glad you did.