Good Feet

Most unfriendly place. My husband & I dropped in to check about some shoes that my husband needed. They were most reluctant to help. Nor did they make any effort to even check if they had any shoes for him. They just point blank said that they do not have any shoes that would fit his feet. They just looked at his current shoes — did not look at his feet — take any measurements etc
We felt discriminated in this place. Will never, never go here and will definitely discourage our friends to go here.

My 82 yr old mom went into get help for her aching back. They tried to sell her the $ 900 package but she knew she couldn’t afford it. She called me to ask my opinion knowing I had bought them several years ago and referred her. I told her the 3 package program would be too aggressive for her but she said that’s all they would offer her and they would discount it to $ 850 and throw in a a pair of shoes.
The sales man took her phone from her and talked to me saying she would benefit from the 3 package deal. When I disagreed he started trying to sell me the deal. He then told me I could come in and return my old inserts and for $ 20 he would give me new ones. I told him we would discuss it over lunch and my mom would return later.
We returned because she said the man was «nice» and said he would make her a «deal» and she «shouldn’t worry about the money» and she believed him.
He once again offered her the same deal at the same discounted price and said he would be giving her used inserts as that was a common practice and saved people money.
I asked if she could get only one set of inserts instead of the 3 package deal and he said no. He once again started trying to sell me on new inserts and I said we were there for my mom and not me.
I asked if he could do a better deal and he lowered it to $ 525 and with the accessories she must have it would be closer to $ 725. When I said that’s far above our price range he got very upset and said
«well I see you’re driving a nice new car so you must be able to afford them!»
WHAT? Did I hear that correctly? YES, then I spoke again, stood up and said «we are done here!»
He said something else to me and I replied to him that he shouldn’t assume where people get their money, for all he knew I bought them that car.
Regardless, his comment was uncalled for. I ushered my mom up to leave and he sad I didn’t mean to offend you and I replied YOU DID!
We left and I went back to work to call the corporate office. I spoke with Sandy who was very nice and sympathetic to my terrible experience. She said someone would call and they would be happy to compensate my mom for her troubles. The compensation was and isn’t necessary as I won’t be going back but I never heard from anyone as she promised and then have found out that this is protocol for how they handle problems, to sympathize and ignore.
My sister and her son both have GF inserts and I have had them for years. I will never EVER recommend them again because of poor business practices, including reselling used items at a huge price, not giving accurate information (he told my mom they were good for a ‘lifetime’ and when I asked he said they wear down after time) and will make a point to share my story with whomever asks.
The store is in San Marcos, CA and the corporate office owns and runs it as this was the info from Sandy.

Product did not work, actually made my pain worst. When I tried to get a refund for the $ 922.85 cost, I was only offer a store credit. Be warned. Denver, CO.

Good feet arch supposts have saved my back. I work on my feet all day as a physician assistant. My back and feet were always sore at the end of the day. i’ve been wearing the arch supports for over a week and i have noticeable improvement. My back is a lot less sore, i feel like a have more proper posture and my feet don’t ache.
The saleslady was very helpful and knowledgeable with the products and fitting. Thanks Good feet !

CAN YOU SAY GREEDY?
GOOD FEET — BAD BUSINESS
I’m talking DENVER CORPORATE Ownership G-​R-​E-​E-​D.
Have you ever seen someone take their boney little fingers and grab something out of your hand because you weren’t charged correctly for the product and they couldn’t even ask you for it back instead the onsite «Podiatrist» reached over and pulled the insert out of my hand hand like it’s the last morsel of food on the planet? WOW .
I had to call the corporate offices to get any help with the problems that I was having.
There are too many similar types of businesses that offer as good quality products and you won’t get ripped off by by these people. They have the worst policy around and I have seen more Seniors being told to go away they can’t get refunds or be helped. Pretty sad when you rip off the elderly.

Good service.

