Discount Tire Store – Denver, CO

Like everyone has stated, I had a very good experience as well. I took my car in after I keep getting the low tire pressure symbol. This was especially frustrating because I had put air in the tire 3x this week. Diego was very warming and went to examine my car with me. He immediately told me that I had a screw in my tire, which obviously explained why I kept getting the symbol. He told me that they would be willing to fix the tire for free since it was due to construction most likely! Would definitely recommend this location because of the great service, honesty and very caring nature of the employees, especially Diego.

I went to this location because I had a tire blowout and needed two new tires. The tires were installed in about 45 minutes and I have no complaints. Then, a few days later I got a small leak in one of the remaining tires that I did not have replaced. I couldn’t tell what was causing the leak so I brought my car in to have them take a look. About 40 minutes later an employee told me they found a small nail and fixed the tire. The employee told me I was good to go. I asked how much I owed them and he stated, «Nothing, we did it for free.» They fixed my old tire for free even though it wasn’t my new one that I had just recently purchased. In the past, I’ve had other tire companies try to rip me off. These guys are honest and do a great job. It’s the only place that I’ll consider buying and repairing tires.

When life hands you lemons, get some Pirelli’s from Diego! He’s knowledgable and friendly and we received great customer service! I’d recommend to anyone who needs new tires!

Diego is the man! He is honest and helpful and that’s what I care about. I highly recommend this place.

I never thought I would be writing a review on a discount tire shop but the customer service I received her was exceptional. The manager went out of his way to find tires for my car and had me out in no time. The manager actually found a cheaper tire that fit my needs better than the one he had sold me originally and called me to offer to swap them out. He was able to squeeze me in and swap out my tires in less than an hour and save me over $ 175. Thank you!

5+ stars. Diego was amazing from first call. He made a stressful situation so easy to deal with. Thank you for the amazing customer service!

Friendly staff. Greets you right as you walk in the door. Got me in and out with a tire rotation in 30 mins

Boyfriend had a nail in his tire. We went in 40 min after we were supposed to show up and they were extremely helpful. Super friendly (Will) and put the vehicle right into the work bay. Also they rotated the tires. Great service!

I recently bought four new tires from this Discount Tire Store when my driver-​side front tire picked up a screw. They diagnosed the problem and promptly replaced, not repaired, the tire. The staff is always knowledgeable and professional whenever I go in. I’ve bought two new sets of tires from them, and they will continue to be my #1 stop for anything tire!

Great service at a fair price. Mostly I enjoy the friendly staff. Today, I switched out my snow tires to my driving tires, yes its june. Brandon was great, again. $ 40. See you in October.

Great value, they always give you good news after the bad news. Today when I came in to rotate my tires and they told me I had a huge «goose egg» in my tire, «Which is like driving on a bomb» and I would need a new tire. Good news was it was free because it was covered under my road hazard warranty.

Came in to get my tire looked at because it had a slow leak. Alex and the staff were very friendly, and had me in and out in 15 minutes for FREE! I highly recommend this location and wouldn’t get my tires anywhere else!

I just brought my brand new Forester XT to Colorado from sunny southern California in the middle of winter and needed some snow tires. Discount Tire was recommended to me by a local friend, and I’m so glad I took that advice. These guys are a class act.
I spoke to a number of employees at several locations, and consistently received a quality of service that blew me away. Whether on the phone or in person, I always found myself dealing with knowledgeable and friendly people. I was sizing down for snow tires, and got great advice to optimize cost, handling, and fitment, which was super helpful given I’m no expert when it comes to tire-​size math, or anything snow-​related for that matter…
The Fozzie is still shiny and new and my rims were pristine, so I was at first hesitant to let her out of my sight or to be manhandled by greasy mechanics. Discount Tire’s service technicians couldn’t have done a better job. I got her back in great condition, in a new pair of shoes to boot.
Overall, best tire experience possible. I wouldn’t go anywhere else for anything tire-​related.

Fixed my tire

The last 2 times I have been in I have been helped by a guy named Evan. He’s been so insanely helpful and nice. I think the manager oughta give Evan a nice raise for being such a great employee and going above and beyond when it comes down to customer service.

