Grease Monkey

Just keeps gettin better. The guys are always waiting for your arrival and are prompt while getting the job done. Never less than 3 guys working on my car at once. Always smiling and super fast. This location is on point!!!

I’ve been going to this location for awhile for oil changes. Quick service and convenient. Recently I had a differential service done. Immediately after my car made noises when I made sharp turns. I called Grease Monkey and they asked me to stop by so they could take a look. They re-​did the service and the sounds were much improved but not gone. I stopped by again and the manager took a look, re-​did the service, added more lubricant, test drove my car, explained what causes these noises, and made things right. I’m not thrilled that I needed to return, but was impressed that the employees had no hesitation to check out my car and fix the issues. I’m very impressed with their manager and how he has trained/​empowered his employees.

I went to this Grease Monkey to get my oil changed and replace a brake light. They fixed both just fine but then when I drove away I noticed my left blinker light was blinking abnormally fast. When I returned to Grease monkey 10 minutes later for them to fix the blinker, they said it was not their fault, it was an electrical error of the car and I would need to go to the dealership to get it fixed. Obviously, I did not have this problem when I showed up at Grease Monkey that morning and they therefore caused the problem and refused to remedy it.
I am disappointed in their service and their lack of ownership when they caused a new problem with my car.

When two events happen sequentially it is natural to connect them. I had a basic oil change at this location and TEN DAYS LATER my engine died. The rod bearings froze and destroyed the engine. The emergency mechanic looked at the oil and pointed out how bad it looked. He couldn’t believe it was just ten days. The two mechanics who eventually rebuilt the engine had the same reaction. The oil was dirty and almost gritty.
I was told by an attorney that I had zero chance of prevailing if I claimed damages. So the experience cost me close to $ 3000.
P. S.–I got a response note from a manager at this place… asking me to call and discuss the awful situation. I called. I left my number on their voicemail. I wait… I wait… I wait. My guess is that they don’t really give a damn.
NOW I AM NOT CLAIMING THAT GREASE MONKEY WAS AT FAULT HERE. I AM JUST POINTING OUT A RATHER SHOCKING COINCIDENCE.
CAVEAT EMPTOR

These guys took very good care of my car, so I went and got our other car! They took the time to explain things to us. The oil change was done efficently amd quickly. And to top it off it was customer appreciation day so each car got $ 10 off plus there was a drawing for even more discounts! They had a full blown BBQ going sodas drinks. Cassie from the home office was there and what a sweetheart. This place really knows how to take care of their customers definitely coming back!

These guys always treat me right! Each time I’ve taken a car here, they take care of the oil change and only what is needed on the car. Thye don’t abuse the up-​sell of unnecessary service. I’m so confident, I’ve sent my teenage daughter to Grease Monkey on her own, and they treat her right too.
For some reason (temporary insanity?), I decided to change my own oil over the weekend. I hadn’t done this in years. Although everything seemed to go well, afterwards, I had a significant oil drip under my car. I raised the car up and re-​tightened the drain plug and oil filter, but still had the drip. So, I ended up taking the car to Grease Monkey. They fixed my leaky plug at no charge AND topped off my fluids (even though I didn’t pay for an oil change)!
Never again will I go through the hassle of doing this myself. I will always bring my car to this Grease Monkey! these guys are great!

I’d never set foot in here before, but I had an amazing experience at this location today. My Accord needed an oil change, and I chose to take it here because I had a meeting across the street in 20 minutes – I figured I could leave my car here to be serviced, walk to my meeting, and pick it up after. Instead, they changed my oil, replaced my filters, noticed some corrosion on my battery terminals and fixed that, filled all my fluids and my tires, vacuumed my car, cleaned my windows, etc., in 15 minutes. I couldn’t believe it. In and out with absolute friendliness and honesty. I’ll definitely be returning. They also made sure I knew I could bring it back and they’d check my oil or fill my tires for free. Thanks guys!

I went in to top off my Nitrogen in my tires and everywhere else they wanted 20 – 30 dollars. Grease Monkey did it for $ 5.00. This totally made my day. The lobby was clean and the service was exceptional. Best experience I’ve had in several months.