WARNING! Be VERY careful!
Good Feet Sales people are REALLY GOOD at selling you their product!! I
I am an avid hiker. 53 years old and in excellent health. My feet were hurting after all the miles I have put in, so I FELL FOR THE ADS, went to the store and was sold the entire set of arch supports for nearly $ 800. As I wore them I realized my feet began to HURT MORE after wearing the supports. I went back in to The GF Store on Wadsworth and the SAME sales person DID NOT evaluate my feet or retest me (with the walk on top of the piece of paper/​ink method) but enthusiastically told me NOT TO GIVE UP and KEEP USING THEM. I did. Tried to go for a hike with the supports and was in so much pain I had to stop and take them out before continuing. A few weeks ago, I decided to go to an orthopedic doc. TOP RATED Orthopedic Center in Colorado. Doc x rayed my feet an told me that I did NOT HAVE AN ARCH ISSUE!!!
Simply a tight achilles tendon. Stretching for me is all that is needed now.
I called the GF customer service rep and he «went to bat for me» with the owner of The Cherry Creek Store. He thought that I at least might get partial in store credit.
After waiting to hear back from him for nearly two weeks, I called him.
He was very pleasant when he told me that the GF Store would be happy to adjust the system I have, but no credit of any kind.
REALLY?! Adjust arch supports I DO NOT NEED and NEVER NEEDED to begin with? No thanks. You know, I take some responsibility for being my own best advocate for my body and not seeing a doc from the start. My problem with GF is that they were full speed ahead; ready to sell me a very expensive system that I DID NOT NEED. Maybe they need better testing? Seriously disappointed with my experience.

I had horrible foot pain for over a month. I went to the Good Feet store and I am now a new woman! The service was excellent and the product a true life saver!

What a rip off this is. I went in to buy my 81 year father a gift card for his birthday. I was assured by the woman who helped me that $ 300 would «get him anything in the store.» He and my 82 year old mom went in to get some inserts. They were kept waiting over 45 minutes. Then he was told what he needed would START at $ 800. He is in no position to for over $ 500. There was nothing else he wanted in the store and he gave me back the card. I called twice, then went in twice. There was nothing I wanted to buy. I asked for a refund. «The manager JUST stepped out please leave your name and number.» Left my name/​number/​email (on my business card). No call back. Went in again and «the manager just stepped out.» They won’t tell me if they will refund the money as I now have a completely useless $ 300 gift card. I have written and called the main customer service. No answer. TERRIBLE way to treat someone

I recently started working in retail, spending 7 – 9 hours a day on my feet. This was a huge change from a fairly sedentary work life I’d had before. My feet were in pain from day one, having to wear black dress shoes with zero support or comfort.
I expressed my complaints and pains to family, friends, and coworkers, who eventually led me to Good Feet.
My experience in the Good Feet store was excellent. Friendly staff, clean environment, and the whole process took under 30 minutes!
I have been using my Good Feet inserts for a week now with complete relief. The first few days were an adjustment period, using the inserts felt like walking with a golf ball in your shoe.
Living with foot pain is terrible, Good Feet is a solution I’d suggest to anyone!

My husband and I both purchased the arch support ‘systems’ at the Park Meadows location (owned by the same franchisee as the Denver store). We each paid $ 675 for the set only to find out that in California (Pleasant Hill store), and Georgia the cost for the SAME arch supports was $ 499. We wrote the corporate office only to find out that franchisees for Good Feet can set any price they want — we feel really ripped off. Our advice is to shop around either at other arch support merchants, or when you’re traveling to other states/​GF franchisee areas. Too bad that Good Feet corporate makes its customers have to do this but we guess it’s «buyer beware» in their thinking.

Definitely a costly en devour, but it worked/​is working for me.
My arches are pretty high — so i is not the most uncomfortable, others with this program find it uncomfortable to have the arch so high.
The main sales gal is less than helpful for the price.
I was lucky to have been helped by a gal that was in the store to help with the weekend crowds.
I went with the full package — definitely a ton of money — but i knew others had done it with success — had i not, i would not have been comfortable with the sales pitch or the product explanation, but word of mouth is definitely a good sales pitch!
Make sure you are comfortable with everything, know that you can use the medical savings plan and if you are referred by a doctor i think there is something with insurance as well.
I had to return due to getting the wrong size insert and the main sales gal was less than helpful and had she looked at my chart would have figured out that even tho my shoes are size 7.5 my inserts were not, so i was stuck with over sized inserts that i had to cut down vs getting the size that would have fit nicely into my shoes.
Just make sure to go in with a bit set of self esteem and do what you want for yourself!
All in all my feet are indeed feeling better and i’m happy with the product.

This brand new Good Feet is very glitzy and all the staff are helpful.