Embassy Suites by Hilton Denver Downtown Convention Center

My boss booked 3 suites here for a week long conference held at Embassy Suites… The reservations were made well in advance and thankfully were at a discounted rate because rooms in this place can set you back $ 500 per night, easy.
When the first group of us arrived, the staff were really confused about our reservations and were not going to check us into our rooms because my boss had not yet arrived. Despite our group having credit cards in the businesses name, and all of us having business cards in that business name, they were acting like we all just needed to leave and come back when our boss arrived 5 hours later. Well, it was after noon. We’d been up and traveling since 5am. I was pretty much about to lose my shit, so I let the cooler heads in my party sort it out while I took a seat in the outer lounge…
Eventually they found our rooms, but when we got to them, they were smaller than the ones we’d booked. Our rooms were supposed to have 2 queens and a pull-​out. the only sane and legal way to handle 3 co-​workers sharing a room… Instead, these rooms had a King and a pull-​out. We were told to suck it up. all other rooms were booked.
So we unpacked, despite the room smelling like a moldy old dishrag… and my co-​workers hit the bar and I hit the shower… I had just gotten dressed and was leaving our room momentarily to find the 5^th floor ice machine when I was nearly bowled over by a member of the housekeeping staff as she flew around the corner… She pounded on our door, as I watched, and let herself in. She wandered around in there, and came back out, shaking her head. I asked, «Can I help you with something?» She said, «When are you leaving?» I said, «We just checked in, we’re here through Sunday.» She said… «I have to call my boss, you aren’t supposed to be in here»… Perplexed, I continued my search for ice only to discover the 5^th floor ice machine was broken…
Sooo. I took my happy ass downstairs to talk to the folks at the front desk. I told them about the ice machine and my strange run-​in with housekeeping. My concern was that if we weren’t supposed to be in that room, why were we? Where were we supposed to be in a hotel with, supposedly, no free rooms, and were my belongings about to be removed from the room? The front desk seemed equally confused because we had been checked in to rooms on the 8^th floor! But, we’d been given keys and access to rooms on the 5^th… The Manager wanted to see this for herself (’cause I was obviously fucking with her) and had me take her up to the 5^th floor to prove I wasn’t pulling her leg. After showing her my key worked, and my crap was in the room, she proclaimed that we were supposed to be on the 8^th floor, and would need to move out. This was the 1^st of 3 rooms we’d find ourselves moved into over the course if the week. At least rooms 2 and 3 didn’t smell as bad!
Our second suite was the one we were SUPPOSED to have. 2 Queens and a pull-​out… The rooms were nice, but none of them have fans on the bathroom. This is a bit embarrassing when traveling with co-​workers as there’s nothing to mask bathroom sounds, or push out bathroom smells. We all got to know each other VERY well… And too, the lack of fan has caused water damage in all of the bathrooms. the finish on all of the mirrors was peeling off. and there was rust under all of the metal doors. I also noticed a small amount of mildew in the grout of our 1^st room, more in the second, and a disturbing amount in the third… makes me wonder how much attention housekeeping pays to those showers!
Among the issues… a room key is required to get the elevator to go to any room above the 4^th floor lobby. This would be a great security feature, IF it worked. There were so many issues with it not working that they had literally taped off the key readers and deactivated the feature, ½ way through the week!
But, there was a great free spread for breakfast every morning, and a free happy hour every night. The Bar and Lounge was nice. they had good food and drinks in there. and the whole feel of the place was pretty swank. The large chairs in the outer lounge were pretty cool, but kinda dirty and worn out…
Most of the way through the week we woke up to a surprise bill under our door… we were being evicted from our nice big room and moved, once again, to a smaller one… good thing I don’t mind sharing a bed with my co-​workers!

Stayed at this hotel while in Denver for a convention. Rooms are spacious with plenty of drawer and closet space. Location right across the street from the convention center. The complimentary breakfast was average. Since we drove to Denver in order to park our car we had to pay $ 40 a day for valet which seems a bit high. One thing that I will mention which is a bit unusual is that the registration is on the fourth floor. I would definitely come back and can recommend this hotel in good conscience.

Good hotel. Suites are comfortable and clean, although the carpet and furniture in my room were stained. The staff is absolutely wonderful! I had nothing but professional and courteous interaction with them. From the front desk to the dining staff, they were all very friendly and welcoming.
I never took part in evening reception, just chips and some veggie sticks and dip. Breakfast, however, was done well! Good food, and great variety.

Stopped into the bar for a drink. meet some friends who were staying there. Nice bar. Nothing crazy.

