Fastlane Automotive Service

Great service. I absolutely love the people that work here. They are all extremely friendly and patient. They explain everything very well. They’re very good people. Absolutely recommend going here for any work on your car!!!

I understand that the company has undergone some changes with new management, and it may be true that service has changed accordingly. However, I find it hard to believe that service is worse! Fastlane is my #1 go-​to with Vinny, my horribly used PT Cruiser (you can imagine how often I need to get that fixed). Fastlane always provides detailed analysis of issue with several different cost options. When my car broke down in a garage on Alameda, he sent a crew to come check it out and provide me a ride to the lightrail. Fastlane provides same-​day service wherever possible and has even offered to drive my car to my location for me. They only every go above-​and-​beyond to support their customers and offer prices I (and my scrupulous father) trust. I’m a big fan.

The sign directly outside the building says «Free oil change for new customers.» I called the garage and the man on the phone confirmed that they have a free oil change promotion to get new people in the door. We setup an appointment. When I arrived for my appointment, the guy told me that the free oil change only comes with their $ 90 «winter package.» Neither on the phone nor on their sign does it say ANYTHING about a winter package. Total bait and switch. If you can’t trust these guys with a promotion, how could you trust them with your car?