Caliber Collision

My car was recently vandalized… with a bullet.
I took it to Mike and Mike, with caliber and geico respectively and they not only fixed the headlight and my hood that were ruined-​they made the car look better than when I dropped it off! The inside and outside was freshly cleaned and spotless… which was a little embarrassing as I had meant to clean out the interior (chalked FULL of fine white dog hairs!)
Great experience from start to finish, nobody wants to have to get work done on their car… but if you must, take it to Caliber Collision

What can I say, these guys are as good as it gets! Back in May 2015, I was involved in a car accident in which a woman distracted by her phone decided to slam into me on I-​25. I called Farmers insurance and they informed me that this would be their Collision Center.
When I towed my car and stepped into their office, they helped me with everything I needed. I can imagine that most of the time, the type of people they deal with are in a panicked frenzy from just being involved in an accident, so they really helped ease my mind. They had an Enterprise desk right there for rental cars, and they had informed me they just ran out of rentals. Instead of leaving me high and dry, the agent drove me in her personal vehicle to the other Enterprise up the street and was able to get me a rental!
On top of that, I had a lot of issues with my repairs since the woman’s insurance company decided that they didn’t want to pay the full amount of my repair. One of the office managers helped me get it all taken care of, which I’m sure took a lot of his own time to do. Very impressed by these guys and highly recommend them to anyone!
PROS: Great repair, personal assistance, good follow-​up (text messages sent daily), overall good business
CONS: Longer time for repair which I didn’t mind since I was fine with a rental, some issues with my car (the cigarette lighter has stopped working, but they were quick to fix when I presented them with the issue).

Ditto, ditto, ditto! All I can do is add to the incredible reviews for Caliber Collision. The staff was extremely helpful and professional and Michael was very knowledgeable and shepherded me through the insurance process. I was rear ended, advised to go to Caliber, and received my Mercedes back in record time and even better than I thought the end result would be. I cannot think Caliber enough. They have a customer for life!

Caliber was professional and great from start to finish. Our car looks brand new. They even saw our tires were low and filled them up for us. Thanks Caliber!

Just picked up my car and WOW am I impressed. The quality is awesome! Price was better than I expected. The staff was so nice. Oh did I mention how quickly I got my car back. Super excited I picked this place.

My Nissan Murano was recently towed here after some serious combined flood and hail damage. Unfortunately, the vehicle was declared a total loss, so I can’t comment on their restoration services. However, I then remembered some aftermarket add-​ons (hitch receiver for bike rack and rails for roof rack, which the insurance company did not include in the valuation and said I could keep) but lacked the correct tools to remove them. The folks at Caliber Collision VERY kindly offered to crawl around the vehicle on hot summer afternoon and help remove the parts for me at no charge and despite being very busy. 5 stars for customer service.

After my car was broken into, Geico had me bring my car to Caliber Collision to have the window and ignition fixed.
Not only did they do a great job fixing my car, customer service was amazing. They kept me informed, let me know my options, and got me back in the road.
Highly recommended.

I was recently rear ended and the person’s insurance company recommended Caliber Collision due to the convenient location and on-​site Enterprise rental. Upon arriving I was greeted warmly by the staff and only waited a moment before the service advisor Michael Alexander came over to go over the process of what all would be happening as far as the damage assessment, etc. He checked my car over and said the damage really wasn’t too bad — just a few scratches and some paint on my bumper from the other car. He was totally honest with me and said most people would try to up-​sell a customer and convince them to fix other pre-​existing damages but he wasn’t out to do that. He took my car and power washed it and buffed out a couple places — including one on a side panel that was unrelated to the accident — all over the course of about 15 minutes. After doing all that you could hardly even see the scratches on my bumper from the other car. They did the estimate for repairs and I opted for a check for the damages rather than having it repaired since it was hardly even noticeable. The entire process was smooth and easy, and I definitely appreciated Michael Alexander’s honesty and professionalism. I will definitely be using Caliber Collision again and will recommend them to those in need as well.

Have recently gone back to Caliber and they took care of the shortfalls of their original repair as well as a full detail of my car to help make up for it. The store manager really stepped up and helped make it right.

I will NEVER bring a vehicle again, their customer service is absolutely horrible! If you have All State as your insurance provider, stay away! Terry, who will be your point of contact, is rude, talks over you, cuts you off, and doesn’t keep you updated on the status of your vehicle. I have to call him any time I need an update and never have a pleasant experience with him, he must hate his job and/​or his life to consistently treat customers that way.

We have USAA and they recommended Caliber after our truck was damaged from the recent hail storms. They did a great job on the hood and roof (or so it appeared at first) but didn’t touch any other part of the truck. We also found extra scratches and glue all over our truck. Trim and electric panels inside the truck were also loose and not properly reinstalled. After calling to let them know that we were unhappy we brought it back. They still didn’t touch our doors but did redo the tail gate. It is now a completely different color we then noticed the hood is painted darker than the rest of our truck as well. We are so unhappy with this place and frustrated… If they knew they couldn’t match the paint I wish they would have called before painting the truck.

Although no one ever wants to end up at a body shop, this was as good as it gets. I was rear-​ended recently, and the other driver’s insurance chose this spot (they actually take a few kinds of insurance, including mine). They also have Enterprise on-​site for rental cars, which was very convenient. The entire process was actually pretty pleasant — they went over my car with me, gave me a time estimate, handed over the rental, and had my car ready a full 4 days before they estimated. The work was excellent and the service was superb. My car was hit-​and-​run just a few days after I got it back (UGH) and I’ll definitely be heading back to Caliber for that work on my car as well.

I recently had a rear end collision, and this was the preferred facility by the other person’s insurance. They did a fantastic job on my car, completed the work very quickly, had a rental car waiting, and kept me informed on every step of the repair process. Friendly, professional, and quality workmanship make this my most pleasant body shop experience I’ve ever had. Highly recommended.

Excellent service and workmanship. I was called on every detail. Gerry and Jake where very attentive and did everything they said they would. Highly recommended.

This used to be Global Collision. The important thing is that the same people are there. I went in yesterday with a lot of paint damage to my front fender. I asked for Jake Shaw, who I have worked with for many years on family and company vehicles. Jake recognized me immediately, shared the good news of the transition to Caliber Collision, and took a look at my car. I figured this would be many hundreds of dollars to repair — that I would get an estimate and come back. Instead, Jake asked me to give him a little while. 20 minutes later it came back almost like new — and no charge. Am I impressed? Big time! 4 years ago, this company put a BMW back together for me that I don’t think anyone else could have managed. They have also done myriad other body repairs for my family and company — all on time, on budget and first class. There is no other choice.