Very fast, friendly and didnt try to up sell me on anything. Can’t really ask for more from an oil change.

So after using this location for all my routine car services for the last 2 years, I’ve finally decided to write about this place. Quick, reliable, friendly service and they ensure the quality of their work. I bring both my VW’s here and have always had excellent service at substantially cheaper cost than the dealership. Quite possibly the best thing about this place is their honesty. They could have easily sold me a new battery, but instead informed me nothing was wrong with the one I had after testing it. I wish they offered more services, but until they do, I guess I’ll be content with the basic services they offer.

Fantastic service, friendly and helpful staff and reasonable prices!
In 20 short minutes they changed my oil, aired up my tires, checked my wipers and air filter, oil levels & even swept my floor!
Convenient & close, these guys will keep getting my business!

Used to walk by this place on my way to work in the morning. Employees would bang on the glass and holler at me – this happened more than once, in fact. Street harassment is bad enough without getting it from people who are supposed to be representing their business. I’m sure (I hope) that most of the employees there and the management would be appalled to hear about this, but the bottom line is that due to those experiences when I wasn’t a car owner, I’m never going to go here as a customer.

While I’m not a fan of taking our cars in for service, oil changes, or whatever — I can’t say I have any complaints about these guys.
For starters, they have a Ladies Day. Bonus. I’ll take whatever discounts I can get! I also found the guys here to be friendly and helpful when explaining what was needing to be done (or what would need to be done soon) with my husband’s truck. Cars aren’t my area of expertise, so I appreciated the explanations.
There locations are convenient to work/​home, so we’ll likely be bringing our vehicles back for oil changes as needed.

I brought my car here for a tire rotation and coolant flush after having a horrible experience at Firestone down the street. The service was wonderful, very friendly and attentive, and I was in and out within an hour. Very affordable as well. The only issue was that I asked to have my tire pressure checked and adjusted, and they forgot to do so. But at least that’s something I can do myself, and they didn’t charge anything for it. I’ll definitely be coming back!

The customer service at this location is excellent. When I pulled up they used my first name and already had all of my information. The service was quick and everyone was extremely courteous. I would recommend this location to anyone.

Fast service, opened Sundays, and no appointment needed!
Not only that but they vacuum your car and clean your windows!
They even replaced my beaker lights!
Great service and fully staffed even on weekends!

I have come into this location a couple of times. The customer service is quite good, more or less friendly staff that are very upfront about the work. However, I’m giving 2 stars as of this point because each time I’ve come in something has not been done correctly warranting a repeat visit. The first time was the fact my engine light was on, this time after a battery replacement my drivers side light does not function. As a vw beetle owner I know it’s a major pain to screw in the light, so I can understand. Yet the person who came to talk to me when I pulled up the car first seemed highly skeptical of what I was describing and when I asked how long it would take he stated when we get to it. I am extremely upset by that because I’m taking extra time to come in to have them fix a mistake they made and that light I have seen fitted back in within 15 min. I understand they’re busy with other cars, but if they could do things right the first time I would feel no need to feel upset. I will no longer be coming back to this location.
Edit:
I originally gave it 2 stars but I need to update it to one within minutes of writing the review. This update is due to me being told my bulb was out not due to the battery change. The mechanic told me the bulb was out, for a fact I knew there was no way since I had just gotten those repaired. He went back to my car and returned a min later to ask if I have a couple of min since his manager was able to get it to work. I am done with this location and with this company.

Super fast oil change even on a busy Sunday afternoon. They also offer a ladies special on Tuesday which is $ 5 off but you can find $ 5 coupons all over the internet. Feels like they only do what’s necessary and don’t pester you with things you don’t need.

I’ve had two oil changes here and not a single complaint. They are quick to finish and usually not busy at all. It’s a solid place for an oil change

A friendly staff and good service make for a nice experience. This Grease Monkey has both of those going for it. They don’t try and stiff on anything here. I’ve taken my vehicle here many times and have never been disappointed.
A member of the staff will always come to inform you of anything they are going to do to your car. They’ll also suggest some things that may need attention, but they will never force anything on you. You do not need to take your car to the dealership to maintain it. I’d suggest giving Grease Monkey a shot. It’ll save you a few bucks.