NOISIEST hotel I have ever stayed in in my life — nothing else even comes remotely close. The room was beautiful, but if you can’t sleep, who cares? We unfortunately booked a suite in advance from online reviews and prepaid so I want to be sure to warn others so they don’t have to spend 3 sleepless nights there like we did. The entire hotel — about 16 floors worth — opens onto the lobby so you don’t just get normal hotel noise from your own floor — you get noise from every single floor plus the lobby/​reception area! We even tried to request a «quieter» room from the front desk staff and basically got the brush off. Made a couple more calls to the front desk and were cut off with a brusque reply about sending security to quiet the noise in the hallways (people were basically running around and partying all night long in the hallways the whole time we were there). From there, it just got noisier (moving into the midnight-​2 AM time slot). In the end, we spent about $ 900 for a room we couldn’t even get any sleep in. Would never stay here again and would never recommend to anyone.

My husband and I recently stayed here for 3 nights. Location is close to 16^th street mall, which has a lot of shopping and food options and literally across the street from the Convention Center. Service was friendly and really appreciated the 1 hour later check out. Breakfast each day was a HUGE time and money saver for us and was very good with a lot of variety. The Happy Hour each night was also nice to enjoy drinks and some snacks. Room suite was also nice and spacious. My only negatives were it got a bit noisy late at night and the room wasn’t spotless.
Overall, this is a nice option and would recommend.

Check in was quick. I was able to use the app to check in online before I arrived. Room was spacious and clean. Standard Embassy Suites– microwave, fridge, coffee maker, wet bar area, large bathroom. No balconies at this hotel, but our view was still good. You can also crack the windows. Take advantage of the happy hour if you drink, but the food is only cheese cubes and chips. Breakfast was great. Omelette station, bacon, sausage, potatoes, oatmeal, cereals, pancakes, french toast, tons of pastries, breads & fruit. There is an unaffiliated bar/​restaurant next door called Stout Street Social. Pretty cool & convenient place to go. There is also a Starbucks next door. Great area all around. Can walk to 16^th Street Mall & Larimer Square. Directly across the street from the Convention Center.

Simply awesome. Great bar/​restaurant with raw oysters and a massive beer selection downstairs, nicely-​heated indoor pool, and Noon checkout time.

I loved stating here. Our room was huge! And it was so clean! The service was also very helpful. We needed a late checkout. The staff was helpful and accommodating. Although this hotel is not in the city center, everything is still within walking distance.
Happy hour was crazy! We had to wait in line for almost an hour to get drinks. I’m sure it isn’t always like this. We got to breakfast early. Everything was great as usual.
If I return to Denver, I will most likely stay here again!

Restaurant review only-​lousy service, steak salad, the steak was terrible, my arm got tired of cutting through it, and it took longer to chew than the cutting. The pulled pork nachos, swimming in the worst ever green chili soaked the chips and the pulled pork was a disaster.
This place SUCKS, go elsewhere. Embassy Suites, hire a qualified trained chef, in the mean time McDonald’s is a better bet.

First time in Denver, nice hotel in a well located area in the downtown Denver district. Wonderful mountain view from the 14^th floor with friendly and accommodating staff that make you feel right at home. Excellent cook to order breakfast with a wide selection of items from 6 –10 am along with free wi-​fi and managers reception in the evenings. If you’re a Starbucks lover don’t worry there is one steps away by the valet entrance. 16^th street mall is two blocks away with multiple shops and eateries.

Had a wonderful week here in May. It’s their typical suite-​style room and typical breakfast, but all is very well done. Elevators were fast, room was quiet and I felt safe. Glad to have all the space since my husband and I were doing a bunch of writing while we were there.
Location is great — a short walk to many great Denver tourist attractions, and lots of good food nearby. Parking is insanely expensive, as you’d expect adjacent to the convention center. We had a rental car only for a night, so we parked in a nearby lot for less than half the price. Search around if you have a car and don’t mind the walk.

Everyone who has #traveled for business has stayed in an Embassy Suites. It’s not a bad deal all the rooms are suites and usually offer free wifi, free breakfast & free happy hour.
My last trip to Denver, I did my first #meeting @Embassy Suites in decades! WOW! is all I can say.
The prep of the #meeting started with CASEY WEAVER, Director of Catering & Conference Services. Between his schedule and mine, most of the planning was done via email. This worked great for me as email is preferred because it’s all in writing. 2 weeks prior to the #meeting the pre reg # were low. Casey helped with options to meet the #F&B minimum and still keep the room set for growth. And grow we did! The target was 200 people. 48 hours prior #meeting I guaranteed only 160. The morning of #meeting I pushed the guarantee to 240 #F&B. Casey handled all these changes with ease and grace. @noon the pre reg list had grew to 300. Casey was on hand to set up an overflow seating; no #F&B but they could see the presentation and get the education.
Kelsey O’Donnell, Banquet Captain, joined in the prep around noon, Setting the specially ordered linen and table # stanchions and moving the buffet to the hall to make room for the overflow seating. When the overflow attendees #S grew on-​site, he was on hand to breakdown the buffets quickly and add additional overflow seating.
Without question I would recommend the Embassy Suites Denver Downtown for any #meetings coming to Denver!