This is a very emotional review. I have never felt this way about any tire store… until now.
This relationship all began with a panicky phone call on my part about four days ago during our polar vortex in which the roads became pretty icy and my car began sliding all over the place. In my panic, I called two other tire places prior that told me they were swamped by people who just realized their tires were useless. Suddenly I felt ashamed.
This was not the case when I called Discount Tire on S. Federal and Jewell and the store manager Kyle answered. I was shaking now and desperate for new tires. Kyle sounded like a sweet country guy with excellent customer service skills. I asked about getting a quote for new tires. He looked up my car and read me some of the tires they had in stock. When I inquired when the earliest they could fit me in, Kyle replied, «If you can get here before we close at 6 pm, I can have them put on tonight. We are staying late to get the cars finished». I couldn’t even reply. I was astonished. After he asked if I was still there, I told him I would be right over.
And from there it was like I stepped into a Marriott customer service training dream. The showroom was packed with desperate people like myself and the front staff was polite, sympathetic, and helpful. A man even came in asking for help changing a spare tire and was helped… even after the man was rude to the staff. When I looked out into the garage, I saw the tire staff hustling like nobody’s business. I saw staff backing cars out of the garage as a safety precaution. Everyone was wearing their protective eye glasses and was smiling and laughing. It felt like I was on another planet. I advised Kyle that I would pick up my car in the morning if that was OK and he explained that he would keep it in the garage overnight for me. I left happy.
The next morning I encountered more smiling faces and the front staff person advised me that he would have someone pull my car out to the front for me.
That is how my relationship with this particular Discount Tire began and I will remain loyal to them because they went above and beyond for their customers. Thank you guys so much!

Had a flat & a bad spare. Fixed flat, replaced spare, and on my way. Friendly service, always willing to do the extra to make customers happy. Thanks for the great service!

Our car got another flat, and this time I had to put on the spare. We brought our car back to Discount, and even though we didn’t buy the tire from them, they repaired it for free — on the spot!
As I sat on the bench and watched the mechanic work, I noticed that he also checked the air pressure on all the other tires — including the spare — and then he put the spare back in the trunk where it belonged.
You can’t beat friendly, competent, immediate service for free.

Fantastic customer service
Best possible experience imaginable… I am so glad that I bought tires at Discount Tire and Will hit a home run for outstanding service
I forgot that I even had the road hazard certificates… What a great deal

In Sept of 2012 a moving Truck hit my 4runners’ passenger side rear tire and panel. The Driver gave me a bogus business card and said he would replace the tire which I had just purchased weeks before. After being unable to contact the Moving Truck owner I went back to visit Discount tire to replace the tire. I was happy to find out that my tire was guaranteed. The clerk at the Discount tire store took my info and never called me back.
6 months later I called back only to find that my tire was sold. I then re-​ordered the tire and asked that they call me when it arrives. No call and 6 months later I called again and the same thing happened. So here we are one month ago. I called to get the tire ordered and never heard from anyone at Discount Tire. Finally on 7÷9÷2014 I called and spoke to Matt & he said they no longer made that tire but to come in anyway so they could match me up with a tire. I then arrived 15 minutes before closing (5:45) and spoke to a Jose’. He was awesome and very apologetic and found a tire at no additional cost. He replaced the tire and I was able to end this pain in the rear tire trade out once and for all. Thx Jose’ & Matt for getting it done.
Sincerely,
Anton L.

Great place, great products, great customer service!
The guys here are always happy to help me with anything that is wrong with my tires. Whenever I need my tire pressure checked they would do it for free and fast. I didn’t have to wait long for my new tires to be mounted either. They would patch up my tires if I had nails in them without a problem.
I’ll definitely be back whenever my tires are in need.

Kyle is the store manager and was very helpful. I don’t know much about tires so I was very pleased when he discussed safety options and asked for my priorities. I will definitely be back.

Got the job done. But one thing you didn’t ask if we wanted the white out or in ??

I originally went to this place because of the cheap tires, but have been won over with their service. I was looking for a particular tire which they had in stock, but was listed on a competitors site for cheaper (the competitor did not have it in stock). On the yellow pages ad it said they would match any competitors price so I called them out on this. I showed them the website and they said sure, which saved me probably $ 100.
But all my subsequent interactions with them have surpassed my expectations. Everytime I go in they immediately notice me and make sure to tell me that they will be with me as soon as possible. I came back to them to fix a leak and they fixed it free. I came back to them to investigate the tires because I was having vibration problems. They took a look and found that one of my tires was bent, rotated my tires, and took the time to find another used rim. I came to them to fix a flat on my other car, whose tires did not come from them, and they fixed it… free. I keep trying to pay them for these small needs and they won’t let me.
So, yeah they have cheap tires, but their service exceeded my expectations, not that I had many expectations from a tire shop. I will definitely go to them when I need a new set of tires. Their service is more than worth it.

I brought my car in because I thought I had a nail in the tire. They checked my tire, and the tire pressure of all the other tires. Luckily, I didn’t have a nail and I was on my way. They were super friendly, and I was seen in a timely manner. I’ve always gotten tires at Discount, and I’ll come back when I need tires.