Gentle Smiles of Colorado

Dr. Tim Wachuta is a fantastic dentist practicing in the Denver area for 25 years. His waiting room is warm and comfortable, like you’re sitting in someone’s living room. I highly recommend him.

The dentists (not Tim Wachuta but his staff) talk down to you and are condescending.
The dental hygenists and receptionists are always having personal chats that can be overheard by patients.

These people where awesome. From the lady that answered all of my questions and set the appointment over the phone to the staff at the Colorado location. They had me in in out in a timely manner and I did not wait at all. It was a 8:00 A.M. appointment. The price for a crown was exactly as quoted. Dr. Peter and his associate where fast and efficient. They do not mess around. I think I found my Dentist office. Gentle Smiles of Colorado is fantastic. I was referred to them by my son who visited them in their Golden location. He said the same thing about that location as well!!!

Dr Timothy Wachuta and his staff are great to work with!
They are professional, AFFORDABLE (i am currently doing Clear Correct to straighten my teeth and am very happy!) schedule friendly, and easy location. I recommend them to anyone looking for a great dentist!

I went to this office in November 2013 and had a terrible experience. My company switched dental plans, so I went to Gentle Smiles for a routine cleaning and exam. First, the appointment began 30 minutes late. Second, the office charged an initial patient consultation fee, tool cleaning fee, an additional fee for services, and a fee for paying with a credit/​debit card. The office neglects to tell anyone when scheduling an appointment that they accept cash and check only and charge fees for using cards. This was the most expensive cleaning I have experienced, and it was not great quality. I informed the hygienist about a pain on one side, which neither she nor the dentist addressed. I payed about $ 95 after the fees for a $ 30 cleaning and exam, which my insurance covered. Since I am able to transfer to the better-​tiered dental plan offered by my company, I am switching providers for my next routine cleaning and exam. Gentle Smiles charges $ 15 to send x-​rays to another provider, because they don’t do any digital imaging. They cannot email anything to me (not even a blank Release of Information form), because they «don’t have email.» This place is archaic and over-​priced for less-​than-​mediocre services. Don’t waist your money or time.

AWFUL.
I cannot believe these people are allowed to practice dentistry. In May they ‘fixed’ a broken filling, which btw was giving me no trouble before they touched it. ALL summer my entire jaw hurt on that side and after returning to them numerous times and made to feel like I must be imaging the pain, I went elsewhere. Gentle Smiles had ruined that tooth and it was infected and dying… so I had to have a root canal and crown. Thank goodness my new Dentist is great, but stay FAR away from Gentle Smiles-​they must be a collection of Dental School ‘D’ students.

I will tell you now, stay away from this place. Gentle Smiles tried to pull a wisdom tooth from my mouth for 67 minutes to avoid sending me to a oral surgeon, so they could make the profit. I had nerve damage, my head was pounding, I had blood all over my face and was is terrible pain, people. After 67 minutes of yanking, drilling, shots in the gums, pain and sweating, they brought in Dr, Wachuta, the owner, and he said, «Let’s send him down to the oral surgeon, this thing obviously isn’t going to come out». They suggested I drive myself to the surgeon. ;) Nice! When I got to the surgeon who shall remain nameless for now. He said, «My God! you were in the chair for 67 minutes? You need to go home and rest and we’ll take care of this in the morning. When your tooth didn’t come out in the first few minutes, they should’ve sent you to me.» At this very moment, I knew what happened. Look folks this isn’t a restaurant review, STAY THE HELL AWAY FROM THIS PLACE!!!

I just had a root canal performed by Dr. Wachuta. I think he and his staff are excellent. They are very accommodating — I called yesterday with pain, they got me in and then scheduled my root canal for first thing this morning! The procedure went a lot more smoothly than I had imagined, even though Dr. Wachuta had assured me yesterday it was a common procedure and would help immensely. I always feel like he takes the time to listen to me to try to figure out where my tooth issues are coming from. I would highly recommend them! The only reason they don’t get 5 stars is because my last dentist had state of the art stuff like digital x rays. This review is basically 4 ½ stars!

My first service included recommendations for three different procedures, suspicious given my regular dental appointments. When I had the first procedure, the dentist was so rough that my face was swollen for several days, the equipment was faulty and squirted water all over me and the office, and the environment seemed run down and unattended. My insurance company subsequently informed me that this service had been done within the prior year and wouldn’t be covered. When we contacted the dentist to discuss concerns, they refused to discuss it and emphasized our contractual obligation to pay rather than discuss their recommendations. In over a year, no one in my family has ever seen Dr. Wachuta.