Excellent downtown location close to everything and you can walk to Coors Field along with everything else.
The rooms are okay as you’d expect. The beds and pillows are pretty comfortable. Be warned the center of the hotel is a giant atrium so it could be noisy if you aren’t in an alcove.
Free breakfast is tasty but a bit of a disorganized cluster. Every morning is a bit like their first day with not well organized lines and waiting for food refills at the buffet. I don’t eat eggs but enjoyed the pancakes, crispy bacon, etc.
They don’t have checkout via the TV so that’s a little confusing/​annoying. You don’t have to go downstairs to checkout though.
Great location and solid hotel, I’d stay here again.

Gorgeous 4^th floor lobby, efficient valets (which I was initially wary of… I prefer self parking, which is not an option at this hotel.), friendly and helpful front desk staff (who gave me a complete list of Denver breweries), and free breakfast and happy hour!
Large suite style rooms, with a bedroom and a living room/​sitting area, and a wet bar area with mini fridge. I used the large desk quite a bit, and not so much the large couch in the sitting area. The layout would be great if you have multiple people staying in the room, since ther are two TVs.
Location is great, right across the street from the convention center where I was working at a trade show. It is also a couple blocks from the 16^th street mall, which I enjoyed walking up (toward Union Station), as well as down toward the Capitol Building and art museum.

Free breakfast and happy hour are certainly great perks… but sadly this time around i’d say i’ve definitely experienced better.
be forewarned, if you book through a 3^rd party your reservation is not guaranteed. I checked in later in the evening of my arrival date and was informed that we received the last room in the hotel. So because they had oversold the hotel, my room was not the 2 queen suite w/​sofa bed I had reserved on
, but rather a single King bed and sofa. let’s just say that the sleeping arrangement was not ideal or the most comfortable.
The front desk was not upfront regarding this change, so when my group went into our room we were greatly disappointed. I’m not sure why this was not clearly communicated during the arrival process, this would have avoided some of the headache and frustration with miscommunication which was the theme throughout our stay.
we did receive the proper room the following day but was not offered a price adjustment because i had booked through
. By the end of my two day stay, I had spoken with 3 people that said they would talk to management and get a solution/​make good. unfortunately there was no follow-​up on embassy’s end.
i’ve been a long time fan of hilton properties, but this was not a good representation of my other stays (at various locations).

I stayed here with 9 friends for a bachelorette party. We booked 3 rooms, and they were able to room us next to each other. As we were all arriving at different times, my friend had carefully planned out who would stay in which room, and put our names on the reservation under our respective rooms. When I arrived to check into one of the rooms, there was mass confusion at the front desk. They mixed up what room I was in– twice– and after I correctly told him who should be in which reservation, he said he fixed everything. It turns out there had previously been confusion with the first person who checked in, and she was also told that everything was fixed. Despite them fixing it twice, the confusion continued with everyone who checked in, and we had to play mix and match to figure out who got which room keys. Regardless, we eventually got it all sorted out. The guy did end up giving us a free WiFi code, which was appreciated, although when you’re spending over $ 1500 for hotel rooms, you would think that would be included regardless :-D.
The rooms were large– I love the suite-​style rooms, and the «feel» of the rooms having windows and opening into the hallway. The beds were comfortable, and the view was gorgeous. The maid service was excellent. Our main complaint about the room was the design of the toilet paper holder. It was impressive how poorly designed it was, and resulted in the our toilet paper roll coming off constantly. Eventually we gave up and just kept our TP on the counter. The free breakfast was delicious, with sufficient variety of options– but I wish it ran an hour or two later!
Like a previous reviewer, we were on the 10^th floor. While waiting for the elevator, I put my hand on the railing and glanced over (you could see the lobby area). The railing was incredibly wobbly and scared me (as it was a significant 10 floor drop). I feel like if someone leaned against it, or if a kid ran into it, it would not hold. When I loaded my pictures to the Unilocal page a few days after getting back, I looked at previous reviewers and noticed that someone said they told maintenance about the railing and they never fixed it! And that person wrote the review a week and a half before we stayed at the hotel. That seems like an important safety concern that should have been addressed immediately after it was reported.
Despite the railing, the room confusion, and the poor TP holder design, we enjoyed our stay at this hotel. The hotel is in a nice location, the view is beautiful, and the rooms are huge!

Had a great stay here until I leaned on the banister near the 10^th floor elevators. The banister isn’t bolted to the walls and it is really loose. I told the front desk about it yesterday and they informed me that maintenance would look at it. I checked out this morning and the banister is still loose.

free drinks during happy hour?! YES, Great views and convenient location? YES. $ 200 fine for smoking in the room? OOOF!

I love this place for its convenience and perks. You get a complimentary breakfast here, as well as free drinks during Happy Hour downstairs in their café. And when I talk about drinks, I’m talking about alcoholic drinks. Woohoo! And you can go back for seconds! How awesome is that? Just don’t forget to tip your bartenders for their hard work!
Rooms are really nice. For a Saturday night’s stay, I paid around $ 153 for a King Suite. Wifi is not included. They have valet downstairs for $ 33 to park overnight, which is a bit pricey, but hey, what can you do? You get what you paid for I guess.