Grease Monkey

The guys that work here are very friendly and professional. Informative, but not pushy! They seemed a little busy, but I was still in and out in about 20 minutes! Very pleased!

Had absolutely no problem here these guys did a great job, got an oil change and a cabin air filter replacement, it took the amount of time expected. And everything else aside, very clean interior waiting room, complimentary coffee and cookies, chipper staff always smiling or joking around with each other and the customers, very welcoming atmosphere to this place. The staff are all clearly working hard and proud of the work they do!

Loved the service I got here. Pricing is great, managers and staff are awesome, and the service was good. Will continue to return here.

Got a new battery quickly, in-​and-​out in less than half hour on a weeknight at rush hour for my ’05 Corolla w 98 000 miles. The managers are very friendly and work side-​by-​side with the excellent crew of service techs, which gives me confidence entrusting my vehicle and safety to them. They educate me, so I don’t feel stupid or pressured. I had gotten an oil change and new wipers a month ago, and they let me know about the corrosion on my battery, which I neglected. But they took great care of me. I had called around on the battery, and theirs is the best warranty I could find — 5 years, NOT pro-​rated. Totally worth it, especially since I happened to have a 18% off coupon that was *not* expired. Each time, they’ve cleaned up my car a bit too, which is icing on the cake. SO glad this is my neighborhood shop, I’ll be back for sure. I agree wholeheartedly with the other favorable reviews.

I will not be returning. Bring your own oil and filter, get 3 dollars off of a $ 40 oil change. Bringing your own also means you can’t use any coupons. Absolute ripoff artists. It’s an ok deal if you want to use their inferior products in your car I suppose. That was nowhere near $ 40 worth of labor.

Been to this location a few times just because it’s convenient. They are friendly enough, but not thorough. They went to clean out one of my filters and showed me that it needed to be replaced (it was full of leaves, etc). I opted out of that — so they put the filter back (with the leaves in place that could have just been shook out). Once I got on the road I then heard the leaves wrestling around when I turned on my A/​C, so went back and that’s when they showed me what was making the noise (the same leaves in the A/​C filter). That is lazy and this crew does NOT go above and beyond to take care of their customers. Unfortunate. I will be going elsewhere from here on out.

Went in at 8 am opening on a Saturday morning, no one wants to be working at this time. Crew was AMAZING. They did two of my cars in under 30 minutes, and the staff was extremely welcoming and friendly for an early saturday. Morgan at the front was very kind and professional, she explained all options they had regarding cars that dont use synthetic and even the mechanics were smiling and calling me miss and ma’am. Thats where my 4 stars come into play. I’m used to the usual one to two hour wait with a grumpy staff that doesn’t care and mechanics who won’t even acknowledge a person as thats not part of their job requirement. My fifth star comes into play due to the fresh hot coffee, french vanilla creamer that no one ever has, and fresh cookies! You usually don’t see that as part of an oil change. Very pleasant, painless experience. I will definitely recommend and return!

I think the crew here is awesome. They get your repairs done efficiently, let you know if there are any other concerns & will provide pricing, and treat you respectfully. I don’t feel cheated at this location.
There is a sitting area, TV, complimentary beverages & a bathroom for your convenience.

I cannot say enough good things about this place. I have been going for years and they always take care of me quickly and courteously. I’ve never felt taken advantage of or patronized.
Most recently I took my car in for a way overdue oil change. They didn’t shame me or try to sell me useless services, they just changed the oil and got me on my way. They’re not fancy and they won’t baby you. Get in, get your oil change, get on with your day.
The only reason I give 4 and not 5 stars is they are a bit overpriced. But the convenience factor is worth it for me.

Took my 60,000 mi 09 Mercedes in bc my check oil light came on before leaving town on a trip. I’m dressed in heels and a skirt. Dude working comes in and asks if my car has a dipstick. I’m thinking yes «dipstick» it does. He asks me to come out and show him… wtf…I sell insurance. I point to the area on the motor where I think it is… you know, the thing w the plastic hook… he says no that’s transmission fluid… I don’t know dude… you tell me? He says he will look it up in some database and determine where it is… they call me out and say they just «added oil until the sensor went off and that it took 3 quarts…» I was thinking why is my car leaking oil… what! I left… I drive to Missouri on scheduled trip. Car breaks down in my parents driveway. I have about ¹⁄₁₀ the horsepower as I limp it to a local and trusted ase tech. He says, «your car has way too much oil in it… do you know why? It causes incorrect pressure and can break seals etc.». I asked if there was in fact a dipstick and he looked at me like I’m a moron… and points to the plastic hook I showed the guy at grease monkey a few days prior.
Anyway…negative experience. I’ll pay more and go to my Denver auto service place that checks everything out, knows what they are doing and offer me a loaner.

There is nothing special or memorable about this Grease Monkey. The seating area is probably around 75 degrees, so its warm. The prices are just like any other Grease Monkey, probably too high for what you get.
One thing that has always baffled me was that each Grease Monkey has its own computer system and the system as a whole is not linked up. When I have work done in one GM, the staff at another cannot pull up any records.
This place is probably a 2/​5, but the staff were courteous and friendly. I’ll probably not go back.

Not only will grease monkey give you free oil top offs between changes, today I stopped by to buy a qt of oil since my oil light came on and this locations said «how ’bout we just give you a quart!». Now that’s my idea of customer service!

I suppose it’s my own fault, but I’ve never felt Grease Monkey was nearly as good of service or value as Midas. moved to a new part of town and no Midas here. the $ 39.99 oil change rapidly becomes $ 54 after you add in all of the hidden charges. The crap deal that I got fast talked into is a cabin air filter. $ 39.99 for a $ 9 – 12 part that you can put in yourself in 1 – 3 minutes (literally open a plastic latch, take one out and put one in). my own fault, I figured it’d be cheaper at walmart or oriely but hey I was there and it would be worth the $ 10ish to have it done. $ 89 later my oil is changed. People were nice, 30 minutes was really 85.

First stop was Walmart. They were too busy to take my car for an oil change. Second stop was some tire place down the street… they didn’t do oil changes.
Last stop was Grease Monkey. Agree with some of the other reviewers… walked into the lobby /​waiting area and it took a while for someone to acknowledge my presence. After about 5 minutes, someone came in from the garage area and spoke to me.
Got an oil change. Full service synthetic priced at about 67 bucks. An extra two quarts for my 8 cylinder plus additional for 4X4. I’m sure I could have shopped around for a better price and used coupons, but the dude gave me 15% off for being Military. I love military discounts!

Awful place with horrible value Quick service but adds upcharges without asking. The dealer would have been cheaper and would have had more recent magazines in the waiting room. I will not be back.

Urggh…
I had to get my oil changed. I went to Jiffy Lube first but realized I had a coupon for GM. Please save yourself the hassle and go somewhere else. I drove up my car in their little drop-​off line. Waited for someone… no one. I got out… went inside, walked around… nobody even greeted me… nothing. Finally after a few cars pull in behind me and a guy looks at my car a little confused.
Needless to say, it took about 30 – 40 minutes and more money than I wanted to spend.
PASS.