Great Western Bank

Best bank I’ve ever had the pleasure of doing business with! I can only comment on the Wazzee location, but everyone that works there is so friendly and helpful. The only issue I had was my debit card being canceled, and I was never notified or given a clear explanation. But other than that, I would highly recommend this bank!

I had Great Western bank for long time but I am closing all my accounts right now. I did a international wire transfer with them a couple of months ago. I have trusted for all this time? When I did this transaction the teller didn’t know how to process a wire transfer correctly. I had to come back to bank a couple different times. At the end a lost a lot of money and nobody is going to be responsibility for it. I don’t think I can’t trust a bank that doesn’t guide a customer on how to do a wire transfer correctly and explain the whole process properly to the customer. It took almost two months to get a response to my question about the mistake on the transaction.

The LoDo GWB branch has been nothing but exceptional to deal with! I love the small bank feel and above and beyond service provided by Jill, Greg, and Aaron. I’d always thought «relationship banking» was just some hokey word Wells Fargo and the like used to upsell debt, but now I know it actually does exist every time I go see my smiling bank team at Great Western.
I will say their online account access is f*cked up (a series of PIN numbers to register and your mobile bank password is different than your regular online password. Want to reset your password? Better remember your ‘email security subject’…WTF!) You’ll be screwed if you don’t use autofill/​password keeper. But despite that, it sure is refreshing to have a bank that actually gives a shit!

Sure do love my bank ! But man! an i going to miss my main man Ryan Retfield? im pretty sure thats hows its spelled